Help Scout Leadership

MAY 14, 2021

Brain.fm’s switch to Help Scout in 2018 has helped actualize Brain.fm’s user-first mindset with easy reporting on customer support metrics, tracking and cataloging of common issues, and generating great social proof from positive support experiences. Measuring and benchmarking great support. Before Help Scout, Brain.fm

Benchmarking 279

Benchmarking Workflows Metrics Operations 279

AIHR

MARCH 9, 2020

In this article, we will look at what the HR to employee ratio is, list factors that will influence this ratio, and give a benchmark of the HR to staff ratio. HR to employee ratio best practice Optimal HR to employee ratio benchmark. This metric provides a ratio that is indicative of the efficiency of HR.

Benchmarking 140

Benchmarking Staffing Metrics Human Resources 140

AIHR

MARCH 30, 2021

Quality of hire is a key recruiting metric that represents the value a new hire adds to your company , specifically, how much a new hire contributes to your company’s long-term success. ISO/TS 30411:2018 defines six metrics: Quality of hire: the performance of an individual after hire compared to pre-hire expectations.

Recruitment 137

Recruitment Benchmarking Metrics Onboarding 137

AIHR

JANUARY 20, 2020

In this article, we will explain the absence rate, how to calculate this rate according to ISO norms, and give some benchmarks on what a healthy and a high absenteeism rate looks like. Other metrics include the total number of absence days and absence cost. Contents What is an absenteeism rate? How to calculate an absenteeism rate?

Metrics 139

Metrics Software Benchmarking Human Resources 139

High Scalability

OCTOBER 19, 2018

stephenbalaban : We've benchmarked the 2080 Ti, V100, Titan V, 2080, and 1080 Ti. Gbit/s : t3.2xlarge Network Performance; 60% : chances DNA can be used to find your family; 12 : Happy birthday Hacker News! Only few astute folks take seriously. This was foolish on multiple dimensions. 2080 Ti destroys V100 / Titan V on performance per dollar.

Benchmarking 49

Benchmarking Metrics Software Benefits 49

AIHR

MARCH 24, 2023

Identifying opportunities for improvement based on pre-determined goals and metrics is a key goal of performance appraisals. Have the tools to set future performance goals – The goals and benchmarks your company is achieving now are a good indication of what goals to set in the future and at what pace your business can achieve them.

Performance Management 100

Performance Management Scaling Performance Review Implementation 100

Harvard Business Review

JUNE 13, 2018

This momentum is continuing into 2018 with the bidding war for UK media company Sky ($24–$30 billion) and Microsoft’s $7.5 Over the past year, we carried out an online survey of 2,500 reorgs (you can still complete the survey and benchmark your reorg here ). billion acquisition of GitHub. We took this question to our data.

Organizational Change 12

Organizational Change Reorganization Benchmarking Implementation 12