AIHR

MARCH 24, 2023

A second study conducted in 2012 by Kim & Holzer reinforced that employees respond better to performance appraisal outcomes when they are actively involved in the process. ” Eric Mochnacz , Director of Operations at Red Clover HR We attached an example job performance appraisal form (PDF) under the link.

Performance Management 100

Performance Management Scaling Performance Review Implementation 100

Harvard Business Review

JANUARY 6, 2012

In 2012 the rise in consumer activism and mobility, the Occupy movement, 24-hour accountability (thanks to social media), and global resource depletion will force every enterprise, large and small, to make CSR a focal point. in operating income, while companies with lower levels declined 32.7% (Towers Watson). Marketing experts agree.

Nonprofit 19

Nonprofit Strategic Planning Employee Engagement Revenue 19

Harvard Business Review

DECEMBER 6, 2012

Nor, Deepwater Horizon notwithstanding, accidents or other operational problems like suppy chain or customer service disruptions. The $5 fee wouldn't even cover mileage costs, but eventually, revenue could be generated by “tweaking” delivery rates or through cost-sharing deals with retailers. BONUS BITS: Totally Awesome.

Compliance 15

Compliance Revenue Operations 15

Harvard Business Review

SEPTEMBER 18, 2012

A McKinsey study released in May 2011 stated that, by using Big Data to the fullest, retailers stood to increase their operating margins by up to 60% — this, in an industry where net profit margins are often less than 2%. Independent retailers are savvy operators and are eager to join the fray if given the opportunity.

Revenue 16

Revenue Marketing Diversity Scaling 16

Harvard Business Review

OCTOBER 15, 2014

It initially lost about half of its revenues by divesting its copper and zinc smelting business, but by 2010 it had quadrupled its revenues to €2 billion through a combination of acquisitions and organic growth. For example, Umicore’s 2003 acquisition of PMG increased its revenues by 50%.

Cash Flow 14

Cash Flow Revenue Sales Sales 14

Harvard Business Review

MARCH 29, 2016

In medicine we’ve long operated under the mantra “doctor knows best.” On a per-dollar-of-revenue-collected basis, our malpractice premiums have fallen. From 2012 to 2015, premiums have grown 52% slower than revenue billed by our growing ranks of outpatient physicians. What is excellent health care?

Hospitality 13

Hospitality Revenue Operations Metrics 13

Harvard Business Review

AUGUST 5, 2015

As simple as it sounds, development projects need revenue. Using information and communications technology (ICT) for development is fairly common, but surprisingly, most digital divide projects don’t generate revenue. This approach consigns many ICT4D projects and tech startups alike to failure. It opens a new school every 2.5

Revenue 14

Revenue Government Operations Compensation 14

Harvard Business Review

APRIL 16, 2015

Unless your company’s return on capital exceeds its cost of capital, no amount of revenue growth can create value. There are just two ways to increase ROIC: improve operating profit (by increasing revenues or cutting costs) or invest capital more wisely. It is, in fact, the salt in the value recipe.

Revenue 13

Revenue Recruitment Operations Administration 13

Harvard Business Review

MARCH 11, 2013

Their companies ranged from start-ups to billions of dollars in sales with the majority being between $50 million and $500 million in annual revenue. From the customer's standpoint, the cost of the salesperson's solution was prohibitive because the perceived value of the operational benefits did not justify the price.

Sales 20

Sales Sales Telecommunications Staffing 20

Harvard Business Review

AUGUST 7, 2012

With over $1 billion in revenue, 2000 employees and a market capitalization of over $6 billion, Akamai has become a role model for scalable start-ups. In 2012, analysts forecast the company will achieve nearly $1.5 billion in revenue, over $1 billion in gross profit and $500 million in EBITDA.

Scaling 15

Scaling Revenue Marketing Media 15

Harvard Business Review

JANUARY 29, 2015

GE is now approaching $1 billion in new revenue annually from their expanded software and data activities. GE started on one floor of a large office building in 2012 and has grown to take over all five floors. Melody Ivory , a User Experience Product Manager, told me, “I was about employee number 30 in February 2012.

Software 14

Software User Experience Recruitment Scaling 14

Harvard Business Review

MARCH 22, 2013

They are fiercely focused on operations, because they know that's how money is made or lost. An American company might think 4 percent revenue growth is acceptable; a Southern company thinks 20 percent is normal. In some ways business leaders in the South have an edge: They are a product of scarcity. This is their only purpose.

Scaling 17

Scaling Operations Marketing Revenue 17

Harvard Business Review

AUGUST 6, 2014

Revenue was only a few million dollars, and we were drawing just 5 million to 10 million users each month. With the ad market under $70 million, many of our local competitors were rapidly experimenting with new types of revenue and business models and were far ahead of us. Both were offered free to consumers and merchants.

Accounts 13

Accounts Revenue Operations Marketing 13

Harvard Business Review

JUNE 3, 2014

These programs are a crucial source of revenue for business schools. At Wharton, nearly 20% of the annual revenue comes from executive education, while at Harvard Business School 26% does, and at IESE, it is nearly half. For comparison, Executive MBA programs in 2012 only attracted an average of 14% foreign students.

Education 14

Education Revenue Diversity Operations 14

Harvard Business Review

JULY 15, 2016

The company filed for bankruptcy protection in 2012, exited legacy businesses and sold off its patents before re-emerging as a sharply smaller company in 2013. It sold the site to Shutterfly as part of its bankruptcy plan for less than $25 million in April 2012. People went from printing pictures to sharing them online.

Balance Sheet 15

Balance Sheet Digital Transformation Engineering Revenue 15

Harvard Business Review

JUNE 22, 2012

Some senior leaders simply lean harder on their operating units, increasing their targets and demanding more growth. The problem with investing in organic growth is that the costs hit the books before the revenues do, creating a tension between short-term profitability and long-term growth. Its "return on effort" skyrocketed.

Sales 13

Sales Sales Revenue Operations 13

Harvard Business Review

MARCH 12, 2015

The optimism about Africa clouds some obvious challenges any operator in the continent will confront. With the high cost of bandwidth, video-based internet businesses in Africa struggle; the market leader, Irokotv, relies on the diasporas for most of its revenue. postal system to serve their customers.

Reorganization 14

Reorganization Revenue Transportation Marketing 14

Andrew Chen

JUNE 25, 2019

As the number of homes on Airbnb scaled from around 100,000 in 2012 to over 6 million today, I led teams tackling everything from supply growth, to guest booking conversion, to marketplace quality. Examples : Tips : Takes very few people to operate, should pay for itself from day 1. Cost : Medium. Stage : Mid/Late. Cost : Small/Medium.

Retention 48

Retention User Experience Travel Marketing 48

Harvard Business Review

MARCH 22, 2016

In a 2012 study , Notre Dame researchers found that green buildings saved money and increased revenue. In effect, these companies, through better resource management, have received top-line benefits to their revenue. A CUO can turn these one-off wins into a systematic approach that unlocks vast economic potential.

Manager 14

Manager Energy Revenue Banking 14

Harvard Business Review

DECEMBER 14, 2018

Alternatively, the company can operate in stealth mode by targeting customer segments that have been poorly served or ignored by traditional distributors. In 2012, with the launch of the Surface product line, Microsoft began directly competing with the manufacturers and OEMs who had been its distribution partners for decades.

B2B 14

B2B Insurance Sales Sales 14

Harvard Business Review

DECEMBER 8, 2015

It’s the operating system, applications, and, of course, the access to data. One of the most visible and active companies in this space to date is Facebook, which sees mobile user growth — and advertising revenue — as its core engine for continued growth.

Advertising 13

Advertising Marketing Engineering Revenue 13

Harvard Business Review

OCTOBER 14, 2014

million customers and an annual revenue of 4 million dollars, social media service Buffer has grown by introducing useful products and exemplary customer service. One of Buffer’s practices is to default to transparency — it is relentlessly forthcoming about its operations, its learning, and its performance. Everyone wins.

Benefits 12

Benefits Revenue Small Business Metrics 12

Harvard Business Review

NOVEMBER 6, 2018

In 2012, HBR dubbed data scientist “the sexiest job of the 21st century ” It is also, arguably, the vaguest. In larger and more sophisticated data operations, more fine-grained roles are necessary. Here are five key areas that contribute to data science operations. Monty Rakusen/Getty Images.

Engineering 15

Engineering Workflows User Experience Software 15

Harvard Business Review

OCTOBER 21, 2016

This can disrupt a firm’s ability to operate on schedule and budget. Of the respondents, 72% said that climate change presents risks that could significantly impact their operations, revenue, or expenditures. Since its launch in 2012, Flyknit has reduced 3.5 ” Improving risk management.

Assets 15

Assets Operations Revenue Energy 15

Harvard Business Review

AUGUST 1, 2012

billion TV viewers, and over $5 billion in total revenue, add up to the most complex mega-sports event on earth. But the past seven years of work getting to this point do indicate that LOCOG was able to provide the framework within which other stakeholders could operate efficiently. Everything about the Olympics is big.

Transportation 15

Transportation Revenue Government Manager 15

Harvard Business Review

DECEMBER 17, 2014

And the more growth opportunities stretch beyond a company’s current capabilities, the more the company needs to build systems to manage the unique nature of these opportunities (the kind we describe in more depth in our recent article “ Build an Innovation Engine in 90 Days ” and our 2012 e-book Building a Growth Factory ).

Revenue 13

Revenue Engineering Marketing Staffing 13

Harvard Business Review

APRIL 6, 2016

The latest nuclear reactor designs, promising higher safety, longer operating life, and lower operating costs, cost up to $25 billion after factoring in the huge budget overruns. The common idea behind these models is that the company does not have to be the (full) owner of the asset to be its (sole) operator.

Assets 12

Assets Operations Insurance Telecommunications 12

Harvard Business Review

JANUARY 9, 2014

From 2002 to 2012, the impact of individuals’ task performance on unit profitability companywide decreased, on average, from 78% to 51%. million in incremental revenue. But the impact of employees’ “network performance” — that is, how much people give to and take from their coworkers — increased from 22% to 49%.

Sales 14

Sales Sales Compensation Compliance 14

Harvard Business Review

JUNE 25, 2015

A fast-growing company might have just $5 million in revenue – a drop in the bucket for a global corporation. In 2012, Tesla had just over $400 million in revenue. During my time as an operator within SAP, I wish I’d truly appreciated these three things. That growth can even happen as companies scale.

Software 14

Software Digital Transformation Revenue Scaling 14

Harvard Business Review

APRIL 1, 2013

Ferose's mandate was to reduce employee turnover to below 10% by 2012. By leveraging rapid prototyping and continuous customer feedback, the cross-functional teams that operate in the AppHaus are able to innovate faster, better, and cheaper — managing each project as if they were running a startup.

Software 12

Software Engineering Implementation Marketing 12

Harvard Business Review

SEPTEMBER 6, 2016

When a private equity firm adds a new company to its portfolio, analysts rigorously size up its financial, operational, and competitive condition. From 2008 to 2015 SCA’s revenue rose 88% (from $690 million to $1.3 OSI’s revenue are 65% higher than they were in 2012, and its valued has doubled.

Engineering 12

Engineering Talent Development Revenue Operations 12

Harvard Business Review

AUGUST 8, 2016

Energy Information Administration notes that between 2010 and 2012, 14 gigawatts (GW) of coal-fired capacity was retired and that a total of 60 GW will be retired by 2020. For example, an operations engineer in the coal industry could retrain to be a manufacturing technician in solar and expect about a 10% salary increase.

Energy 15

Energy Engineering Government Administration 15

Harvard Business Review

DECEMBER 10, 2015

We attracted many new doctors when we opened a replacement hospital in 2012, ultimately doubling the size of our medical staff. Given our positive partnerships thus far, we embraced this opportunity and partnered with Cadence in 2012, using our shared revenue and expense model. How Our Journey Began. A culture of shared values.

Hospitality 12

Hospitality Staffing Metrics Operations 12

Harvard Business Review

SEPTEMBER 1, 2015

It’s why the service, launched in 2012, had grown so popular with users. The problem was that Hap was looking for explosive revenue growth. VV explained why he and Reza cared so much about “best” and “free,” and why AndFound wasn’t chasing revenue yet. ” Free. “Six months?

Revenue 14

Revenue Engineering Recruitment Operations 14

Harvard Business Review

MAY 8, 2014

Operational meltdowns can devour a midsized company’s cash. By 2007, they had a staff of 205 and revenue of $26 million. By the end of 2009, MBH’s revenue had nosedived 83% and Heath and McNulty had to lay off three-quarters of their staff. 2012 revenue was 84% of 2007 revenue.) Not growth, or even profits.

Revenue 9

Revenue Banking Real Estate Metrics 9

Harvard Business Review

OCTOBER 25, 2013

In the US alone, sales grew 40 percent in 2012. Sales in the US have eclipsed those in the UK, and the company posted a 26 percent increase in 2011 and 15 percent increase in 2012. They are encouraged to apply to become Lululemon ambassadors , “unique individuals … who embody the Lululemon lifestyle and live our culture.”

Advertising 11

Advertising Sales Sales Marketing 11

Harvard Business Review

AUGUST 6, 2013

The New York Times seems to have turned the corner toward a modestly profitable future in which circulation revenue pays most of the bills. Layoffs and other cutbacks meant to preserve profit margins have only sped the decline in revenue , while bold new investments have been few. The Washington Post operated at a 9.2%

Advertising 9

Advertising Media Revenue Operations 9