Walk Me

JANUARY 8, 2024

Change is a constant on the journey towards growth and success, offering numerous opportunities and benefits. Following William Bridges’ passing in 2013, Susan Bridges continued to evolve the model, further cementing its relevance and application in various contexts, particularly in the workplace.

Change Management 52

Change Management Organizational Change Metrics Benefits 52

15Five

MAY 17, 2016

Moz was something between a strong leader and a runaway leader in our fie ld between 2008 and 2013. My suspicion is that they don’t need to acquire as many customers because their churn and retention metrics are better. What can you tell me about the benefits of transparency from a management perspective? Click To Tweet.

SaaS 63

SaaS Retention Marketing Engineering 63

Vantage Circle

APRIL 17, 2023

Golden Ticket Project The Idea The Golden Ticket Project , or the much easier GTP, was open to all pediatric residents at a pediatric residency program from October 2013 to July 2014. In the meantime, you can share a thoughtful post on your LinkedIn feed and tag your colleague. " The results? Social Superstar The Idea Okay.

Manager 96

Manager Retention Engineering Metrics 96

Harvard Business Review

DECEMBER 20, 2016

Once his employees start feeding their pets Royal Canin and seeing the clear benefits, they become much more energized and work harder because they have firsthand experience of the impact of the products they are making and selling. I spoke with Patty McCord, the former chief talent officer of Netflix from 1998 to 2013.

Benefits 13

Benefits Energy Sales Sales 13

Andrew Chen

DECEMBER 10, 2018

Another note is that this is closely related to, and complimentary, to this deck: The red flags and magic numbers that investors look for in your startup’s metrics. If the below deck is the macro view of how I’m looking at markets, industries, and technologies, then the metrics deck gives my POV on how to diligence each company.

Media 40

Media Advertising Scaling Marketing 40

Harvard Business Review

DECEMBER 21, 2012

Social media tools, used privately within organizations, can benefit new employees, whose experiences can be vastly enhanced to improve time to productivity. Maybe they will even meet their new best friend, which Gallup says will make them 35% more likely to report commitment to quality along with many other benefits.

Onboarding 19

Onboarding Media Revenue Workflows 19

Harvard Business Review

JULY 19, 2016

From just a few thousand queries a month in 2013, ABIe now handles 100,000 — from all of the company’s employees, and not just from agents. A new version of ABIe will soon be taking queries directly from the customers. Don’t make your AI too lite.

Benefits 11

Benefits Insurance Government Small Business 11

Harvard Business Review

FEBRUARY 5, 2015

In July 2013, I wrote a piece and launched an assessment on HBR.org meant to help readers take a clear view of what they want from — and can contribute to — each domain of their lives. Explain to her how you believe this will benefit her and ask her what her concerns might be.

Metrics 15

Metrics Scaling Nonprofit Benefits 15

Harvard Business Review

NOVEMBER 29, 2013

The leaders of these organizations immediately got the concept that the philanthropic community stood to benefit by converging on a day like this, in the same way that retailers (even though they compete aggressively) all take part in and benefit from Black Friday. Learn from experience.

Nonprofit 13

Nonprofit Media Benefits Advertising 13

Harvard Business Review

APRIL 19, 2016

Since 2013 the number of customers who expect a response through social media has doubled, according to research from Sprout Social , yet seven out of eight messages to companies go unanswered for 72 hours. They increasingly look for brands that engage with them online and organizations that do reap real benefits.

Media 15

Media Marketing Human Resources Software 15

Harvard Business Review

SEPTEMBER 11, 2014

A look at the 2013 rebranding of the nonprofit Rotary can supply some clues. Seeing the potential in these themes, Rotary adopted “community and connections” as their brand essence — the core benefit, promise, or purpose of a product, service, or organization. Realign your metrics. Branding Communication'

Nonprofit 14

Nonprofit Benefits Metrics Operations 14

Harvard Business Review

MAY 8, 2012

Starting July 1st — the beginning of the company's fiscal year 2013 — the software giant will charge all of its 100-plus global offices and datacenters a fee for every ton of carbon they produce (mostly from plugging into the electric grid, so-called "indirect" emissions). He's absolutely right.

Energy 16

Energy Variable Costs Travel Operations 16

Harvard Business Review

SEPTEMBER 7, 2015

.” The Washington administration wanted to be sure its support for the industry actually benefited workers. This anecdote is the opening to The Citizen’s Share , a 2013 book by Joseph Blasi, Douglas Kruse, and Richard Freeman, economists and sociologists at Rutgers and Harvard. Twenty-one percent of U.S.

Compensation 14

Compensation Insurance Administration Benefits 14

Harvard Business Review

DECEMBER 31, 2015

The project was launched in 2013, and the RFID system was rolled out in stages starting in the summer of 2015. All this is allowing the clinical staff to spend more of their time on activities that benefit patients. Marys ED clinical staff to explain the scope and benefits of the project, answer questions, and obtain feedback.

Hospitality 14

Hospitality Workflows Engineering Operations 14

Harvard Business Review

OCTOBER 25, 2017

exchange over a six-year period (2008 to 2013). This suggests that when women — and probably other underrepresented groups, too — are being evaluated, such as for a job, they may benefit from presenting more information about their experience and performance, to minimize ambiguity about their quality.

Metrics 8

Metrics Scaling Manager Accounts 8

Harvard Business Review

OCTOBER 11, 2016

” On the other hand is research about people’s preferences, like this 2013 study in the Journal of Environmental Psychology that, according to its authors, “categorically contradict[s] the industry-accepted wisdom that open-plan layout enhances communication between colleagues and improves occupants.”

Real Estate 14

Real Estate Travel Metrics Engineering 14

Harvard Business Review

FEBRUARY 11, 2016

McKesson, the US-based pharmaceutical and health-care giant, benefits from external expertise as a strategic extension of its resources in areas such as business strategy and logistics support. What metrics are used, and are they reasonable? Internal-external competition. Clash of expectations. objectives and timelines?

Administration 14

Administration Fixed Costs Benefits Manager 14

Harvard Business Review

OCTOBER 17, 2018

The set of individuals who would benefit from leadership skills in daily practice is much wider than those with specific career interests in management. impact of training on quality metrics) of their interventions. And several programs stand out as examples of how this can be done.

Education 15

Education Hospitality Insurance Leadership Development 15

Harvard Business Review

JULY 29, 2014

Nearly 40 percent of the 312 CFOs and other executives participating in Deloitte’s 2013 Global Finance Talent Survey said they are either “barely able” or “unable” to meet the demand for the talent required to run their organizations. Now compare that to the context and condition of today’s CHRO role. That needs to change.

Human Resources 15

Human Resources Administration Assets Operations 15

Harvard Business Review

OCTOBER 13, 2014

The global sharing economy market was valued at $26 billion in 2013 and some predict it will grow to become a $110 billion revenue market in the coming years, making it larger than the U.S. But companies in this space can benefit from being more cooperative with regulators. chain restaurant industry.

Government 13

Government Transportation Insurance Travel 13

Harvard Business Review

OCTOBER 21, 2016

Yet executives are often reluctant to place sustainability core to their company’s business strategy in the mistaken belief that the costs outweigh the benefits. Hoping to alleviate their concerns, this article also provides concrete examples of how sustainability benefits the bottom line.

Assets 15

Assets Operations Revenue Energy 15

Harvard Business Review

DECEMBER 20, 2012

But here he backs the assertion up with an impressive compilation of the latest research, detailing just how great the benefits are — and how low the cost. Five Trends to Ignore in 2013 (Inc.). Two Powerful Metrics for World Leaders (Gallup). TIME-SINK CITY. Big Data is a fad. BONUS BITS: Last Call Before the World Ends?

ROI 8

ROI Education Metrics Marketing 8

Harvard Business Review

SEPTEMBER 23, 2015

Understand its benefits. Plenty of organizations believe that money is how you keep score: their standard measures for assessing employees’ impact are tied to obvious metrics of profitability. But tending also increases productivity and, hence, profitability, so it should be measured too.

Onboarding 15

Onboarding Employee Engagement Retention Advertising 15

Harvard Business Review

MAY 9, 2014

.” And when it comes to personalization, there has to be a give-and-take between the customer and the store; “research shows that many customers are willing to opt into these kinds of things as long as there’s some kind of [benefit] in exchange.” ”But in general, this is a tough metric.”

Sales 15

Sales Sales eCommerce Staffing 15

Harvard Business Review

NOVEMBER 25, 2013

Just 36 percent of CMOs, for example, have quantitatively proven the short-term impact of marketing spend, according to the 2013 CMO Survey (and for demonstrating long-term impact, that figure drops to 32 percent). Focus on the metrics that matter. Although the metrics matter, what matters more is that the CMO and CFO agree on them.

Benchmarking 9

Benchmarking Metrics Advertising ROI 9

Harvard Business Review

OCTOBER 14, 2013

In their October 2013 HBR article on diaspora marketing, Nirmalya Kumar and Jan-Benedict E.M. To address this imbalance and reap the benefits of the diaspora opportunity, a more targeted approach is required. It is important to define the right metrics and measure them steadfastly. Measure impact and reward engagement.

Marketing 9

Marketing Metrics Government Travel 9

Harvard Business Review

APRIL 18, 2013

This is one of the reasons research has found that in order to experience the benefits of diversity (better risk management, higher creativity, etc) on a board you need three women; one or even two aren''t enough to create real change. Here''s what we found when comparing the 3 women: Brand Passion Index for April 2012- April 2013.

Media 11

Media Risk Management Metrics Diversity 11

Harvard Business Review

MAY 30, 2018

Sadly, the overall rating on a seven-point scale, where 1 is “does not have the right talent” and 7 is “has the right talent,” has not changed between the first time the question was asked in 2013 (Mean 3.4, purchase funnel metrics). and 2017 (Mean 3.7, That means two things.

Marketing 15

Marketing Advertising Sales Sales 15

Harvard Business Review

SEPTEMBER 11, 2014

A look at the 2013 rebranding of the nonprofit Rotary can supply some clues. Seeing the potential in these themes, Rotary adopted “community and connections” as their brand essence — the core benefit, promise, or purpose of a product, service, or organization. Realign your metrics. Branding Communication'

Nonprofit 8

Nonprofit Benefits Metrics Operations 8

Harvard Business Review

MAY 7, 2013

Between 2002-2013, emerging market and developing economies averaged a 6.5% Emerging philanthropists in developing countries are eager to address the unmet needs in their own regions and then have the benefits shared more broadly. growth in GDP. But the growth — while rapid — has not been broad-based.

Nonprofit 8

Nonprofit Banking Inclusion Metrics 8

Harvard Business Review

OCTOBER 17, 2017

In the UK alone, a 2014 report from the chief medical officer for England estimates, the number of sick days lost to “stress, depression, and anxiety” increased by 24% from 2009 to 2013. Protecting their mental health has become a self-preservation priority for managers. Arianna Huffington counsels more sleep.

Software 10

Software Metrics Manager Diversity 10

Harvard Business Review

NOVEMBER 25, 2015

One 2013 study illustrates this well. Potential is when the outcome of the work benefits your identity. We determined the weighting of each motive by conducting regressions between each motive and performance across industries, and then simplified to build a simple metric that ranges from -100 to 100. Insight Center.

Banking 15

Banking Sales Sales Performance Review 15

Harvard Business Review

MARCH 26, 2013

The commission ratios vary from development to marketing to finance, administration, sales and customer support, and in the various areas are based on the metrics the individuals are most able to directly control. In some respect, every person's compensation is configured as a base plus commission.

Compensation 8

Compensation Revenue Sales Sales 8

AIHR

APRIL 21, 2022

Chipotle is known for its focus on training and benefits (among other things), and Marissa helped waive the 15-hour minimum requirement for employees to qualify for Chipotle’s education programs. Company: Zip Co Established: 2013 Role: Chief People & Culture Officer Innovative project: Miscarriage and abortion support policy.

Recruitment 98

Recruitment Scaling Operations Human Resources 98

Ed Batista

NOVEMBER 7, 2022

People deprived of opportunities to satisfy at work the needs that are now important to them behave exactly as we might predict--with indolence, passivity, resistance to change, lack of responsibility, willingness to follow the demagogue, unreasonable demands for economic benefits. It would seem that we are caught in a web of our own weaving.

Accounts 144

Accounts Manager Education Operations 144

Chief Executive

MARCH 16, 2023

Many attribute these quotes to management consultant Peter Drucker, but, according to a 2013 article by neuro-economist Paul Zak, “Measurement Myopia,” published by the Drucker Institute itself, the attribution is incorrect. Judicious use of a tool requires awareness of possible side effects and reactions.

Retention 94

Retention Operations Accounts Compensation 94

AIHR

OCTOBER 5, 2022

For example, in September 2013, a Wells Fargo employee called a company-created ethics hotline in a bid to report unethical sales activities he had been instructed to carry out. Connect culture metrics to business outcomes – People Teams must collaborate across the business to demonstrate how culture impacts business outcomes.

Implementation 98

Implementation Compensation Inclusion Compliance 98