Andrew Chen

OCTOBER 17, 2017

develop partnerships and manage relationships with local hire car operators (NB: Uber does not own any vehicles. If you tend to get homesick after a few days or don’t sleep well unless you’re in your own bed, this is definitely not the position for you. It is also one of the most rewarding. […].

Marketing 0

Marketing Revenue A/B Testing Workflows 0

Andrew Chen

JUNE 25, 2019

Converting travelers to hosts definitely moved the needle when we launched a new market. Examples : Tips : Takes very few people to operate, should pay for itself from day 1. The biggest gains in optimization don’t come from brute-force A/B tests, but from trying to understand the real barriers to people using your product.

User Experience 111

User Experience Retention Marketing Travel 111

Walk Me

AUGUST 24, 2022

The definition of organizational development comes in three sections : Uses a critical/ science-based process – Scientific and intensive market research is the basis for organizational development processes. Operations Management. Profit management impacts organizational development, operations, and stakeholder value management.

Organizational Development 52

Organizational Development Organizational Change Change Management Human Resources 52

Andrew Chen

NOVEMBER 1, 2021

This is where the classical definition of a “network effect” is wrong. Ask the operators inside a company though, and you’ll hear a different story: A rapidly growing network wants to both grow as well as tear itself apart, and there are enormous forces in both directions. There were projects to help with A/B testing (Morpheus!),

Scaling 82

Scaling Marketing Recruitment B2B 82

Andrew Chen

NOVEMBER 1, 2018

One of the reasons I’ve been excited about being a professional investor is the ability to apply my skills as an operator. Of course, as an investor you can’t run A/B tests or analyze results directly, but you can form hypotheses, ideate, and apply the same type of thinking. The underlying physics are the same.

Metrics 111

Metrics Scaling Marketing Media 111

Andrew Chen

JUNE 25, 2019

Converting travelers to hosts definitely moved the needle when we launched a new market. Examples : Tips : Takes very few people to operate, should pay for itself from day 1. The biggest gains in optimization don’t come from brute-force A/B tests, but from trying to understand the real barriers to people using your product.

User Experience 48

User Experience Retention Marketing Travel 48

Andrew Chen

SEPTEMBER 4, 2018

Can we break down some of the key metrics that are often used in these discussions including just what the definitions are and maybe just talk through how to think about them? . And you can start to draw conclusions, sort of a natural A/B test in order to do that. Andrew: Right. But that hack was a wonderful thing.

Marketing 75

Marketing Metrics Retention eCommerce 75