Help Scout Leadership

JULY 6, 2021

Though they’ve been around since 2014, they’ve seen significant growth over the last few years. Front helps teams of all types — support, marketing, and sales — manage communications. Their tool allows you to manage and respond to customer requests directly from Slack. Front: Advantages and disadvantages.

Project Management 165

Project Management Software Media Scaling 165

Harvard Business Review

JANUARY 20, 2015

What separates high-performing sales organizations from average and underperforming sales organizations? In order to answer this question, I recently conducted an extensive 42-part survey with 786 sales professionals. High-performing sales organizations employ a more structured sales process.

Sales 15

Sales Sales Revenue Sales Management 15

Harvard Business Review

AUGUST 25, 2017

Ask any organization what’s happening in the sales department on the last few days of the month and the entire last week of any fiscal quarter. Sales teams are closing deals, at all costs. million sales transactions from the anonymized data of 151 U.S. companies over nine consecutive quarters (Q1 2014 through Q1 2016).

Sales 8

Sales Sales Cash Flow Compensation 8

Harvard Business Review

DECEMBER 22, 2014

Boeing is America’s largest exporter and the only American defense contractor to have crossed $2 billion in sales to India. At the same time Amway and L’Oreal thrived in the same market and personal care sales boomed across most of India. Two years later sales were stagnant in dollar terms.

Cash Flow 15

Cash Flow Government Sales Sales 15

Harvard Business Review

OCTOBER 1, 2014

By early 2014, 130 people from diverse scientific and managerial backgrounds were devoting themselves to realizing the team’s mission: To be a catalyst for evidence-based decision making across AIG. Don’t make the effort dependent on one or two initiatives : adopt a portfolio approach.

Insurance 14

Insurance Change Management Compensation Sales Management 14

Harvard Business Review

OCTOBER 1, 2014

By early 2014, 130 people from diverse scientific and managerial backgrounds were devoting themselves to realizing the team’s mission: To be a catalyst for evidence-based decision making across AIG. Don’t make the effort dependent on one or two initiatives : adopt a portfolio approach.

Insurance 8

Insurance Compensation Sales Management Change Management 8

Harvard Business Review

JANUARY 5, 2018

Although long ignored, these middle management positions have become increasingly recognized as critical to executing a company’s strategy. In sales-driven companies (think pharmaceuticals and industrial equipment), they are often field sales managers who direct dozens of salespeople in the highest-volume regions.

Retention 8

Retention Human Resources Compensation Sales 8