Harvard Business Review

JANUARY 10, 2013

By the mid-2000s Google had become a reasonable force in the advertising industry, and by the end of the decade its revenues dwarfed those of most traditional players. What disruptive innovations are set to take similarly big strides in 2013? In 2012 a number of disruptive innovations came of age. 3-D printing. The Internet of Things.

Advertising 8

Advertising Marketing Education Media 8

Harvard Business Review

DECEMBER 21, 2012

of total revenues. Every day in 2013, 10,000 Baby Boomers will turn 65 , and about 80% of those will exit the workplace by that age. Even if revenue growth is modest, it's likely that you will be hiring to replace for turnover or retirement. Why Your Social Media Metrics Are a Waste of Time. HBR Insight Center.

Onboarding 19

Onboarding Media Revenue Workflows 19

Harvard Business Review

SEPTEMBER 13, 2013

The story of our decision to create and embrace a failure metric begins, as do many business advances, with desperation. Layer on the fact that PBS stations receive a small but vital revenue stream from federal and state governments, and you had an almost ideal scenario for paralysis. The results? Iterate fast. Be entrepreneurial.

KPI 15

KPI Metrics Culture Change Performance Review 15

Harvard Business Review

DECEMBER 19, 2014

Its revenue comes from franchises ($AU4.77 The company’s 2013 annual report contained the usual statements on income, changes in equity, and cash flows — standard stuff. Metrics that tell you that are leading indicators of future performance — exactly the kind of information savvy investors should expect.

Cash Flow 14

Cash Flow Revenue Operations Retention 14

Harvard Business Review

NOVEMBER 12, 2018

Meanwhile, in a survey of 89 institutional investors by Callan , 43% of respondents said they incorporate sustainability factors into their investment decisions — up 21 percentage points from 2013. And at many companies, sustainability efforts are measured with well over 10 internal metrics.

Compensation 14

Compensation Metrics Revenue Energy 14

Harvard Business Review

JULY 17, 2014

When Raja Rajamannar became CMO of MasterCard Worldwide in 2013, he moved quickly to transform how the credit card giant measures marketing. Combining data from both marketing and finance, analytics reveals the true picture of what drives marketing performance, and connects marketing to revenue. Rajamannar involved finance early.

Marketing 15

Marketing ROI Sales Sales 15

Harvard Business Review

JULY 15, 2015

Similarly, the percentage of people who have used Twitter for customer service leapt nearly 70%, from 22 to 37% from 2013-14. Our research has shown that the volume of tweets targeted at brands and their Twitter service handles, for example, has grown 2.5x in the past two years.

Media 15

Media Travel ROI Accounts 15

Harvard Business Review

AUGUST 5, 2014

That isn’t easy, but the payoff is worth it: Our most recent research shows that companies with excellent marketing capabilities outperform the market with 2-3X greater revenue growth. That approach to linked metrics served as the basis for developing employee incentives, such as bonuses. And that really is on the backs of marketing.”

Banking 14

Banking Marketing Revenue Sales 14

Harvard Business Review

DECEMBER 13, 2016

In a 2013 Management Research Group survey , when executives were asked to select the leadership behaviors that were most critical to their organization’s future success, 97% of the time they chose being strategic. ” Individuals that routinely quantify their results in dollars or revenue impacts are highly likely to be strategic.

Strategic Planning 15

Strategic Planning Implementation Metrics Revenue 15

Harvard Business Review

OCTOBER 21, 2016

Of the respondents, 72% said that climate change presents risks that could significantly impact their operations, revenue, or expenditures. In 2013, GE had reduced greenhouse gas emissions by 32% and water use by 45% compared to 2004 and 2006 baselines, respectively, resulting in $300 million in savings.

Assets 15

Assets Operations Revenue Energy 15

Harvard Business Review

SEPTEMBER 23, 2015

Plenty of organizations believe that money is how you keep score: their standard measures for assessing employees’ impact are tied to obvious metrics of profitability. A 2013 HBR article by Christine Riordan likewise reported the many ways that workplace friendship increases job satisfaction and engagement.

Onboarding 15

Onboarding Employee Engagement Retention Advertising 15

Harvard Business Review

OCTOBER 13, 2014

The global sharing economy market was valued at $26 billion in 2013 and some predict it will grow to become a $110 billion revenue market in the coming years, making it larger than the U.S. The revenue flowing through the sharing economy directly into people’s wallets will surpass $3.5 chain restaurant industry.

Government 13

Government Transportation Insurance Travel 13

Harvard Business Review

MARCH 26, 2013

However, while our employee base has stayed relatively stable for the past two years, our revenues have soared by more than 60 percent year over year since 2007. In our opinion, every employee contributes to sales, so we pay everyone based on company revenues, instead of using a more traditional bonus or profit-sharing plan.

Compensation 8

Compensation Revenue Sales Sales 8

Harvard Business Review

MAY 23, 2018

We investigated this topic when we studied how Nokia executives dealt with the company’s severe strategic challenges between 2007 and 2013. This bold strategic leap was, we found, in part facilitated by Nokia’s newly appointed board who actively attended to top managers’ emotions in 2012-2013.

Operations 8

Operations Sales Sales Manager 8

Harvard Business Review

APRIL 15, 2013

Nevertheless, analog spending still rules, as confirmed by Gartner''s 2013 digital marketing spending report. But I''m betting it will only accelerate because, unlike the open source movement which was initially about cost, digital marketing is plainly driven by revenue. Digital marketing provides targeted reach and measurable impact.

Media 8

Media Marketing Revenue Digital Transformation 8

Harvard Business Review

NOVEMBER 25, 2015

One 2013 study illustrates this well. We determined the weighting of each motive by conducting regressions between each motive and performance across industries, and then simplified to build a simple metric that ranges from -100 to 100. Insight Center. How to Be a Company That Employees Love. Sponsored by Citrix GoToMeeting.

Banking 15

Banking Sales Sales Performance Review 15

AIHR

APRIL 21, 2022

Company: Zip Co Established: 2013 Role: Chief People & Culture Officer Innovative project: Miscarriage and abortion support policy. Anna is the Chief People & Culture Officer at Zip Co, a leading, global, Buy Now, Pay Later company founded in 2013 in Australia. Anna Buber. Jessica Hayes. Lars Schmidt.

Recruitment 98

Recruitment Scaling Operations Human Resources 98

Chief Executive

MARCH 16, 2023

Many attribute these quotes to management consultant Peter Drucker, but, according to a 2013 article by neuro-economist Paul Zak, “Measurement Myopia,” published by the Drucker Institute itself, the attribution is incorrect.

Retention 94

Retention Operations Accounts Compensation 94

Harvard Business Review

DECEMBER 12, 2016

Digitization has brought new strategic challenges, and falling revenue, to the industry. Despite early concerns that falling revenue (and online piracy) would reduce the availability of music, research by economists Luis Aguiar and Joel Waldfogel shows that the number of music products created between 2000 and 2008 tripled.

Metrics 15

Metrics Sales Sales Revenue 15

Harvard Business Review

JUNE 4, 2014

After an unprecedented decade of growth, analysts wrote off 2013 as a year to forget for Apple. After all, it grew from $7 billion in 2003 to $171 billion in 2013 by entering established (albeit still-emerging) markets with superior products — something the model suggests is a losing strategy.

Assets 11

Assets Advertising Cash Flow Revenue 11

Harvard Business Review

OCTOBER 7, 2015

According to Schulte, Roth & Zabel’s Activist Investing 2015 Annual Review, a total of 344 companies worldwide were subjected to activist demands in 2014, up 18% from the 291 recorded in 2013. In recent years, both companies exhibited compressed margins, flat revenue growth, and lagging returns. Example: Jolly Inc.

Balance Sheet 12

Balance Sheet Cash Flow Revenue Reorganization 12

Andrew Chen

MAY 28, 2019

And in fact, the combined revenue of Headspace and Calm are more than half of the entire podcasting market. Americans listening weekly to podcasts grew from 7% in 2013 to 22% in 2019. I’m looking for startups that can change the game there. The bigger idea is actually “audio”, not specifically podcasting.

Advertising 93

Advertising Revenue Media Marketing 93

Andrew Chen

MAY 28, 2019

And in fact, the combined revenue of Headspace and Calm are more than half of the entire podcasting market. Americans listening weekly to podcasts grew from 7% in 2013 to 22% in 2019. I’m looking for startups that can change the game there. The bigger idea is actually “audio”, not specifically podcasting.

Advertising 40

Advertising Revenue Media Marketing 40

Harvard Business Review

JANUARY 14, 2016

I went a little further: The services here are for women, and the population of women changed between 2006 and 2013. Someone could make the argument that my chart doesn’t include “interim” data between 2006 and 2013. Maybe screenings per dollar of funding would be a better metric?

Engineering 13

Engineering Metrics Revenue Manager 13

Andrew Chen

NOVEMBER 13, 2018

The growth team was originally created in 2013, founded by Ed Baker. It provides an underlying system for increasing metrics whether it’s revenue, acquisition, retention, engagement, or another key business metric. Plus even performance marketing folks, some data analysts to look at the metrics, etc.

A/B Testing 110

A/B Testing Engineering User Experience Marketing 110

Harvard Business Review

JANUARY 5, 2017

Like marketers, politicians obsess over messaging (what journalists would call “content”) and a few key metrics that historically have determined success: amount of television advertising, number of “foot soldiers,” intensity of get-out-the-vote operations, and voter demographics. An advertising-based model.

Media 15

Media Advertising Fixed Costs Marketing 15