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How to estimate the complexity of organizational change and the effort required to implement it. (METHODS + EXAMPLES)

Wendy Hirsch

The interplay between two factors provides insight into change complexity — Change Impact (Scale, Scope, Pace) and Readiness (Willingness and Capability). Whether it's a minor adjustment in processes, a new policy rollout, a system upgrade, or organizational transformation, a critical question is: How big of a deal is this change, really?

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How to estimate the effort required to implement organizational change (METHODS + EXAMPLES)

Wendy Hirsch

The interplay between two factors provides insight into change complexity — Change Impact (Scale, Scope, Pace) and Readiness (Willingness and Capability). Whether it's a minor adjustment in processes, a new policy rollout, a system upgrade, or organizational transformation, a critical question is: How big of a deal is this change, really?

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Don’t Blame IT for Obamacare’s Tech Troubles

Harvard Business Review

The few serious tests conducted suggest that that iterative learning from smaller scale design and deployment was less a goal than an afterthought. That’s why listening to the way the President and HHS Secretary Kathleen Sebelius talk about Obamacare’s rollout failures is so disheartening and disappointing.

Rollout 11
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Don't Draw the Wrong Lessons from Better Place's Bust

Harvard Business Review

By May 2013 it had sold fewer than 3,000 vehicles. When Better Place was founded, its strategy called for initial rollouts in Israel and Denmark. In February 2013, after a series of mismanaged leadership transitions including the firing of founder and CEO Shai Agassi, Better Place finally reversed course. What Went Wrong?