Harvard Business Review

AUGUST 6, 2014

Revenue was only a few million dollars, and we were drawing just 5 million to 10 million users each month. With the ad market under $70 million, many of our local competitors were rapidly experimenting with new types of revenue and business models and were far ahead of us. Both were offered free to consumers and merchants.

Accounts 13

Accounts Revenue Operations Marketing 13

Harvard Business Review

JULY 20, 2015

Decrease administrative costs as a percentage of revenue by 3 points. How can you generate more revenue? If you’re the manager of the Moose Head Division at the fictional company Amalgamated Hat Rack, for instance, you might look at the 2014 budget to get ideas about how to increase revenue, cut costs, or both.

Sales 14

Sales Sales Revenue Travel 14

Harvard Business Review

FEBRUARY 7, 2017

Among the firms we identified as focused on the long term, average revenue and earnings growth were 47% and 36% higher, respectively, by 2014, and market capitalization grew faster as well. And isn’t the focus on quarterly results a natural outgrowth of the rigorous corporate governance that keeps executives accountable?

Manager 15

Manager Revenue Metrics Cash Flow 15

Harvard Business Review

JANUARY 20, 2015

Study participants were asked to compare their company’s year-over-year revenue growth for the past two years and indicate whether annual revenues increased significantly, increased slightly, remained about the same, or declined. High-performing sales organizations hold their team members to a higher level of accountability.

Sales 15

Sales Sales Revenue Sales Management 15

Harvard Business Review

MARCH 7, 2016

The price of this fast-track, oil-fueled development has been the region’s high dependence on oil export revenues (and in the case of Qatar, also of liquified natural gas, of which it is currently the largest producer in the world). Observers are right to be concerned.

Revenue 13

Revenue Government Energy Marketing 13

Harvard Business Review

MARCH 6, 2015

More than half of Google’s revenue (57%) now comes from outside the United States. Apple has a similar split , with 60% of its 2014 fourth-quarter revenue accounted for by international markets. Why is it that some companies experience tremendous success abroad, while others struggle to go global? By customer base?

Revenue 15

Revenue SaaS Software Marketing 15

Harvard Business Review

MARCH 31, 2017

“The decision-makers will want to see a simple model that shows revenue, costs, overhead, and cash flow,” he says. “Finance and accounting are very simple. The most important concepts to grasp are “how to measure profitability, EBITDA, operating income, revenue, and operating expenses,” he says.

Balance Sheet 15

Balance Sheet Metrics Revenue Cash Flow 15

Harvard Business Review

SEPTEMBER 16, 2015

In 2014, according to the latest United Nations estimate, direct foreign investment (FDI) in emerging markets reached more than $700 billion — accounting for over half (56%) of all global FDI flows for the first time. of annual revenues. Bribery/fraud accounted for 31% of loss incidents, and reputational issues 25%.

Marketing 14

Marketing Compliance Revenue Government 14

Harvard Business Review

NOVEMBER 4, 2015

A snapshot of the data produced in the first phase of the research program known as the Millionaire Index reveals that a total of 1,887 app developers and companies have already generated $1 million in revenues from a mix of app purchases and in-app purchases in the last 12 months.

Advertising 14

Advertising Revenue Sales Sales 14

Harvard Business Review

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. This was gauged by assessing the percent of revenue outside the core that can be attributed to new growth.

Revenue 15

Revenue Metrics Accounts Travel 15

Harvard Business Review

JANUARY 19, 2015

Publishers seeking new business models are often tempted to become more platform-like by enabling their audience to post user-generated content; they hope to increase revenue by selling ads on this “extra” content. For an example, look at Medium , a platisher that raised $25 million in 2014.

Media 14

Media Scaling Workflows Revenue 14

Harvard Business Review

MARCH 31, 2015

The Dreamforce 2014 homepage had a calculator that provided users with the projected ROI that their respective companies would gain from their presence at the conference. At the event, new technologies provide cost-reduction and revenue opportunities for all stakeholders. These goals have inherently different evaluation criteria.

ROI 13

ROI Sales Sales Revenue 13

Harvard Business Review

FEBRUARY 10, 2015

A 2014 global survey by SafeNet found that nearly two-thirds of consumers said they would stop or avoid using a company that had experienced a data breach. for a bank to provide data security protections to its customers’ social media accounts). In 2013 alone, this app drove $500 million in revenue for its partners.

Telecommunications 14

Telecommunications Government Risk Management Marketing 14

Harvard Business Review

SEPTEMBER 16, 2016

For example, at the end of its 2015 fiscal year, Apple’s balance sheet stated tangible assets of $290 billion as a contribution to its annual revenues, with approximately $141 billion worth of intangible assets — a combination of intellectual capital, brand equity, and (investor and consumer) goodwill.

Balance Sheet 13

Balance Sheet Assets Insurance Operations 13

Harvard Business Review

NOVEMBER 19, 2015

A recent survey of 22 Latin America-focused executives conducted by my firm, Frontier Strategy Group , found that, on average, corporate sales performance in Brazil declined by 6% in USD between 2014 and 2015—and the near-term future does not look any brighter. By 2014, target price to EBITDA ratios had already fallen to 6.9

Government 15

Government Sales Sales Marketing 15

Harvard Business Review

JULY 22, 2016

Airline JetBlue has turned its Twitter account into a highly responsive, 24/7 customer service line. Customers can tweet at JetBlue with questions or problems, and the account helps keep JetBlue front of mind for its followers, even when they’re not traveling. British retailer ASOS also maintains a popular Instagram account.

Digital Transformation 13

Digital Transformation Assets Real Estate Banking 13

Harvard Business Review

DECEMBER 4, 2015

In recent years, the Centers for Medicare and Medicaid Services (CMS) has given hospitals, physicians, and other providers incentives to form accountable care organizations (ACOs), with responsibility for outcomes and costs held by a single entity rather than diffused across independent providers.

Hospitality 14

Hospitality Insurance Operations Assets 14

Harvard Business Review

NOVEMBER 21, 2018

But total net inflows of money into all mutual funds and exchange traded funds is at its lowest levels since 2014. million just five years ago, because young people adopted Uber instead of taxis, hurting taxi revenues. index funds). The average age of a traditional wealth management firm’s customer is in the mid 50’s.

Real Estate 14

Real Estate Assets Marketing Revenue 14

Harvard Business Review

FEBRUARY 8, 2017

For instance, Snapchat’s recent IPO filing revealed that the company grew revenues by 600% (to $404 million) in 2016. based unicorns accounted for 56% of the total, with a combined market value of $353 billion. Census Bureau, there were 700,000 fewer net businesses created from 2005 to 2014 than from 1985 to 1994.

Revenue 14

Revenue Hospitality Marketing Software 14

Harvard Business Review

OCTOBER 2, 2012

Recently, I wrote about Akamai, a company with strong network effects that successfully transitioned from a single product to build a platform that garners over a billion dollars in revenue and is now a core part of the Internet's fabric. Expedia grew to account for roughly one third of the company's revenues. Think about that.

Scaling 11

Scaling Travel Engineering Revenue 11

Harvard Business Review

MARCH 29, 2016

So why hold individual providers, mostly physicians, publicly accountable for delivering an exceptional patient experience? On a per-dollar-of-revenue-collected basis, our malpractice premiums have fallen. From 2012 to 2015, premiums have grown 52% slower than revenue billed by our growing ranks of outpatient physicians.

Hospitality 13

Hospitality Revenue Operations Metrics 13

Harvard Business Review

FEBRUARY 26, 2018

Similarly, Microsoft paid $26 billion for loss-making LinkedIn in 2016, and Facebook paid $19 billion for WhatsApp in 2014 when it had no revenues or profits. Recent research lets us make an even bolder claim: accounting earnings are practically irrelevant for digital companies. billion and $0.8

Balance Sheet 8

Balance Sheet Assets Revenue Accounts 8

Harvard Business Review

APRIL 22, 2015

They also proudly tell me that cumulative sales of ecomagination products have reached $200 billion, accounting for 30% of industrial revenues in 2014, or more than $30 billion. Today, a spokesperson says they’re growing at four times the rate of the overall industrial business.

Rollout 11

Rollout Energy Engineering Transportation 11

Harvard Business Review

NOVEMBER 8, 2013

Teaching hospitals and medical schools are faced with declining clinical revenue, dwindling research dollars and increasing tuition costs. Business models for patient care, a key source of revenue for medical schools, are also undergoing enormous change. A Role for Specialists in Resuscitating Accountable Care Organizations.

Hospitality 10

Hospitality Education Revenue Accounts 10

Harvard Business Review

JANUARY 29, 2015

GE is now approaching $1 billion in new revenue annually from their expanded software and data activities. Here’s a brief account of how GE quickly scaled up a sizable software start-up within a big, successful conglomerate. Our performance measures are aligned on driving additional revenue in the businesses.

Software 14

Software User Experience Recruitment Scaling 14

Harvard Business Review

APRIL 4, 2016

And prior to the latest economic challenges, its middle class was estimated to account for as much as 60% of the total population. The first mistake executives can make in the current environment is to try to sustain historic levels of revenue growth and profitability. How to create growth in a stagnating market.

B2B 12

B2B Government Marketing Scaling 12

Harvard Business Review

AUGUST 15, 2016

In 2014, Michael Callahan, then head of customer experience at Hulu, had a mystery on his hands. For example, if your customer feedback is organized around touchpoints within lines of business, survey employees who interact with customers at those same touchpoints, such as a call center conversation or an account signup.

Retention 15

Retention Human Resources Performance Review Hospitality 15

Harvard Business Review

DECEMBER 23, 2016

In 2014, the company set a strategic goal to double revenue by 2020, which required disciplined focus on specific strategic growth trajectories. Consider the case of a fast-growing biopharmaceutical company. Greater strategic focus required a new workforce approach.

Operations 14

Operations Engineering Manager Revenue 14

Harvard Business Review

OCTOBER 5, 2017

While some of these financial problems can be traced to troubled IT installations or losses suffered by provider-sponsored health plans, all have a common foundation: Increases in operating expenses outpaced growth in revenues. At the same time, hospitals have seen their prices growing at a slower rate than inflation.

Hospitality 8

Hospitality Insurance Cash Flow Operations 8

Harvard Business Review

MAY 31, 2018

A 2014 global survey of more than 600 C-suite executives and directors, conducted by the non-profit Focusing Capital for the Long Term (FCLT), reported that two-thirds of those surveyed said pressure for short-term results had increased over the previous five years. PM Images/Getty Images.

Revenue 8

Revenue Insurance Banking Accounts 8

Harvard Business Review

DECEMBER 19, 2017

It will mean less health insurance for individuals; less coverage for elderly and poor Americans; less revenue for doctors, hospitals, and myriad health care businesses; and, quite possibly, a less-healthy, less-productive workforce. Because Medicare and Medicaid together accounted for about $1.25 from 2014 to 2023.

Insurance 8

Insurance Hospitality Benefits Revenue 8

Harvard Business Review

JUNE 7, 2016

Conventional wisdom would seem to suggest that companies have no incentive to lengthen the life cycle of their products and reduce the revenue they would get from selling new goods. The OECD countries are responsible for 44% of waste, and in the U.S. alone, the average person throws away their body weight in rubbish every month.

Metrics 12

Metrics Operations Energy Engineering 12

Harvard Business Review

MARCH 28, 2016

In fact, today’s oil prices that we think of as low are actually near the real average price of a barrel of oil for the last 150 years: $35 (2014 US dollar reference year). The results showed that $50 oil puts some producing countries under considerable stress as they grapple with less oil revenue in their national budgets.

Energy 15

Energy Marketing Operations Administration 15

Harvard Business Review

SEPTEMBER 17, 2018

When we examined their track record more closely, we found that these 18 “outperformer” countries had twice as many large firms with revenues exceeding $500 million as their peers, relative to the size of their economies. A survey we conducted of companies in seven countries also brought its share of surprises.

Revenue 8

Revenue Marketing Metrics Government 8

Harvard Business Review

NOVEMBER 5, 2014

As a result, the company has seen revenues and market capitalization grow over seven-fold in the last nine years. Their goal is to inspire employees to be personally accountable for the customer experience. This post is part of a series leading up to the 2014 Global Drucker Forum , taking place November 13-14 in Vienna, Austria.

Change Management 9

Change Management Marketing Revenue Energy 9

Harvard Business Review

FEBRUARY 19, 2015

“You want to have specific, concrete goals to shoot for, including revenue targets and [desired] social impact.” The log will ideally help you discover valuable stretches of “free time that you’ve either missed or not accounted for” that could be channeled into your new endeavor, she adds.

Accounts 15

Accounts Nonprofit Marketing Benefits 15

Harvard Business Review

DECEMBER 15, 2015

Roughly 80% of individuals and families who bought their health insurance through an SBM or FFM in 2014 received a tax credit to defray the cost of premiums and out-of-pocket expenses. In the long run, we will be expected to rely entirely on the revenue raised from the tax on insurance premiums. The average credit was $270 per month.

Insurance 10

Insurance Rollout Small Business Staffing 10