Unlocking the Secrets of Technology Adoption: A Guide for Change Leaders
Wendy Hirsch
AUGUST 14, 2024
Key Points: Organizations are investing more in technology, but ROI concerns persist due to slow staff adoption. In 2023, companies allocated an a verage of 5% of revenue to tech spending , up from 3% in 2018. Includes scales (survey questions) in the Appendix.) However, this increased investment doesn't guarantee success.
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