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Customer Story: Brain.fm

Help Scout Leadership

Brain.fm’s switch to Help Scout in 2018 has helped actualize Brain.fm’s user-first mindset with easy reporting on customer support metrics, tracking and cataloging of common issues, and generating great social proof from positive support experiences. Our number one core value is user first. Using reports, Brain.fm

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Top 5 Trending HR analytics Articles of August 2018

AIHR

In her article, Neelie highlights some of the findings of the 2018 People Management Survey. A significant part of the CEO dissatisfaction comes from weak metrics and analytics that HR has been providing them. The post Top 5 Trending HR analytics Articles of August 2018 appeared first on Analytics in HR.

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Top 5 Trending HR analytics Articles of April 2018

AIHR

Welcome to this April edition of our ‘Most Trending Articles’ of 2018! The HR value chain is split up into three parts, efficiency metrics, effectiveness metrics, and business metrics. The efficiency metrics say something about how efficiently HR is running its processes. To read the full article, click here.

Metrics 69
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5 Data Science Projects That Will Get You Hired in 2018

AIHR

Your dashboard project should highlight these important skills: Including metrics relevant to your customer’s needs. Selecting the right evaluation metrics (AUC, adj-R^2, confusion matrix, etc.). The post 5 Data Science Projects That Will Get You Hired in 2018 appeared first on Analytics in HR. Creating useful features.

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How to Measure Quality of Hire to Drive Business Results

AIHR

Quality of hire is a key recruiting metric that represents the value a new hire adds to your company , specifically, how much a new hire contributes to your company’s long-term success. ISO/TS 30411:2018 defines six metrics: Quality of hire: the performance of an individual after hire compared to pre-hire expectations.

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Algorithmic Management in Organizations: Benefits, Challenges, and Best Practices

AIHR

They get information on their average ‘time to accept orders’, ‘travel time to restaurant’, ‘travel time to customer’, and other metrics that algorithms track. Based on that, they can give recommendations to managers on how to increase employee wellbeing (Buck & Marrow, 2018). Angrave, D.,

Benefits 126
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The Optimal HR to Employee Ratio

AIHR

This metric provides a ratio that is indicative of the efficiency of HR. Bloomberg Law’s 2018 HR Benchmarks Report mentions that HR departments have a median of 1.5 All these factors make up the unique metric that is your HR to employee ratio. The average and 75 th percentile are almost identical, indicating that 2.7