Harvard Business Review

APRIL 22, 2015

We need dramatic improvements in energy and water efficiency, and massive rollouts of renewable energy and clean transportation technologies. They also proudly tell me that cumulative sales of ecomagination products have reached $200 billion, accounting for 30% of industrial revenues in 2014, or more than $30 billion.

Rollout 11

Rollout Energy Engineering Transportation 11

Harvard Business Review

JULY 15, 2015

We succeeded, but by 2013 we worried that we had taken our focus on results too far. We’ve been in HR for a combined total of more than four decades, with multiple organizations, and we’ve been involved in a couple such rollouts. Accountability. We asked ourselves: What could we do differently?

Rollout 15

Rollout Operations Manager Accounts 15

Harvard Business Review

DECEMBER 15, 2015

Since 2013, an estimated 16.4 Rollout in late 2013 was rocky for the federal exchange (and for some state exchanges when they first launched). In such cases, we had to manually fix the customers’ accounts, on an emergency basis, to reflect the appropriate coverage. The average credit was $270 per month.

Insurance 10

Insurance Rollout Small Business Staffing 10

Harvard Business Review

FEBRUARY 16, 2018

Amazon entered India in 2013 when two local Indian companies, Flipkart and Snapdeal, had already established themselves as market leaders in eCommerce – and still rose to become the #1 online retailer in India. For example, telecom companies and banks are now able to open new accounts in five minutes without a single paper document.

eCommerce 8

eCommerce Hospitality Rollout Marketing 8

Harvard Business Review

OCTOBER 22, 2013

The underlying truth for virtually every large system’s implementation initiative is that success demands leadership and oversight that holds itself accountable for assuring best practice. They understood how to be supportive while holding management accountable. Crap rolls downhill. Look deeper. Actions speak louder than words.

Rollout 11

Rollout Government Software Accounts 11

Harvard Business Review

JUNE 7, 2013

By May 2013 it had sold fewer than 3,000 vehicles. In relative market terms, the results looked less than dismal: in May, Better Place sales accounted for 1% of cars sold in Israel, and its single available model, the Renault Fluence ZE, was outselling Toyota''s category leading Prius. The shallow answer is not enough customers.

Transportation 10

Transportation Rollout Sales Sales 10