Remove 2016 Remove Metrics Remove ROI
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People Analytics Case Study: How HR made customers happy

AIHR

When we were asked for help, we first identified three business outcomes that mattered most to the organization by conducting short stakeholder interviews with senior leaders and reviewing their balanced scorecard metrics: Customer count (the number of customers eating at the restaurant). ROI Calculation . Customer satisfaction.

ROI 81
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What is HR Analytics?

AIHR

According to them, HR analytics is the systematic identification and quantification of the people drivers of business outcomes (Heuvel & Bondarouk, 2016). The strategic HR metrics course. Metrics are a starting point for analytics. This is often done by calculating a Return on Investment (ROI).

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Growth is getting hard from intensive competition, consolidation, and saturation

Andrew Chen

Facebook and Google now control most of the Top 10 apps in the mobile ecosystem: Source: Nielsen, Dec 2016. Paying for acquisition is one of the key channels still available, if you can find the right untapped audience segments with high ROIs. No wonder app store rankings have ossified over the years. 2 Competition on paid channels.

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Are You Getting a Return on Your Investment in Employee Training?

Zenefits

SMBs must weigh the benefits of training against time and money to get a return on investment, or ROI. Simply put, ROI is the gain from an investment measured against its cost. ROI usually is calculated in percentages using this basic formula : ROI = Net Profit ¸ Total Investment x 100. Can training guarantee ROI?

ROI 52
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Writing a Book As an Extension of Your Business | Becky Robinson

Peter Winick

Our conversation begins with the difficult topic of measuring the ROI of a business book. After that conversation, he partnered with Barbara Hendricks, who’s amazing, and they did a book with Barrett Koehler publishers, back, I think it was 2015 when the book came out, maybe 2016. The better metric would probably be, Wow.

Marketing 246
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The Adjacent User Theory

Andrew Chen

When I joined Instagram in 2016, the product had over 400 million users, but the growth rate had slowed. Sitting at the edge of each user state is a quantitative metric that indicates conversion from one state to the next. Paying User, the metric that monitors that edge is free to paid conversion. Cohort Decay Is Your Signal.

Retention 145
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The Adjacent User Theory

Andrew Chen

When I joined Instagram in 2016, the product had over 400 million users, but the growth rate had slowed. Sitting at the edge of each user state is a quantitative metric that indicates conversion from one state to the next. Paying User, the metric that monitors that edge is free to paid conversion. Cohort Decay Is Your Signal.