Brian Balfour

FEBRUARY 7, 2017

The biggest retention questions at SoundCloud Around late 2014 to early 2015, the SoundCloud team identified retention as an area of improvement, especially on the mobile side. The catch was that they’d have to AB test it against the existing client side notifications, with additional complexity around handling the rollout up to production.

Retention 62

Retention Benchmarking Metrics Rollout 62

Chief Executive

OCTOBER 20, 2022

From a product standpoint, the purpose of this year’s presentation is the formal rollout of “Genie”—a substantial rewrite of the Salesforce data platform that’s at the heart of the $26.5 I’m an example, and my cofounder is an example, but not every person is going to be able to move in that kind of scale.

Software 98

Software Scaling Sales Sales 98

Harvard Business Review

APRIL 17, 2017

In this transformation, we are witnessing the decarbonization of power consumption, thanks to the large-scale deployment of renewable energy sources such as wind and solar. In 2015, around 40% of new PV installations were accompanied by a battery. At the same time, we’re also seeing the decentralization of power production.

Energy 14

Energy Rollout Government Marketing 14

Harvard Business Review

JULY 26, 2018

Historically, some platforms haven’t embraced localization because the allure of quick scaling was too much to resist. So if an indiscriminate rollout across geographic regions is becoming less viable, how can companies accelerate growth for the platform? But network effects don’t negate the importance of customization.

Transportation 14

Transportation Recruitment Advertising Real Estate 14

Harvard Business Review

NOVEMBER 16, 2016

In November 2015 Geisinger Health System launched its ProvenExperience program – a wide-ranging cultural and process reengineering initiative whose long-term goal is not just to assure the best customer experience in healthcare, but to offer the best customer experience of any industry. Improving Outcomes.

Hospitality 12

Hospitality Administration Rollout Media 12

Harvard Business Review

OCTOBER 16, 2018

In 2015, there was a surplus of people with data science skills. That way, they could readily abandon the failures while expanding the rollout of the tools and approaches that worked. Scaling Your Team’s Data Skills. MirageC/Getty Images. Now there’s a significant shortage. million positions in the U.S.

Rollout 8

Rollout Operations Assets Engineering 8