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Customer Retention: CEOs Share Strategies

Chief Executive

Their intent is clear: 41 percent of CEOs polled by Chief Executive in July cited “shifting focus to consumer retention” as an action they had taken or considered taking over the previous three months, making it far and away their biggest expressed priority. Many companies slipped on retention efforts over the last few years.

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Claiming an Employee Retention Credit in 2022

Zenefits

You can still claim an employee retention credit (ERC) if you own a small business and had to partially or fully close because of COVID-19. Your business can claim a maximum credit of 50% of the wages paid to staff in 2020 and 70% in 2021. Is it too late for me to claim the employee retention credit? .

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What Is Performance Enablement? [+ Real-Life Examples]

AIHR

The performance enablement model by Colquitt and Goldberg 2021 offers a framework that aims to improve employee performance, consisting of three main steps: Guidance, direction, and goals Coaching, feedback, and support Ongoing development. This includes certification completion, sales productivity, conversion rates, and revenue growth.

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17 Useful Human Resources Formulas and Functions for Excel

AIHR

March 16, 2021 is 44271 because it is the 44,271 st day since the beginning of Excel time. Caution: Dates must be either derived from another function or entered using the DATE format: DATE(yyyy,m,d) where DATE(2021,3,11) is March 11, 2021. Revenue per employee. A quick answer to those questions is in Revenue per Employee.

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Employee Recognition: How Can It Help Counteract The Effects Of A Crisis?

Vantage Circle

A simple "thank you" can make employees feel more appreciated and help boost retention rates. Recognition is intended to increase not only individual employee engagement but also productivity and commitment to the organization, resulting in higher retention. Employee Recognition During Times of Crisis.

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Five Questions To Diagnose Your Company’s Transformation Problem

Chief Executive

Role of the CEO in the business of technology: In EY’s 2021 CEO Imperative Study , 68% of CEOs said they planned a major investment in data and technology over the next year. The CEO and other board members need to be invested and have a better understanding of the value of technology to revenue, brand and margins.

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Should You Worry About Negative Employee Reviews Online?

Zenefits

They can also have trickle-down effects that affect employee retention. Employee reviews can help your company improve its culture and retention by making the workplace more equitable and inclusive to all. Negative employee reviews can affect everything from recruitment to retention to revenue.