Andrew Chen

JUNE 25, 2019

As the number of homes on Airbnb scaled from around 100,000 in 2012 to over 6 million today, I led teams tackling everything from supply growth, to guest booking conversion, to marketplace quality. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. Cost: Small.

User Experience 111

User Experience Retention Marketing Travel 111

Andrew Chen

JUNE 25, 2019

As the number of homes on Airbnb scaled from around 100,000 in 2012 to over 6 million today, I led teams tackling everything from supply growth, to guest booking conversion, to marketplace quality. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. Cost: Small.

User Experience 48

User Experience Retention Marketing Travel 48

Andrew Chen

NOVEMBER 1, 2018

If you look at Google Trends, you’ll see that “growth hacking” all of a sudden became a term people in the industry were interested, and were searching for, in 2012. Thinking about new user experience, engagement metrics, and other important concepts. Education during onboarding helps too. There’s a reason for that.

Metrics 111

Metrics Scaling Marketing Media 111

Vantage Circle

JANUARY 9, 2024

Recruitment and Onboarding: Applicant Tracking System (ATS) : Streamlines recruitment by managing job postings, candidate applications, and communication. Onboarding Tools : Facilitates the smooth integration of new hires into the organization by providing necessary information and documentation.

Software 64

Software Compliance Onboarding Administration 64