Andrew Chen

JUNE 25, 2019

As the number of homes on Airbnb scaled from around 100,000 in 2012 to over 6 million today, I led teams tackling everything from supply growth, to guest booking conversion, to marketplace quality. Once you reach scale, fraud becomes a real issue. This often requires doing things that don’t scale at first. Cost : Medium.

Retention 111

Retention User Experience Travel Marketing 111

Andrew Chen

DECEMBER 1, 2021

And launching and scaling these products requires a mastery of “network effects,” one of the most-used but misunderstood jargon terms in the industry. It wasn’t until 2012, at the beginning of the explosion in mobile apps, that yet another generation of dating apps would emerge.

Marketing 95

Marketing Assets Recruitment Operations 95

AIHR

SEPTEMBER 7, 2023

It identifies the skills that employees need but don’t yet have to carry out their job or perform certain tasks effectively ( Antonucci, Ovidio, 2012 ). government’s space research and exploration agency, the National Aeronautics and Space Administration (NASA), relies on data scientists for its operations.

Benchmarking 98

Benchmarking Recruitment Accounts Operations 98

Harvard Business Review

AUGUST 7, 2012

I have been thinking lately about how hard it is to scale start-ups. But once the company has honed in on a strong value proposition and found initial product-market fit, what is the best approach to scaling it? After all, scaling is hard. In 2012, analysts forecast the company will achieve nearly $1.5 Really hard.

Scaling 15

Scaling Revenue Marketing Media 15

Harvard Business Review

OCTOBER 2, 2012

Scaling is hard. So I'm highlighting a few companies outside of the Google/Amazon/Facebook pantheon that have built large, sustainable, profitable business models at scale. So I'm highlighting a few companies outside of the Google/Amazon/Facebook pantheon that have built large, sustainable, profitable business models at scale.

Scaling 11

Scaling Travel Engineering Revenue 11

Andrew Chen

JUNE 25, 2019

As the number of homes on Airbnb scaled from around 100,000 in 2012 to over 6 million today, I led teams tackling everything from supply growth, to guest booking conversion, to marketplace quality. Once you reach scale, fraud becomes a real issue. This often requires doing things that don’t scale at first. Cost : Medium.

Retention 48

Retention User Experience Travel Marketing 48

Harvard Business Review

AUGUST 13, 2012

Risk management is now at the heart of the governance model for the Olympic Games and the Olympic movement, and not only because of their growing scale and complexity. Consider, too, that when threats materialize at large-scale events, the damage often spills over to other parties.

Risk Management 16

Risk Management Manager Insurance Government 16

Harvard Business Review

DECEMBER 20, 2011

Doug Rauch, the former president of Trader Joe's, visited my Service Operations class at MIT last week. They also have high profits, low prices for their industry, excellent operational metrics, and a reputation for great customer service. But business on the scale of these retail chains is never just business.

Operations 17

Operations Sales Sales Metrics 17

Harvard Business Review

MARCH 22, 2013

Along with a newly enriched investment class, business leaders in the South are on the move, tapping into the readily available funding and expertise they need to grow, and scaling up fast to grab once-in-a-lifetime opportunities. They are fiercely focused on operations, because they know that's how money is made or lost.

Scaling 17

Scaling Operations Marketing Revenue 17

Harvard Business Review

FEBRUARY 9, 2016

Among the findings: 63% of firms now report having Big Data in production in 2015, up from just 5% in 2012. 63% of firms reported that they expect to invest greater than $10 million in Big Data by 2017, up from 24% in 2012. 54% of firms say they have appointed a Chief Data Officer, up from 12% in 2012.

Metrics 15

Metrics Implementation Operations Culture Change 15

Harvard Business Review

FEBRUARY 11, 2016

Insurgent startups, such as Instagram and Snapchat, manage to operate with far fewer resources than legacy companies in the same industry in the “pre-digital” era. Instagram had only 13 employees when it sold for $1 billion to Facebook in 2012, and Snapchat has approximately 350 employees. Look at Yahoo or even eBay.

Scaling 14

Scaling Engineering Assets Operations 14

Harvard Business Review

JANUARY 29, 2015

Here’s a brief account of how GE quickly scaled up a sizable software start-up within a big, successful conglomerate. GE started on one floor of a large office building in 2012 and has grown to take over all five floors. By June of 2012 we were close to 100. Operations Competitive strategy Technology'

Software 14

Software User Experience Recruitment Scaling 14

Harvard Business Review

NOVEMBER 8, 2012

To take the Obama campaign as an example, look at their move from having two databases in 2008 to one in 2012. It started with marketing, but that has led the way to operations and the supply chain also using those kinds of precise data-driven interventions. And then you can do that at scale. I guarantee you that was not easy.

Scaling 18

Scaling Assets Hospitality Implementation 18

Harvard Business Review

SEPTEMBER 18, 2012

A McKinsey study released in May 2011 stated that, by using Big Data to the fullest, retailers stood to increase their operating margins by up to 60% — this, in an industry where net profit margins are often less than 2%. Independent retailers are savvy operators and are eager to join the fray if given the opportunity.

Revenue 16

Revenue Marketing Diversity Scaling 16

Harvard Business Review

APRIL 28, 2017

In the fictional world of the video game Watch Dogs , you can play a hacktivist who takes over the central operating system of a futuristic, hyper-connected Chicago. On April 8, hackers set off 156 emergency sirens in Dallas, Texas , disrupting residents and overwhelming 911 operators throughout the day.

Operations 14

Operations Transportation Implementation Insurance 14

Harvard Business Review

JANUARY 20, 2015

a year between 1964 and 2012 to only 2.1% In retail, for instance, productivity could increase by another one-third in developed economies and double in emerging economies between 2012 and 2025. In the near term, improving operations and procurement is the most promising lever for higher productivity. over the next 50 years.

Government 15

Government Compensation Engineering Hospitality 15

Harvard Business Review

APRIL 12, 2016

Industry research, for example, shows that companies spent more than $24 billion on leadership and management training worldwide in 2013, an increase of 15% from 2012. product pricing, operational efficiency, customer service, etc.). Someone else designed an experiment to get a plant operation down to zero accidents.

Leadership Development 15

Leadership Development Scaling Operations Insurance 15

Harvard Business Review

APRIL 6, 2016

In many industries, the capital required to build an asset of minimum efficient scale is growing. Driven by economies of scale, container ship size has been increasing for decades, with the largest ships now costing roughly $200 million. Building a large-scale biopharmaceutical facility requires up to $500 million.

Assets 12

Assets Operations Insurance Telecommunications 12

Harvard Business Review

APRIL 1, 2014

Starting in 2012, my colleagues and I began taking a closer look at the hands-on experience of data scientists. Indeed, in our 2012 study of data analysts, we characterized the process of data science as five high-level tasks: discovery, wrangling, profiling, modeling, and reporting.

Diversity 15

Diversity Workflows Scaling Implementation 15

Harvard Business Review

APRIL 2, 2012

But no less planned or executed than another viral blockbuster — the OMGPOP team's March 2012 breakout of Draw Something , a Pictionary-like game. Teams scaled the cloud implementation to handle the massive load without downtime. Common Operating Pictures. The Invisible Children, Inc. Emergent, yes. Love skateboards?

Media 15

Media Assets Marketing Engineering 15

Harvard Business Review

MARCH 12, 2015

The optimism about Africa clouds some obvious challenges any operator in the continent will confront. Online businesses operate delivery motorbikes, which increase the cost of doing business there. This affects economies of scale and impacts efficient allocation of capital with duplication of resources across the region.

Reorganization 14

Reorganization Revenue Transportation Marketing 14

Harvard Business Review

JUNE 3, 2014

The nine courses consisted of four that introduce the MBA core — Accounting, Finance, Marketing, and Operations Management — as well as Gamification and the Global Business of Sports. For comparison, Executive MBA programs in 2012 only attracted an average of 14% foreign students.

Education 15

Education Revenue Diversity Operations 15

Harvard Business Review

NOVEMBER 6, 2018

In 2012, HBR dubbed data scientist “the sexiest job of the 21st century ” It is also, arguably, the vaguest. In larger and more sophisticated data operations, more fine-grained roles are necessary. Here are five key areas that contribute to data science operations. Monty Rakusen/Getty Images.

Engineering 15

Engineering Workflows User Experience Software 15

Harvard Business Review

OCTOBER 28, 2013

trillion US$ in 2012 with respect to 2011 and still remains below 2005-2007 precrisis figures. In particular, for each affiliate we recorded its location as well as the variation of the parent company’s equity stake in such affiliate in 2012 with respect to 2011.) For instance, as reported by UNCTAD (PDF) , global FDI fell by 18% to 1.35

Operations 9

Operations Inclusion Marketing Scaling 9

Harvard Business Review

AUGUST 5, 2015

To determine the best approach to using ICT for development (or ICT4D, as it’s sometimes called), Huawei recently interviewed 150 telecom operators, government bodies, regulators, NGOs, and social enterprises in 11 countries. This approach consigns many ICT4D projects and tech startups alike to failure. Currently 1.2

Revenue 14

Revenue Government Operations Compensation 14

Harvard Business Review

JULY 26, 2018

On March 25 mighty Uber bowed out of Southeast Asia by selling its operation in several countries to local rival Grab. Grab, which launched its service in 2012 with 40 drivers in Malaysia, came late to the ride-hailing game, only after Uber had established a formidable position in the United States.

Transportation 14

Transportation Recruitment Advertising Real Estate 14

Harvard Business Review

JUNE 13, 2012

Greg Koch tells the story of how plant managers around the world have absorbed their connection to the communities in which they do business, and work hard to earn the "social license" to operate. Natura Cosmeticos , the $3 billion Brazilian cosmetics company, was founded on the idea of "well-being" for all.

Diversity 16

Diversity Human Resources Benefits Advertising 16

Harvard Business Review

NOVEMBER 3, 2016

nearly 6 million entry-level jobs will be created from 2012 to 2022, according to the Bureau of Labor Statistics. It teaches young people the dress, demeanor, and collaboration skills expected in a professional setting as well as the technical skills for careers in IT, operations, finance, sales and marketing, or customer service.

Education 15

Education Engineering Software Nonprofit 15

Harvard Business Review

JUNE 25, 2015

With the growing significance of software-enabled businesses, managers within companies of all sizes will see some projects scale enormously and drive performance — while others won’t be as impressive. That growth can even happen as companies scale. In 2012, Tesla had just over $400 million in revenue.

Software 14

Software Digital Transformation Revenue Scaling 14

Harvard Business Review

FEBRUARY 2, 2017

In 2012 Wired magazine included Krakauer on its list of 50 people who will change the world. Encouraging rigorous, constructive debate is indispensable to navigating challenges of high uncertainty, from extending the bounds of knowledge to scaling a business. Shepherding this transdisciplinary work is Krakauer’s job.

Diversity 15

Diversity Scaling Operations Manager 15

Harvard Business Review

JUNE 19, 2014

Today, Alibaba looks more like a conglomerate than a typical tech company, with a diverse set of businesses operating largely independently. That choice cuts to the heart of Alibaba, according to Porter Erisman, who served as a vice president at the company from 2000 to 2008, and whose documentary on his time there debuted in 2012.

Scaling 11

Scaling Diversity Operations 11

Harvard Business Review

DECEMBER 10, 2015

The assumption is that a merger will make it easier to achieve economies of scale, develop a large but narrow network of preferably healthy patients, establish data registries, and integrate expensive technology. We attracted many new doctors when we opened a replacement hospital in 2012, ultimately doubling the size of our medical staff.

Hospitality 12

Hospitality Staffing Metrics Operations 12

Harvard Business Review

AUGUST 11, 2015

With funding support from the Centers for Medicare and Medicaid Innovation, the University of California, Los Angeles, launched the Alzheimer’s and Dementia Care Program in late 2012 to help patients and their families with the complex medical, behavioral, and social needs of Alzheimer’s disease and other types of dementia.

Hospitality 13

Hospitality Education Scaling Energy 13

Harvard Business Review

AUGUST 8, 2016

Energy Information Administration notes that between 2010 and 2012, 14 gigawatts (GW) of coal-fired capacity was retired and that a total of 60 GW will be retired by 2020. For example, an operations engineer in the coal industry could retrain to be a manufacturing technician in solar and expect about a 10% salary increase.

Energy 15

Energy Engineering Government Administration 15

Harvard Business Review

MARCH 22, 2013

Along with a newly enriched investment class, business leaders in the South are on the move, tapping into the readily available funding and expertise they need to grow, and scaling up fast to grab once-in-a-lifetime opportunities. They are fiercely focused on operations, because they know that's how money is made or lost.

Scaling 9

Scaling Operations Marketing Revenue 9

Harvard Business Review

APRIL 28, 2015

Instead, they’re taught to focus on their income statement and optimize their operations around preserving profitability. On a short-term basis, the only thing they can expect in return for focusing on data is the headaches that follow from explaining, justifying, and evaluating their operations to colleagues and investors.

Balance Sheet 14

Balance Sheet Manager Assets Software 14

Harvard Business Review

AUGUST 13, 2014

Contrast this with 56 percent in 2012.) It was 77 percent in 2012.). In the latest survey, 52 percent of them put marketing IT at or near the top of their priorities (meaning they assigned it a 4 or 5 on a five-point scale). This is a 16-point jump over 2012.

Marketing 10

Marketing Retention Revenue Scaling 10