Harvard Business Review

OCTOBER 2, 2012

Scaling is hard. So I'm highlighting a few companies outside of the Google/Amazon/Facebook pantheon that have built large, sustainable, profitable business models at scale. So I'm highlighting a few companies outside of the Google/Amazon/Facebook pantheon that have built large, sustainable, profitable business models at scale.

Scaling 11

Scaling Travel Engineering Revenue 11

Harvard Business Review

JUNE 12, 2012

For a sense of scale, the national ouput of Ireland in 2007 was 155 billion euros. In Spain, really only the scale is different. By March 2012 unemployment was 24.1 Such levels of unemployment will accelerate defaults in the mortgage market; depress growth; and may lead to large-scale social unrest and political turmoil.

Balance Sheet 15

Balance Sheet Real Estate Banking Assets 15

Harvard Business Review

NOVEMBER 8, 2012

Time magazine just published a fascinating account of how President Obama's campaign team used data to microtarget voters. To take the Obama campaign as an example, look at their move from having two databases in 2008 to one in 2012. And then you can do that at scale. So you're saying it lets you be small, but at scale?

Scaling 18

Scaling Assets Hospitality Implementation 18

Harvard Business Review

SEPTEMBER 18, 2012

A 2012 study by Kantar Retail shows manufacturer spending on trade promotion, measured as a percentage of gross sales, at the lowest level since 1999. Trade promotion accounted for 44% of total marketing expenditures by manufacturers in 2011, lower than any other year in the past decade.

Revenue 16

Revenue Marketing Diversity Scaling 16

Harvard Business Review

JANUARY 20, 2015

a year between 1964 and 2012 to only 2.1% MGI has identified sufficient opportunities to boost productivity growth to 4% in the 19 national economies of the G20 group plus Nigeria, which together account for 80% of world GDP. In an era of profound demographic change, another productivity revolution is a necessity.

Government 15

Government Compensation Engineering Hospitality 15

Harvard Business Review

APRIL 10, 2012

I confess I am guilty of not changing my passwords often enough and using similar passwords for different accounts. I went to Facebook's website, found the instructions for reporting an account hack, and changed my password—then changed it again and again as the account continued to be hacked. I took the logical steps.

Advertising 14

Advertising Media Accounts Revenue 14

Harvard Business Review

SEPTEMBER 4, 2014

For the past few years, the main data source for those trying to quantify the freelance economy has been a 2006 Government Accountability Office report that put the number of “contingent workers” at 42.6 But what’s hard to say is whether it’s more or less than there used to be. million, or 31% of the workforce.

Human Resources 14

Human Resources Government Scaling Accounts 14

Harvard Business Review

JANUARY 29, 2015

Here’s a brief account of how GE quickly scaled up a sizable software start-up within a big, successful conglomerate. GE started on one floor of a large office building in 2012 and has grown to take over all five floors. By June of 2012 we were close to 100. Getting Started. There was an explosion of demand.

Software 14

Software User Experience Recruitment Scaling 14

Harvard Business Review

APRIL 2, 2012

With almost a billion friends on Facebook, six billion cell phone accounts globally, and twenty billion "things" from refrigerators to bridge spans to micro-medical devices soon to be wired by Internet, the digital age is upon us in full force. Teams scaled the cloud implementation to handle the massive load without downtime.

Media 15

Media Assets Marketing Engineering 15

Harvard Business Review

NOVEMBER 14, 2012

We need to think about how we're shaping the Internet on a global scale. Vint Cerf, considered one of the co-creators of the Internet's architecture, wrote in a 2012 New York Times Op-Ed that "The Internet stands at a crossroads.

Engineering 15

Engineering Diversity Scaling Media 15

Harvard Business Review

JULY 22, 2016

Digital platforms, such as online communication channels or marketplaces, allow for rapid and inexpensive scaling, among other advantages. Airline JetBlue has turned its Twitter account into a highly responsive, 24/7 customer service line. British retailer ASOS also maintains a popular Instagram account.

Digital Transformation 13

Digital Transformation Assets Real Estate Banking 13

Harvard Business Review

NOVEMBER 8, 2016

Consider Yahoo, with its record-breaking cyber breach estimated at more than 500 million records, or Wells Fargo, facing unwanted public excoriation after creating thousands of fake customer accounts, or the Volkswagen emissions scandal or the warning signs that could have prevented the Germanwings disaster. million settlement in 2012.

Risk Management 14

Risk Management Manager Balance Sheet Compliance 14

Harvard Business Review

MARCH 17, 2016

Managers must protect themselves by understanding weaknesses in measurements and taking these weaknesses into account as they use them. ” The last time November 2 fell on a Friday was in 2012, and the next time is in 2018; essentially, the clock was off by about three years and eight minutes!

Advertising 15

Advertising Accounts Manager Scaling 15

Harvard Business Review

JUNE 3, 2014

The nine courses consisted of four that introduce the MBA core — Accounting, Finance, Marketing, and Operations Management — as well as Gamification and the Global Business of Sports. For comparison, Executive MBA programs in 2012 only attracted an average of 14% foreign students.

Education 15

Education Revenue Diversity Operations 15

Harvard Business Review

MAY 5, 2017

The former is considered an accounting-based measurement and depends largely on how capital-intense the company is. The latter is a market-based measurement, which may be better for evaluating firm performance in the long run, but can be influenced by accounting methods. The papers also use different data sets.

Assets 14

Assets Banking Marketing Accounts 14

Harvard Business Review

MARCH 13, 2014

Managers account for at least 70% of variance in employee engagement scores across business units, Gallup estimates. Gallup reported in two large-scale studies in 2012 that only 30% of U.S. They create a culture of clear accountability. This variation is in turn responsible for severely low worldwide employee engagement.

Manager 15

Manager Employee Engagement Metrics Accounts 15

Harvard Business Review

DECEMBER 15, 2015

But by 2012 growth slowed, revenues flattened, and margins declined. With analysis, Alphatech identified regional hospitals—which faced mandated digital-records requirements, and usually lacked the scale and IT staff to do that on their own—as their best customers. Here’s how: Identifying good customers.

Sales 14

Sales Sales Hospitality Accounts Payable 14

Harvard Business Review

DECEMBER 7, 2017

Second, the digital world offers unprecedented scale: by fixing a single website or app, we can potentially help millions of people make better financial decisions. Case Two: The Power of Mental Accounting on Screens. Digital and mobile technology makes this process feasible on a mass scale. million participants x 25.1

Accounts 14

Accounts Education Benefits Scaling 14

Harvard Business Review

FEBRUARY 8, 2017

Airbnb has nearly doubled its user base every year since 2012 and is now worth $30 billion — nearly as much as Marriott International, the world’s largest hotel chain. based unicorns accounted for 56% of the total, with a combined market value of $353 billion. ” Those fears are not entirely unfounded. trillion).

Revenue 14

Revenue Hospitality Marketing Software 14

Harvard Business Review

NOVEMBER 21, 2012

Cap and trade is projected to achieve nearly 20% of that goal by limiting emissions from the industrial, utility, and transportation fuels sectors — which account for roughly 85% of the state's greenhouse gas pollution. While leaders in Washington D.C million annually.

Energy 18

Energy Transportation Marketing Revenue 18

Harvard Business Review

FEBRUARY 4, 2013

Many well-intentioned organizations take credit for success but avoid accountability for specific, hard-to-achieve outcomes. You must also track how close to or far from your goals you are and establish the necessary systems to hold yourself accountable. Our revenues increased from $16 million in 2007 to $42 million in 2012.

Nonprofit 10

Nonprofit Scaling Accounts Banking 10

Harvard Business Review

APRIL 3, 2018

Even as organic supermarkets grew in scale and popularity, they were reluctant to stock organic wine. Whole Foods Market, which by 2010 accounted for over one half of organic food sales in the United States, did little to promote organic wines. As a result, many distributors and retailers were hesitant to add it sell it.

Marketing 14

Marketing Scaling Sales Sales 14

Harvard Business Review

OCTOBER 12, 2016

Both Brazil and Russia lose billions of dollars to cybercrime each year, and their home-grown criminals supply Trojans and other types of malware (malicious computer programs), stolen e-mail accounts and passwords, and other private information to criminal clients around the world. Cybercriminals are diverse and constantly changing.

Banking 12

Banking Government Accounts Advertising 12

Harvard Business Review

AUGUST 7, 2012

If the London organizers have thought through all the details of running the 2012 Games, and have seen what works and what doesn't, how much of that hard-won knowledge will make things easier for future host cities? In any clear accounting of a complex, multiyear project, the lessons are there to be learned.

Benefits 14

Benefits Compliance Accounts Administration 14

Harvard Business Review

OCTOBER 31, 2013

As networks like Twitter and Facebook scale, their advantage over nascent platforms becomes seemingly insurmountable. And yet scale is no guarantee of sustainability, as two recent examples illustrate. Rewarding Top Users is Important, But Not Enough. Some Community Turnover Is a Good Thing.

Scaling 11

Scaling Retention Recruitment Diversity 11

Harvard Business Review

MAY 9, 2013

On a smaller scale, the brain treats any kind of volatility as stress. Most recently, the tiny nation of Cyprus asked for a bailout from the European Union, which was countered with the condition that Cyprus must take cash from depositor accounts held in Cypriot banks. Dun & Bradstreet Credibility Corp.

Banking 10

Banking Government Marketing Small Business 10

Harvard Business Review

MARCH 29, 2013

Irene participated in a Data Journalism Bootcamp in Nairobi convened by the World Bank Institute , the African Media Initiative , and Google in January 2012. Follow the Scaling Social Impact insight center on Twitter @ScalingSocial and give us feedback. Scaling Social Impact Insights from HBR and The Bridgespan Group.

Government 11

Government Media Banking Scaling 11

Harvard Business Review

APRIL 4, 2016

And while two years of shrinking GDP growth , sanctions , and a volatile ruble have led some companies like GM to leave the market, there has not been a large-scale exodus of MNCs from Russia. And prior to the latest economic challenges, its middle class was estimated to account for as much as 60% of the total population.

B2B 12

B2B Government Marketing Scaling 12

Harvard Business Review

JANUARY 27, 2014

Specifically, focused firms fare better in countries where society expects and gets public accountability of both firms and governments, while conglomerates succeed in nations with high public accountability deficits. The nature of these economies of scale and scope change as you diversify more and more. in the U.S.,

Scaling 9

Scaling Revenue Accounts Government 9

Harvard Business Review

DECEMBER 21, 2015

A 2012 meta-analysis of randomized controlled trials of HaH showed a 38% lower six-month mortality rate for HaH patients than hospitalized patients. If you doubt that HaH can be scaled effectively, look to Victoria, Australia. Early experiences showed that , compared with usual hospital care, HaH resulted in fewer complications (e.g.,

Hospitality 14

Hospitality Transportation Implementation Workflows 14

Harvard Business Review

FEBRUARY 4, 2013

Harvard professor Robert Eccles' research spotlights the often overlooked fact that, "Globalization has concentrated economic power within a group of large companies who are now able to change the world at a scale historically reserved for nations." Scaling Social Impact Insights from HBR and the Bridgespan Group.

Government 10

Government Scaling Nonprofit Operations 10

Harvard Business Review

MARCH 8, 2013

The basic facts were established in a 2012 study by The Bridgespan Group in the Stanford Social Innovation Review , which looked at the more than 200,000 nonprofit organizations founded between 1975 and 2008 to determine how many had grown to $50 million or more in annual revenues. Accountants Will Save the World.

Nonprofit 10

Nonprofit Government Metrics Revenue 10

Harvard Business Review

DECEMBER 11, 2017

In fact, as recently as 2012, a Gallup poll revealed that 40% of U.S. Find someone to hold you accountable. This pace continued for months – even on national holidays, I holed up in my apartment to work — and I began to wonder how long I could continue. Unfortunately, this story of impending burnout is not unusual.

Metrics 15

Metrics Strategic Planning Benefits Compensation 15

Harvard Business Review

SEPTEMBER 6, 2016

Running a smaller, entrepreneurial firm is very different from scaling that same company for rapid growth. He held them accountable for meeting sizable improvements, but he also supported the team during challenging periods. OSI’s revenue are 65% higher than they were in 2012, and its valued has doubled.

Engineering 12

Engineering Talent Development Revenue Operations 12

Harvard Business Review

DECEMBER 11, 2015

In fact, a 2012 report from the Congressional Budget Office identified bundled payments as the only Medicare payment demonstration project to date that had showed clear savings. Today, it continues to prevent the large-scale move to bundled payments. health care. Slowed by Inertia and Poor Wiring.

Hospitality 12

Hospitality Transportation Administration Operations 12

Harvard Business Review

JANUARY 10, 2013

These sectoral scandals raise profound issues for business leaders: in a highly competitive global economy, in which some sectors are flooded with money, how do you assess sector-wide integrity risks and achieve a culture of corporate accountability before , not after, bad behavior occurs? billion to homeowners.

Banking 11

Banking Cash Flow Accounts Government 11

Harvard Business Review

JUNE 27, 2016

A survey of over 100,000 employees across Asia, Europe, Africa, North America, and South America found that employee depression, stress and anxiety accounted for 82.6% Also, a recent large-scale, longitudinal survey of over 1.5 of all emotional health cases in Employee Assistance Programs in 2014, up from 55.2%

Energy 15

Energy Scaling Accounts Onboarding 15