Help Scout Leadership

NOVEMBER 16, 2021

As we enter fall 2021, we’re excited to share a new post detailing our progress, efforts, and learnings when it comes to DEI at Help Scout. Read the full article

133

133

Leadership Freak

DECEMBER 30, 2021

I’m frequently surprised by the articles I post that get the most readers. A post is probably crap when I think it’s brilliant. The posts I bang out quickly often invite the most… Continue reading →

Leadership Development 246

Leadership Development 246

AIHR

DECEMBER 14, 2020

What’s on our agenda for 2021? When it comes to our advanced analytics, we are pretty excited about 2021! The post Glancing Ahead: What Are Your People Analytics Plans for 2021? Instead of looking back on this strange year, I would like to look forward. The Objective and Goals. appeared first on AIHR Analytics.

Travel 143

Travel Compensation Retention Recruitment 143

Suzi McAlpine

DECEMBER 13, 2021

Now, I have just a few more questions I want you to answer before you close out… The post 7 questions you must ask yourself before you say goodbye to 2021 first appeared on Suzi McAlpine | The Art of Leadership. And answer this question.

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130

Help Scout Leadership

DECEMBER 17, 2021

Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new. Read the full article

203

203

Andrew Chen

FEBRUARY 4, 2021

My first book is dropping in late 2021, called THE COLD START PROBLEM, published by Harper Business. It’s 2021, and I’m back! Actually for almost a full year. But I have an excuse! After nearly three years and many late nights and long weekends, I have an announcement. You can pre-order it here on Amazon ». Thanks for reading, Andrew.

Metrics 142

Metrics Diversity 142

Peter Winick

JUNE 13, 2022

An interview with Jesse Finkelstein & Dan Gerstein that originally aired on October 21st, 2021 as part of. [[ This is a content summary only. Understanding what ghostwriters do and investigating the various options for publishing. Visit my website for full links, other content, and more! ]].

Marketing 256

Marketing 256

Leadership Freak

JANUARY 21, 2022

Just before the holidays in 2021, Vishal terminated 900 employees on a zoom call. Vishal Garg is the CEO and founder of the startup better.com, an online mortgage company. You can watch it… Continue reading →

Leadership Development 245

Leadership Development Manager 245

Peter Winick

JULY 11, 2022

An interview with David Burkus & Stephen Shapiro that originally aired on November 17th, 2021, as part of Leveraging Thought Leadership. [[ This is a content summary only. Expanding your keynote speaking to meet longer engagements. Visit my website for full links, other content, and more! ]].

246

246

Peter Winick

MAY 25, 2022

This was originally a LinkedIn Live recorded on October 6th, 2021. Competing on a higher level with thought leadership. In our first Leveraging Thought Leadership Live session, we invited two amazing. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

244

244

David Grossman

SEPTEMBER 18, 2023

Mergers and acquisitions, or M&A as the process is more commonly known in the business world, reached an all-time high in 2021 as companies struggled to find their footing following shutdowns and a “new normal” brought about by the pandemic.

Operations 274

Operations Marketing 274

Help Scout Leadership

APRIL 27, 2021

While I’m writing this in March of 2021, having just experienced a generational winter in my home state of Texas that created a source of stories I can use to bore my future grandchildren to death, I realize one nice thing about power outages is a return to books.

B2C 299

B2C B2B Implementation Manager 299

David Grossman

JUNE 29, 2022

This prestigious award is the fifth honor the book has received since its publication in August 2021 and serves as a testament to the power, relevance and timeliness of the principles of Heart First Leadership. How to Lead with Heart.

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209

Help Scout Leadership

JUNE 8, 2021

Artificial intelligence (AI) shows incredible promise in 2021, but the experience of interacting with an AI chatbot is more like talking to a distracted toddler than it is to Tony Stark’s Jarvis. Still, using AI chatbots for customer service makes plenty of sense.

Implementation 360

Implementation Benefits Onboarding Marketing 360

Vantage Circle

AUGUST 23, 2024

increase in non-monetary awards in the form of badges and appreciation tokens from 2021 to 2023, indicating a strong culture of peer-to-peer recognition. Nearly 30,000 Long Service Awards (LSAs) have been given since 2021, with a 9.8 The results of Wipro's program are impressive. There has been a 97.5%

Retention 111

Retention Employee Engagement Workflows Metrics 111

Mark Sandborn

JANUARY 16, 2023

searched the archive of data points loaded up to 2021 (it is not connected to the live internet), found and synthesized information from a number of sources and then produced what you read above. I found the result and time to deliver astounding. This isn’t a cut and paste job; this is a unique respond to my simple request.

Engineering 235

Engineering Software Energy Implementation 235

John Maxwell

AUGUST 31, 2021

As we start to wind down 2021 and set our mind to a better 2022, I think we should seek to live out the universal commandment to love others. It seems in 2021, we have lost our ability to have constructive conversations with those of opposing views and opinions. Years like 2021 make it harder to trust, period.

Employee Engagement 147

Employee Engagement Government 147

Forbes Leadership

MAY 25, 2022

According to a just released report, total postsecondary enrollment, including both undergraduate and graduate students, decreased by about 685,000 students in spring 2022 compared to spring 2021.

Education 145

Education 145

Ed Batista

AUGUST 1, 2022

Leading Edge Lab, Part 1 , September 10, 2021 (with Agnes Le and Celine Teoh). Leading Edge Lab, Part 2 , October 14, 2021 (with Agnes Le and Celine Teoh). Re:Considering , July 19, 2022.

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130

Help Scout Leadership

MAY 14, 2021

Customer service in 2021 is normally overlooked, but at Brain.fm, it’s top of mind, and we work to serve our customers better daily.”. employees can provide more context to our customers’ questions,” said Perog. Help Scout enables the Brain.fm

Benchmarking 279

Benchmarking Workflows Metrics Operations 279

Ed Batista

OCTOBER 18, 2023

Thanks as well as the 1,000+ Stanford MBAs I had the honor of working with from 2007 to 2021.

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161

Forbes Leadership

OCTOBER 17, 2022

According to a McKinsey report released in December 2020 (and updated on the one-year anniversary of Floyd’s murder), more than 1,100 organizations committed a total of $200 billion to racial justice initiatives between June 2020 and May 2021.

Inclusion 141

Inclusion Diversity 141

Peter Winick

JUNE 23, 2022

An interview with Waldo Waldman & Freddie Ravel that originally aired on November 3rd, 2021, as part of Leveraging Thought Leadership Live on. [[ This is a content summary only. Innovation and technology in keynote speaking. Visit my website for full links, other content, and more! ]].

141

141

Growth Institute

JUNE 18, 2022

million people in the United States left their jobs in 2021. A record-breaking 47.4

Retention 130

Retention 130

John Maxwell

AUGUST 17, 2021

The challenges we faced throughout 2020 (and now well into 2021) tested everyone in profound ways. On October 8, 2021, we will be in Atlanta, GA, hosting Live2Lead—with leaders LIVE and IN THE ROOM. Gratitude for two main reasons: The ability and opportunity (at 76 years old!) to do what I love doing.

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162

Help Scout Leadership

JULY 11, 2023

Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new. Read the full article

100

100

CEO World

MAY 27, 2022

Copyright The CEOWORLD magazine Limited 2021. The post How Technology and Finance Can Work Together to Create a Better Society and Better Planet appeared first on CEOWORLD magazine. All rights reserved.

Banking 129

Banking Manager 129

Forbes Leadership

AUGUST 30, 2022

After Forbes redesigned its methodology in 2021 to better reflect outcomes for all students, several Ivy League universities have slipped on our list while public universities rise in the ranks.

Education 119

Education 119

High Scalability

DECEMBER 2, 2022

1958: An engineer wiring an early IBM computer 2021: An engineer wiring an early IBM quantum computer. Never fear, HighScalability is here! enclanglement. My Stuff: I'm proud to announce a completely updated and expanded version of Explain the Cloud Like I'm 10 !

Engineering 124

Engineering 124

Alison Green

OCTOBER 11, 2024

You may also like: all of my 2022 and 2023 book recommendations all of my book recommendations from 2015-2021 the cats of AAM This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts.

Manager 108

Manager 108

CEO World

MAY 29, 2022

Copyright The CEOWORLD magazine Limited 2021. The post CEO Spotlight: Tutor Route Founder Stephanie Tran, a Former Skater and Educator Turned CEO appeared first on CEOWORLD magazine. All rights reserved.

Education 119

Education Software Manager 119

CEO World

MAY 27, 2022

Copyright The CEOWORLD magazine Limited 2021. More recently, Kawas has co-founded the global equity […]. The post CEO Spotlight: Leen Kawas on Being a Mother and Pursuing Your Career appeared first on CEOWORLD magazine. All rights reserved.

Biotech 118

Biotech 118

Alison Green

AUGUST 9, 2024

You may also like: all of my 2022 and 2023 book recommendations all of my 2020 and 2021 book recommendations all of my book recommendations from 2015-2019 A couple is trapped at an expensive resort after the sun explodes. * I make a commission if you use that Amazon link.

Manager 109

Manager 109

Alison Green

JUNE 14, 2024

You may also like: all of my 2022 and 2023 book recommendations all of my 2020 and 2021 book recommendations all of my book recommendations from 2015-2019 When her difficult mother dies, a woman is left a plane ticket and instructions to go to France, where she finds the unexpected. * I make a commission if you use that Amazon link.

Manager 110

Manager 110

Michael McKinney

FEBRUARY 26, 2024

Musk remarked on Saturday Night Live in May of 2021, “To anyone I’ve offended, I just want to say, I reinvented electric cars and I’m sending people to Mars in a rocket ship. Did you think I was also going to be a chill normal dude?”

Engineering 289

Engineering Operations 289

Alison Green

SEPTEMBER 27, 2024

You may also like: all of my 2022 and 2023 book recommendations all of my book recommendations from 2015-2021 the cats of AAM This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts.

Manager 103

Manager 103

Ed Batista

MARCH 19, 2023

Elaine Finucane et al, National Library of Medicine, 2021) Photo by Marco Verch. In this sense there's no distinction among video-games, social media, and most "news"--but the latter comes wrapped in a veneer of pseudo-productivity and virtue, making it all the more insidious. [7]

Media 284

Media Engineering Compensation Benefits 284