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Best-Self Management Podcast, Episode 2: Life-Changing Company Retreats

15Five

David : I believe it was January of 2013. We’re going to get into how we think about the ROI, because they’re not cheap. It’s definitely a budget item that we take into account, yet the return is so vast on them. We just got back from our latest retreat where there were about 70 of us, so we’ve grown a lot since then.

Manager 72
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Best-Self Management Podcast, Episode 2: Life-Changing Company Retreats

15Five

David : I believe it was January of 2013. We’re going to get into how we think about the ROI, because they’re not cheap. It’s definitely a budget item that we take into account, yet the return is so vast on them. We just got back from our latest retreat where there were about 70 of us, so we’ve grown a lot since then.

Manager 40
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What’s the Endgame for Social Media?

Harvard Business Review

To tap into social business’ greater value, it will take more than launching a few corporate accounts on Facebook, LinkedIn, and Twitter (represented by the 42% above). In 2013, there was already executive commitment and discussion around turning internal social media projects into strategic imperatives owned by lines of business.

Media 15
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How Big Data Brings Marketing and Finance Together

Harvard Business Review

When Raja Rajamannar became CMO of MasterCard Worldwide in 2013, he moved quickly to transform how the credit card giant measures marketing. To spearhead analytic efforts, he assigned a finance person – who was already embedded in marketing – to create an ROI evaluation framework and integrated her deeper into the marketing function.

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Your Company Should Be Helping Customers on Social

Harvard Business Review

Similarly, the percentage of people who have used Twitter for customer service leapt nearly 70%, from 22 to 37% from 2013-14. So how can companies increase their ROI of social media customer service? Our research has shown that the volume of tweets targeted at brands and their Twitter service handles, for example, has grown 2.5x

Media 15
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The Peril of Untrained Entry-Level Employees

Harvard Business Review

More than half (52 percent) of respondents who graduated in 2012 and 2013 and managed to find jobs tell us they did not receive any formal training in those positions. Training can be expensive and, as with many investments in highly mobile workers, the ROI is not always clear. There are all kinds of reasons.

ROI 14
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The Power of Real-Time Advertising

Harvard Business Review

While there will always be debate about which TV spots deliver the most ROI, one thing is certain: no matter how much you've planned ahead, and no matter how deeply integrated your campaign may be, there's no better (or cheaper) way to cut through the clutter than to improvise. — Oreo Cookie (@Oreo) February 4, 2013. No problem.