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Solving Mobile Growth & Retention with Andy Carvell, ex Growth at SoundCloud

Brian Balfour

The biggest retention questions at SoundCloud Around late 2014 to early 2015, the SoundCloud team identified retention as an area of improvement, especially on the mobile side. The catch was that they’d have to AB test it against the existing client side notifications, with additional complexity around handling the rollout up to production.

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How to estimate the complexity of organizational change and the effort required to implement it. (METHODS + EXAMPLES)

Wendy Hirsch

Whether it's a minor adjustment in processes, a new policy rollout, a system upgrade, or organizational transformation, a critical question is: How big of a deal is this change, really? From unrealistic expectations about timeframes and appropriate resourcing, to mismatched change supports, or gaps in outreach. Esserman, D. Bruce, K.,

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How to estimate the effort required to implement organizational change (METHODS + EXAMPLES)

Wendy Hirsch

Whether it's a minor adjustment in processes, a new policy rollout, a system upgrade, or organizational transformation, a critical question is: How big of a deal is this change, really? From unrealistic expectations about timeframes and appropriate resourcing, to mismatched change supports, or gaps in outreach. Esserman, D. Bruce, K.,

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The Company Cultures That Help (or Hinder) Digital Transformation

Harvard Business Review

IT management risks losing control over enterprise technologies because in a fast-paced business world, teams — unwilling to wait for IT to rollout official solutions — solve their own needs quickly by resorting to cloud-based, consumer tools to manage projects and share information.

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Is the End of GE Capital Good News for Ecomagination?

Harvard Business Review

We need dramatic improvements in energy and water efficiency, and massive rollouts of renewable energy and clean transportation technologies. They also proudly tell me that cumulative sales of ecomagination products have reached $200 billion, accounting for 30% of industrial revenues in 2014, or more than $30 billion.

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How the U.S. Army Personalized Its Mental Health Care

Harvard Business Review

So during initial rollout from May 2012 through February 2014, we examined 80,000 BHDP surveys in four military-treatment facilities. Early on, providers using BHDP expressed concern about the time required for soldiers to complete the standardized screening instruments before they actually saw the provider.

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Running a State Health Insurance Marketplace

Harvard Business Review

Roughly 80% of individuals and families who bought their health insurance through an SBM or FFM in 2014 received a tax credit to defray the cost of premiums and out-of-pocket expenses. Rollout in late 2013 was rocky for the federal exchange (and for some state exchanges when they first launched). The average credit was $270 per month.