Andrew Chen

JUNE 25, 2019

As the number of homes on Airbnb scaled from around 100,000 in 2012 to over 6 million today, I led teams tackling everything from supply growth, to guest booking conversion, to marketplace quality. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. Cost: Small.

User Experience 111

User Experience Retention Marketing Travel 111

Andrew Chen

NOVEMBER 1, 2018

The reason for this is that the steps for starting and scaling a new startup share many of the same skills as investing in a new startup: 1) First, we seek to understand the existing state of customer growth – including growth loops, the quality of acquisition, engagement, churn, and monetization. There’s a reason for that.

Metrics 111

Metrics Scaling Marketing Media 111

Andrew Chen

JUNE 25, 2019

As the number of homes on Airbnb scaled from around 100,000 in 2012 to over 6 million today, I led teams tackling everything from supply growth, to guest booking conversion, to marketplace quality. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. Cost: Small.

User Experience 48

User Experience Retention Marketing Travel 48

Vantage Circle

JANUARY 9, 2024

Its modular architecture allows organizations to tailor their solution and scale up or down as needed. Some of the features reviewed by Workday’s customers include the following: “Workday HCM has user-friendly data analytics. It offers Core HR, Talent Management, and Employee Experience modules.

Software 64

Software Compliance Onboarding Administration 64

Andrew Chen

MAY 28, 2019

As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. Since Apple launched its Podcasts app in 2012, smartphones have quickly grown to become the most common device for podcast consumption.

Advertising 93

Advertising Revenue Media Marketing 93

Andrew Chen

MAY 28, 2019

As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. Since Apple launched its Podcasts app in 2012, smartphones have quickly grown to become the most common device for podcast consumption.

Advertising 40

Advertising Revenue Media Marketing 40