Harvard Business Review

SEPTEMBER 20, 2016

a year between 2010 and 2015, considerably slower than the 5.4% from 2010 to 2015, compared with 4.1% trillion in 2015 to $3.5 For instance, we find that only 30% of revenues are earned by companies that operate in the resources sector. from 2000 to 2010. between 2000 and 2010. trillion by 2025.

Revenue 13

Revenue Marketing Government Operations 13

Harvard Business Review

APRIL 14, 2017

My own firm released a survey recently of 835 large companies (with an average revenue of $20 billion) that predicts a net job loss of between 4% and 7% in key business functions by the year 2020 due to AI. Over the same time period, the company saw a 10-fold increase in revenue. This is a machine-to-machine application of AI.

Revenue 17

Revenue Engineering Sales Sales 17

Harvard Business Review

NOVEMBER 15, 2018

hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. This was because their expenses grew faster than their revenues, despite cost-cutting initiatives. Here are some examples of what will be required to change the operating culture: Contract rationalization.

Hospitality 14

Hospitality Manager Nonprofit Staffing 14

Harvard Business Review

SEPTEMBER 16, 2016

For example, at the end of its 2015 fiscal year, Apple’s balance sheet stated tangible assets of $290 billion as a contribution to its annual revenues, with approximately $141 billion worth of intangible assets — a combination of intellectual capital, brand equity, and (investor and consumer) goodwill.

Balance Sheet 13

Balance Sheet Assets Insurance Operations 13

Harvard Business Review

FEBRUARY 27, 2017

All kinds of companies had failed at operational flexibility. There were companies with revenues over $100 billion and with revenues under $5 billion. The third trait that many masters share is the use of flexible plant designs and multiskilled, or cross-trained, machine operators. Hardly a desirable position.

Operations 14

Operations Revenue Assets Implementation 14

Harvard Business Review

MARCH 29, 2016

In medicine we’ve long operated under the mantra “doctor knows best.” In fiscal year 2015, UUHC supported 10 physician-driven initiatives to improve customer service and care. And in 2015, we were judged the safest university hospital in the country. Payments to physicians rose 42% from 2011 to 2015.

Hospitality 13

Hospitality Revenue Operations Metrics 13

Andrew Chen

MAY 14, 2018

Adam: You joined Uber in 2015, so the company and user base were already extremely large. What’s the order of operations in terms of how much you need to ask people? Andrew: This is one of the reasons why B2B SaaS companies have a recurring revenue model. How do we acquire more and more folks?” Is a phone number okay?

SaaS 71

SaaS Retention B2B eCommerce 71

Harvard Business Review

FEBRUARY 7, 2017

New research, led by a team from McKinsey Global Institute in cooperation with FCLT Global , found that companies that operate with a true long-term mindset have consistently outperformed their industry peers since 2001 across almost every financial measure that matters. Earnings quality: Accruals as a share of revenue.

Manager 15

Manager Revenue Metrics Cash Flow 15

Harvard Business Review

OCTOBER 21, 2016

It’s a story as old as business itself: a company generates a byproduct in the course of its routine operations, then discovers that another company is willing to pay for it. Generating new revenue from byproducts of data — and also existing products and services — is an example of what we call an “edge opportunity.”

Revenue 13

Revenue Software Assets Operations 13

Harvard Business Review

AUGUST 5, 2015

As simple as it sounds, development projects need revenue. Using information and communications technology (ICT) for development is fairly common, but surprisingly, most digital divide projects don’t generate revenue. This approach consigns many ICT4D projects and tech startups alike to failure. It opens a new school every 2.5

Revenue 14

Revenue Government Operations Compensation 14

Harvard Business Review

OCTOBER 21, 2016

This can disrupt a firm’s ability to operate on schedule and budget. Of the respondents, 72% said that climate change presents risks that could significantly impact their operations, revenue, or expenditures. ” Improving risk management.

Assets 15

Assets Operations Revenue Energy 15

Harvard Business Review

JULY 2, 2018

Experienced operators in the field have better knowledge and more current information than remote dictators or their mercenary agents do. Standard operating procedures fail because the situations are by definition nonstandard. In 2015, the price of oil dropped dramatically. The results were both remarkable and quick.

Operations 15

Operations Scaling Energy Travel 15

Harvard Business Review

NOVEMBER 19, 2015

A recent survey of 22 Latin America-focused executives conducted by my firm, Frontier Strategy Group , found that, on average, corporate sales performance in Brazil declined by 6% in USD between 2014 and 2015—and the near-term future does not look any brighter. Strategy 1: Adapt Your Value Proposition. times EBITDA.

Government 15

Government Sales Sales Marketing 15

Harvard Business Review

JULY 14, 2016

Fortune counted more than 170 of the mythical creatures , with an average of one unicorn born every week during 2015. In 2005, when the demand for the iPod Mini remained huge, the Nano was launched, effectively destroying the revenue stream of an existing product. Back in 2009, there were just four companies that fit the bill.

Recruitment 14

Recruitment Advertising Metrics Revenue 14

Harvard Business Review

MARCH 31, 2017

“The decision-makers will want to see a simple model that shows revenue, costs, overhead, and cash flow,” he says. The most important concepts to grasp are “how to measure profitability, EBITDA, operating income, revenue, and operating expenses,” he says. What if revenue was higher?

Balance Sheet 15

Balance Sheet Metrics Revenue Cash Flow 15

Harvard Business Review

JULY 20, 2015

Decrease administrative costs as a percentage of revenue by 3 points. How can you generate more revenue? If you’re the manager of the Moose Head Division at the fictional company Amalgamated Hat Rack, for instance, you might look at the 2014 budget to get ideas about how to increase revenue, cut costs, or both.

Sales 14

Sales Sales Revenue Travel 14

Harvard Business Review

MAY 16, 2017

She distilled the notes about her many accomplishments into an overview of the 10 years in her current role: Keep University’s School of Design (eight graduate programs) running flawlessly for Director, other staff, faculty, and students — during routine operations and emergencies. Equally adept at managing people and operations.

Administration 15

Administration Real Estate Transportation Sales 15

Harvard Business Review

AUGUST 3, 2018

Yet Nokia hung on to the Symbian operating system despite knowing its weaknesses in the eyes of the consumer. Nokia did have resources to develop a new operating system, but chose to stick with Symbian. ” The Ovi Store was discontinued in 2015. As a result, Nokia became less and less able to create new value.

Assets 15

Assets Revenue Government Operations 15

Harvard Business Review

APRIL 6, 2016

The latest nuclear reactor designs, promising higher safety, longer operating life, and lower operating costs, cost up to $25 billion after factoring in the huge budget overruns. The common idea behind these models is that the company does not have to be the (full) owner of the asset to be its (sole) operator.

Assets 12

Assets Operations Insurance Telecommunications 12

Harvard Business Review

FEBRUARY 5, 2016

While SSA was predicted to grow above 5% year-over-year in 2015 at the beginning of the year, actual GDP growth is more likely to come in at around 3–4% year-over-year. And despite government revenues having been hit hard in Angola, medical device companies are still selling expensive equipment to the ministry of health.

Marketing 14

Marketing Government Transportation Operations 14

Harvard Business Review

JANUARY 13, 2015

billion in 2013 revenues is more than five times larger than LinkedIn’s $1.52 What’s more, professional networking is a natural extension of Facebook’s original operating model, sussing out and serving the needs of the relatively homogeneous community of college students. After all, Facebook’s $7.87

Advertising 15

Advertising Human Resources Marketing Project Management 15

Harvard Business Review

JULY 13, 2015

In FY14, for example, Amazon had an impressive $89 billion in revenues. However, operating income was $178 million (thus, a measly 0.2% operating margin) which resulted in a $241 million net loss. We’re interested because Amazon doesn’t seem particularly concerned about earning profits.

Benefits 14

Benefits Operations Marketing Revenue 14

Harvard Business Review

MAY 5, 2016

The country remains reliant on oil revenue, though sanctions have hastened economic diversification: 37.5% of government revenue was derived from energy in the first half of FY 16. Thus Iran is collecting less oil revenue than anticipated two and a half years ago, limiting public spending.

Banking 14

Banking Revenue Compliance Marketing 14

Harvard Business Review

SEPTEMBER 19, 2016

of those in these markets said that currency volatility posed the greatest material risk to their pricing strategy during 2014 and 2015. That can lead to market share loss, as well as drops in revenue. In a survey of 77 of my company Frontier Strategy Group’s global clients, 88.3% dollars, unable to pay them.

Marketing 13

Marketing Revenue Sales Sales 13

Harvard Business Review

SEPTEMBER 21, 2018

This isn’t all that surprising given the level of innovation activity in these sectors, but directors operating in similarly disrupted sectors should take note. Just over one-fifth (22%) of boards operating in the IT and telecom industry sought tech expertise when filling their most recent board seat, higher than in any other industry.

Telecommunications 14

Telecommunications Real Estate Compliance Energy 14

Harvard Business Review

MAY 27, 2016

After all, in 2015 Nucor recycled 17 million tons of scrap. To minimize empty seats, airlines have enrolled in Global Airline Alliances (GALs) such as Oneworld, Star Alliance, and so on to at least make the carrier portion of the revenue for that passenger and monetize that seat. There is no Plan B.

Travel 14

Travel Revenue Transportation Marketing 14

Harvard Business Review

DECEMBER 8, 2015

It’s the operating system, applications, and, of course, the access to data. Although 118 million new mobile phones are predicted to sell in India in 2015, roughly half of Indian smartphone owners don’t access the internet with them because of prohibitive data costs.

Advertising 13

Advertising Marketing Engineering Revenue 13

Harvard Business Review

AUGUST 5, 2015

So far, 2015 has produced 30 unicorns. It employs over a million workers and is expected to hit $25 billion in revenues in 2016. For example, American services marketplace Thumbtack leverages close to 1,000 home-based contractors in the Philippines to help with business operations.

SaaS 15

SaaS B2B Scaling Engineering 15

Harvard Business Review

DECEMBER 23, 2016

This leaves operating managers, the ultimate “consumers” of talent, to choose between two talent acquisitions methods (or “sourcing channels”): Either engage HR to acquire employees or engage Procurement to acquire contingent workers. Greater strategic focus required a new workforce approach.

Operations 14

Operations Engineering Manager Revenue 14

Harvard Business Review

APRIL 29, 2015

MedStar operated nine hospitals, but realized that its long-held objective of increasing revenue and profits at those venues was unsustainable, given the outcries over runaway medical costs. These new ventures would operate separately from the core hospital assets and would compete in new ways in the health care marketplace.

Hospitality 13

Hospitality Insurance Revenue User Experience 13

Harvard Business Review

JULY 12, 2017

This gap between insurers and customers can be widened into a gulf by trust brokers, who dominate the top-heavy insurance brokerage market and benefit from its opacity and byzantine operating standards. In 2015 these top three players generated 48% of the revenues among the top 50 brokers in the U.S.

Insurance 14

Insurance Balance Sheet Assets Revenue 14

Harvard Business Review

MARCH 31, 2015

Heading into 2015, a number of trends are apparent in the accelerator space. Running the rankings also provides us insight into the accelerator industry at large. First and foremost is the emergence of many new programs. A large proportion of new programs focus on a specific industry – for example, healthcare or energy.

Benchmarking 14

Benchmarking Operations Metrics Revenue 14

Harvard Business Review

JUNE 17, 2016

Too many companies try to expand wherever rapid revenue opportunities lead them, diversifying into new products, entering new markets, expanding through mergers and acquisitions, or investing in organic growth (which often means stealing market share by releasing products or services similar to those of your competitors).

Engineering 14

Engineering Energy Marketing Revenue 14

Harvard Business Review

AUGUST 8, 2016

As of November 2015, the solar industry employed 208,859 solar workers , which is already larger than the roughly 150,000 jobs remaining in the domestic coal industry. (It For example, an operations engineer in the coal industry could retrain to be a manufacturing technician in solar and expect about a 10% salary increase.

Energy 15

Energy Engineering Government Administration 15

Harvard Business Review

MARCH 8, 2016

The $520 billion that companies spent on 2015 stock repurchases alone is enough to pay the average U.S. The company walked away from $2 billion in annual revenue. wage to 11 million workers — considerably more than our 7.8 million citizens who are currently unemployed.

Banking 13

Banking Nonprofit Benefits Marketing 13

Harvard Business Review

SEPTEMBER 27, 2011

When the staff conversation turns to operating margins, cash flow, inventory, or revenue, does the CHRO tune out? Already 35% of the workforce is comprised of Millennials, born after 1977, and they will comprise nearly 50% of the workforce by 2015. Operating as efficiently as possible is a minimum expectation.

Cash Flow 15

Cash Flow Human Resources Metrics SaaS 15

Harvard Business Review

DECEMBER 6, 2016

raises less corporate tax revenue than peer countries do, and the system is mind-numbingly complex, rife with distortion, and widely perceived to be unfair. After-tax profits are at historically high levels; they were more than 50% higher as a share of GDP in the years 2010-2015 than they were over the prior 20 years. Further, U.S.

Revenue 11

Revenue Government Accounts Operations 11