Andrew Chen

JUNE 25, 2019

The biggest gains in optimization don’t come from brute-force A/B tests, but from trying to understand the real barriers to people using your product. Retention metrics roundup of articles and links by Andrew Chen. Question: Is this a channel your competition hasn’t tried yet? Tactic #17: Optimize conversion. Here’s Why.

Retention 111

Retention User Experience Travel Marketing 111

Walk Me

AUGUST 24, 2022

The changes asked of team members can be small, such as moving to new workflow software or keeping digital records of their project progress. This action involves ongoing improvement to reduce costs and increase revenue to allow more significant profits, all directed by qualitative and quantitative metrics and analysis.

Organizational Development 52

Organizational Development Organizational Change Human Resources Change Management 52

Harvard Business Review

JUNE 30, 2015

We’ve also used the data to continuously improve our software and services; if some aspect of our product slows doctors down or creates more work for front-office staff, we can see the pain and adjust workflows to make it go away. We adjust our products to our clients’ behavior or workflows, acting as a benevolent invisible hand.

Benchmarking 14

Benchmarking Workflows A/B Testing B2B 14

Harvard Business Review

NOVEMBER 6, 2018

These data scientists design, define, and implement metrics, run and interpret experiments, create dashboards, draw causal inferences, and generate recommendations from modeling and measurement. Data infrastructure: data ingestion, availability, operations, access, and running environments to support workflows of data scientists.

Engineering 15

Engineering Workflows User Experience Software 15

Andrew Chen

JUNE 25, 2019

The biggest gains in optimization don’t come from brute-force A/B tests, but from trying to understand the real barriers to people using your product. Retention metrics roundup of articles and links by Andrew Chen. Question: Is this a channel your competition hasn’t tried yet? Tactic #17: Optimize conversion. Here’s Why.

Retention 48

Retention User Experience Travel Marketing 48

Andrew Chen

NOVEMBER 13, 2018

There’s a long laundry list of skills that are critical, but not often considered core to the product: adtech integrations, signup funnel A/B testing, optimizing notification delivery, testing price points, testing cohort curves, etc. Yes, occasionally there are people who know all of it – but they are rare!

A/B Testing 110

A/B Testing Engineering User Experience Marketing 110

High Scalability

NOVEMBER 25, 2019

We deprecate/upgrade API signature following proper deprecation workflow and changes are always backward compatible. Combination of unit, functional, integration and performance tests. We also generate quite a bit of internal application metrics using a home grown framework. Do you do A/B testing? Miscellaneous.

Scaling 21

Scaling Engineering A/B Testing Manager 21