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Customer Story: Brain.fm

Help Scout Leadership

Reports : Visualize and benchmark customer support performance and identify areas for improvement. Measuring and benchmarking great support. The internal benchmarks of success we like to maintain are keeping our happiness score above 90 and our response time to under an hour. Before Help Scout, Brain.fm Using reports, Brain.fm

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10 HR Tech Trends Driving Workplaces Forward in 2021

Vantage Circle

As the world of work continues its transitional period in 2021, which HR tech trends will drive your industry forward? To help maintain a sense of purpose, HR teams will look to software that allows for transparent benchmarks and detailed overviews. Keep reading, and you’ll find out. Emphasize on Employee Wellness.

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Benchmarks 2023: How We’re Doing

Chief Executive

They were eye-opening, to say the least—and obviously a lot more than we could cram into an issue of the magazine—so we put the full results in a new study, Chief Executive Group’s 2022 Financial Benchmarks Report for U.S. More companies are raising prices in 2022 than in 2021—81 percent vs. 72 percent. How do you compare?

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Here’s What Rewards Will Look Like Beyond 2021

AIHR

Because again, it would be better from our point of view, if more people used that system, because if they did, you could benchmark across a much wider population of companies. The post Here’s What Rewards Will Look Like Beyond 2021 appeared first on AIHR. That’s very partial and doesn’t give you a complete picture.

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CEO Poll Finds Increasing Number Of U.S. Companies Still Growing, But That Could Slow

Chief Executive

But just-released data from Chief Executive ’s 2023 edition of the annual Financial Benchmarks Report for U.S. After a pandemic-driven dip in the proportion of companies posting positive revenue growth in 2020 and 2021 (69% and 67% respectively, down from 73% in 2019), things rebounded in 2022, with 73% of U.S. In 2021, 21% of U.S.

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CEO Survey: Bonuses Will Take A Hit In 2023

Chief Executive

Companies, 2021 bonus payouts were historically high—especially following the Covid cutbacks. Learn more about our compensation benchmarking research > Salary raises are also expected to stall this year, our research finds, but 2023 bonuses will fall even more. Will 2023 fit the trend? Preliminary data says no.

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What Is the Average Number of Sick Days in the U.S.?

Zenefits

According to the BLS , in March 2021, 79% of U.S. Per the BLS , 77% of private sector workers had access to paid sick leave in March 2021. Note that the Statista surveys cover sick days taken from work or school/university over the past 12 months, from 2020 – 2021. 69% received a fixed number of paid sick days.