Wendy Hirsch

FEBRUARY 23, 2024

The interplay between two factors provides insight into change complexity — Change Impact (Scale, Scope, Pace) and Readiness (Willingness and Capability). Change impact relates to the scale, scope and pace of change. Methods for Assessing Change Impact Scale of Impact – How many people, across how many locations or functions?

Organizational Change 52

Organizational Change Implementation Scaling Change Management 52

Wendy Hirsch

FEBRUARY 23, 2024

The interplay between two factors provides insight into change complexity — Change Impact (Scale, Scope, Pace) and Readiness (Willingness and Capability). Change impact relates to the scale, scope and pace of change. Methods for Assessing Change Impact Scale of Impact – How many people, across how many locations or functions?

Organizational Change 52

Organizational Change Implementation Scaling Change Management 52

15Five

MAY 17, 2016

It’s technically SaaS but really a subscription business – operating more like a Netflix than a SalesForce. For a subscription business, the biggest danger is to start scaling up effort, money, people and time into marketing and growth before you have high enough retention and a low churn rate. Click To Tweet.

SaaS 63

SaaS Retention Marketing Engineering 63

Harvard Business Review

SEPTEMBER 10, 2015

The bad news is that Israeli startups are struggling to scale. As a result, tech-sector employment has declined as a percent of the workforce, from 11% in 2006–2008 to 9% in 2013. Indeed, the pattern of scaling seems to be changing meaningfully in recent years. billion in 2013. So how do Israeli ventures scale up?

Scaling 15

Scaling Sales Sales Marketing 15

Vantage Circle

SEPTEMBER 11, 2023

It was founded in 2013 and is headquartered in San Francisco, California. Recognized for its excellence in payroll technology by reputable publications like NerdWallet, Gusto provides a user-friendly environment that simplifies operations for business leaders. Criteria Ease of Use Features Customer Support Pricing Ratings 4.7/5

Benefits 52

Benefits Administration Compliance Software 52

Harvard Business Review

NOVEMBER 22, 2018

While investors bought just $3 billion of these bonds in 2013, they scooped up $49 billion worth in 2017, bringing the total sold since 2013 to $113 billion at an average of $308 million per offering. The past five years have seen explosive growth in “corporate green bonds” issued to finance climate-friendly projects.

Benefits 14

Benefits Assets Marketing Operations 14

Harvard Business Review

APRIL 23, 2014

There is a lot at stake here for GE’s operations strategy. In January 2013, Chip Blankenship, CEO of GE Appliances issued a challenge to the newly formed team: “You’re going to change every part the customer sees. In January 2013 the team came out with a “minimum viable product.” General Electric Operations Strategy'

Deliverables 14

Deliverables Engineering Operations Software 14

Harvard Business Review

MAY 16, 2016

The current mantra is “Move fast with stable infrastructure”, which speaks to the organizational design challenge of operating at scale in a fickle and volatile world. Think of your own business and ask yourself, using a scale of 1 – 100, How well does our strategy support the fulfillment of our purpose? (If

Banking 15

Banking Scaling Government Operations 15

Harvard Business Review

MAY 8, 2012

This week, Microsoft is announcing an unusual initiative that it hopes will change how the company operates: an internal fee on carbon. As Microsoft takes on more of its customers' operations through cloud-based services, reliance on the utility grid creates real operational and price risk (from outages and volatile prices).

Energy 15

Energy Variable Costs Travel Operations 15

Harvard Business Review

APRIL 12, 2016

Industry research, for example, shows that companies spent more than $24 billion on leadership and management training worldwide in 2013, an increase of 15% from 2012. product pricing, operational efficiency, customer service, etc.). Someone else designed an experiment to get a plant operation down to zero accidents.

Leadership Development 15

Leadership Development Scaling Operations Insurance 15

Harvard Business Review

FEBRUARY 22, 2016

However, in recent years a parallel explosion of digital tools and services has taken place in the manufacturing realm as well, drawing in computer-assisted design and 3D printing equipment to open-source operating systems, the cloud, and the Internet of Things (IoT). But the locus and scale of this activity is now changing.

Software 13

Software Scaling Operations Engineering 13

Harvard Business Review

JUNE 21, 2016

It feels horrible: You’re scaling up aggressively and working harder than ever, but with each passing day you feel more overwhelmed. You’ve hit overload—the internal dysfunction and loss of external momentum that strikes young, fast-growing companies as they try to rapidly scale their businesses. Bottlenecks appear.

Cash Flow 13

Cash Flow Travel Scaling Operations 13

Harvard Business Review

JANUARY 6, 2015

.” Specific technical skills are getting increasingly easy to measure, so employers focus instead on assessing whether a candidate understands the context in which the business is operating, will be highly motivated on the job, and will get along with the rest of the team. Growth companies fear they can’t scale fast enough.

Software 14

Software Engineering Scaling Operations 14

Harvard Business Review

MARCH 8, 2018

In 2013, Google took a step towards understanding the intent of their users with the Hummingbird algorithm. Perhaps the least concerning implication is that there is systemic bias in our information feeds, that we operate in and are informed by tiny echo chambers. beastfromeast/Getty Images. What can be done?

Media 15

Media Engineering Scaling Operations 15

Harvard Business Review

AUGUST 28, 2017

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Investment in AI is growing and is increasingly coming from organizations outside the tech space.

Scaling 15

Scaling Implementation Digital Transformation ROI 15

Harvard Business Review

AUGUST 5, 2015

To determine the best approach to using ICT for development (or ICT4D, as it’s sometimes called), Huawei recently interviewed 150 telecom operators, government bodies, regulators, NGOs, and social enterprises in 11 countries. This approach consigns many ICT4D projects and tech startups alike to failure.

Revenue 14

Revenue Government Operations Compensation 14

Harvard Business Review

JANUARY 29, 2015

Here’s a brief account of how GE quickly scaled up a sizable software start-up within a big, successful conglomerate. We didn’t have enough people to respond, and we couldn’t scale up fast enough. Operations Competitive strategy Technology' Getting Started. There was an explosion of demand.

Software 14

Software User Experience Recruitment Scaling 14

Harvard Business Review

JUNE 25, 2013

They have systematically and significantly eroded barriers to entry and movement on a global scale. Thanks to the forces described above, we are more connected on a global scale than ever before. The cost and difficulty of coordinating activities across entities, on a global scale, is far lower now.

Fixed Costs 13

Fixed Costs Assets Scaling Education 13

Harvard Business Review

AUGUST 6, 2015

As Diane Mulcahy explained in a 2013 Harvard Business Review article : ”Angel investors — affluent individuals who invest smaller amounts of capital at an earlier stage than VCs do — fund more than 16 times as many companies as VCs do,” she wrote, “and their share is growing.” Steven Moore. ”

Biotech 15

Biotech Assets Scaling Media 15

Harvard Business Review

JUNE 8, 2016

“We are producing data on a massive scale that is fast polluting our working environments and also encroaching into our personal lives,” Breton said in a public statement released through Atos’s website. Atos’s operating margin increased from 6.5 In February 2011, Breton announced that he was banning email.

Administration 15

Administration Software Scaling Operations 15

Harvard Business Review

OCTOBER 8, 2015

The company doubled its revenue last year (2013-2014) to more than $1 billion and its systems are installed in more than 1 million homes in the U.S. Instead of operating with a campaign mindset, brandtech companies are constantly pushing out content to users, so that they resemble 24/7 media companies more than traditional consumer brands.

Media 15

Media Software Advertising Marketing 15

Harvard Business Review

OCTOBER 2, 2018

and scale up after its recent declines in sales and market share. Employees operate within a hierarchy and are well aware of the guidelines that dictate their behavior. The unique blend of idealism, high profit margins, and rapid growth that came with operating the first certified organic national supermarket in the U.S.

Operations 15

Operations Compliance Assets Scaling 15

Harvard Business Review

JUNE 24, 2015

Each environment corresponds to a distinct archetypal approach to strategy, or color in the strategy palette, as follows: predictable classical environments lend themselves to strategies of position, which are based on advantage achieved through scale or differentiation or capabilities and are achieved through comprehensive analysis and planning.

Scaling 15

Scaling Diversity Marketing Operations 15

Harvard Business Review

NOVEMBER 12, 2018

Meanwhile, in a survey of 89 institutional investors by Callan , 43% of respondents said they incorporate sustainability factors into their investment decisions — up 21 percentage points from 2013. The UN, for example, has outlined 17 broad Sustainable Development Goals for 2030.

Compensation 14

Compensation Metrics Revenue Energy 14

Harvard Business Review

MAY 14, 2015

Despite glowing media reports, Tesla is not disruptive , and it will have trouble scaling as it seeks to grow. In 2013 alone, Chinese consumers purchased over 200,000 low-speed EVs , almost four times Tesla’s cumulative production through 2014, from hundreds of small manufacturers.

Transportation 15

Transportation Marketing Travel Scaling 15

Harvard Business Review

SEPTEMBER 30, 2013

healthcare system have taken at least one well-worn market-based path: strive for economies of scale. Hospital consolidation is on the rise , a trend that shows no signs of abating as providers try to streamline back-end operations and deploy big data analytics in hopes of improving outcomes and lowering costs.

Hospitality 11

Hospitality Travel Scaling Administration 11

Harvard Business Review

FEBRUARY 5, 2013

In an interview with us, Mackey told us how his noble purpose — building a healthier and sustainable society — gave him the resilience and fortitude to overcome the numerous personal and professional obstacles he encountered as he scaled up his business. Both Mackey and Mulally are smart individuals.

Scaling 11

Scaling Assets Employee Engagement Government 11

Harvard Business Review

JANUARY 27, 2014

In his article “ Why Conglomerates Thrive (Outside the U.S.) ” in the December 2013 issue of the Harvard Business Review , J. In our opinion, which of the two is the more successful depends on the context in which the business operates. The nature of these economies of scale and scope change as you diversify more and more.

Scaling 9

Scaling Revenue Accounts Government 9

Harvard Business Review

DECEMBER 5, 2013

I’ve seen this mistake numerous times in other industries — from a customer service fiasco by a major telecommunications company that launched DSL at too large a scale to NASA’s failure to recognize the implications of a foam strike in the Columbia shuttle tragedy. Playing the blame game. What can we learn? What should we try next?”.

Telecommunications 8

Telecommunications Government Scaling Operations 8

Harvard Business Review

MAY 6, 2013

Here, the shareholder value philosophy, which determines so much of how our corporations operate these days, is the perfect example. This post introduces a series of perspectives leading up to the fifth annual Global Drucker Forum in November 2013 in Vienna, Austria. Education Managing uncertainty Research'

Manager 12

Manager Education Scaling Marketing 12

Harvard Business Review

JULY 9, 2014

years in 2013 from 60.3 As with any significant shift in the larger business and economic context, it is the duty of the board to exert the required pressure on the CEO and the management of the company to understand and address the impact of digitization on the operations and the long term position of the organization.

Digital Transformation 9

Digital Transformation Risk Management Operations Assets 9

Harvard Business Review

JULY 14, 2015

It is often talked about as a community, but its scale—169M unique visitors a month—stretches that term. Fourth, Reddit initiated the 2013 online protests against SOPA/PIPA that led to major websites sites shutting down for a day in protest. Rather, management needs to align itself deeply with the customers’ culture.

Manager 13

Manager Scaling Media Operations 13

Harvard Business Review

NOVEMBER 28, 2013

On March 15, 2013, World Consumer Rights Day, CCTV aired a special report criticizing Apple’s i-Phone customer service policy in China for providing only a one-year warranty when Chinese law mandates two. In October 2013, an incident involving Starbucks unfolded, when CCTV aired a segment “exposing” its relatively higher prices in China.

Government 8

Government Media Energy Scaling 8

Harvard Business Review

MARCH 31, 2016

Studying these successes and failures, we’ve identified half a dozen key reasons platforms fail, all of which boil down to managers’ misunderstanding of how platforms operate and compete. In 2013, Johnson Controls invited developers to help them build Panoptix, an energy efficiency platform for buildings and office space.

Software 14

Software Assets Marketing Insurance 14

Harvard Business Review

MARCH 12, 2014

The company’s twenty years of entrepreneurial success had positioned the company to reap greater financial rewards using a more disciplined operational focus. However, by the middle of the decade, Google was growing, YouTube was forming, and “operational excellence” wasn’t a differentiating strategy in technology.

Operations 9

Operations Revenue Scaling Manager 9

Harvard Business Review

JUNE 10, 2014

Presidents and provosts will tell you: operating budgets are tight. The National Association of College and University Business Officers Study on Endowments reveals that endowments are performing enviably — with returns of near 12% in 2013. Institutions have been raising tuition just to keep the lights on.

Real Estate 10

Real Estate Education Assets Administration 10

Harvard Business Review

APRIL 25, 2013

As we transform from industrial work more easily and efficiently done by robots to creative and knowledge work leveraging humans, we are balancing the values of scale and efficiency (industrial work) with the need for agility and efficacy ( creative and knowledge work ). IT management ROA ROI'

ROI 11

ROI Assets Revenue Scaling 11