AIHR

MARCH 24, 2023

Creating accountability – Setting clear expectations for employees in a formalized setting helps create accountability to meet those expectations. Examples of traits include teamwork, time management, accountability, and job skills. Pros : Easy-to-use, quantifiable, and cost-effective.

Performance Management 100

Performance Management Scaling Performance Review Implementation 100

Zenefits

DECEMBER 20, 2022

Generation Z (1997-2012). Establish trust and accountability. The best way to build trust is to set clear expectations and accountabilities. No account yet? Thanks to an aging population and an increasing retirement age, today’s workforce now consists of 5 generations: The Silent Generation (born 1928-1945).

Manager 59

Manager Diversity Inclusion Onboarding 59

AIHR

APRIL 8, 2020

Example scenario: Tom and Jill are both account managers at a bank. Example scenario: Ellen works as an operations specialist for a transport company and has been on the lookout for a promotion for some time now. When an organization has a culture of secrecy and not sharing, employees tend to adopt that culture.

Scaling 86

Scaling Banking Implementation Revenue 86

UVA Darden

MARCH 20, 2023

The federal takeover has fueled fear among some that the failures are precursors to something akin to the Great Recession, when 450 banks failed between 2008 and 2012. You can’t lose any savings as long as your savings or checking account doesn’t exceed $250,000. He also tweets on his Twitter account.

Banking 45

Banking Balance Sheet Assets Insurance 45

Harvard Business Review

OCTOBER 31, 2012

If we're to actually get better at innovation, we need to understand the operating conditions that lead to it and move past the bigotry and biases. To do so, let's look at two distinguished firms side by side to see how innovation is entirely independent of size and more a function of different operating rules.

Operations 20

Operations Revenue Strategic Planning Marketing 20

Harvard Business Review

AUGUST 6, 2014

By mid-2004, however, the operation was mired in conflict over control and differences in management style. Zhou reportedly felt that the original Yahoos were overpaid and lazy, whereas the Yahoo team felt bullied and believed Zhou wasn’t focused on the Yahoo operations. We were ready to give Ma the keys to Yahoo’s operations in China.

Accounts 14

Accounts Revenue Operations Marketing 14

Harvard Business Review

JANUARY 6, 2012

In 2012 the rise in consumer activism and mobility, the Occupy movement, 24-hour accountability (thanks to social media), and global resource depletion will force every enterprise, large and small, to make CSR a focal point. in operating income, while companies with lower levels declined 32.7% (Towers Watson).

Nonprofit 19

Nonprofit Strategic Planning Employee Engagement Revenue 19

Harvard Business Review

APRIL 30, 2012

On February 16, 2012, Barclays of U.K. Instant, 24/7, 365 days/year operation — the first such remittance solution without the need for cards of any kind, money moves from account to account instantly using mobile as the channel. A unique 7 digit number for each account. Works on all mobile phones.

Banking 18

Banking B2B Accounts Transportation 18

Harvard Business Review

MARCH 11, 2013

At other accounts, prospective buyers weren't experienced with purchasing products. Inability to Penetrate New Accounts. One of the most difficult tasks in all of sales is to penetrate new accounts. They didn't understand how to sell their project internally and were unable to garner senior executive sponsorship.

Sales 20

Sales Sales Telecommunications Staffing 20

Harvard Business Review

JANUARY 20, 2015

a year between 1964 and 2012 to only 2.1% MGI has identified sufficient opportunities to boost productivity growth to 4% in the 19 national economies of the G20 group plus Nigeria, which together account for 80% of world GDP. In the near term, improving operations and procurement is the most promising lever for higher productivity.

Government 15

Government Compensation Engineering Hospitality 15

Vantage Circle

MARCH 10, 2021

It offers enterprise and turnkey challenge plans that have different levels of features, including custom branding, dedicated account manager, mobile apps, etc. Since its inception in the year 2012, Xoxoday empowers employees to recognize their peers, managers and direct reports making recognition candid, personal, meaningful and social.

Employee Engagement 52

Employee Engagement Employee Communications Benefits Retention 52

Harvard Business Review

NOVEMBER 29, 2013

Its gross domestic product has surged from less than $150 billion in 1978 to $8,227 billion in 2012 (see “China’s GDP” chart below). Foreign investors have flocked to the country’s shores as many of the world’s largest manufacturers have established operations there. Capital accumulation accounted for 6.9

Government 15

Government Travel Marketing Operations 15

Harvard Business Review

JULY 13, 2017

Indeed, the gap between firms in the top 10% by productivity and those in the bottom 10% increased by approximately 14% from 2001 to 2012. The pay gap between the top- and bottom-paying firms in the same sector has increased by more than 12% from 2001 to 2012. ” How Trade and IT Fit In.

Accounts 15

Accounts Marketing Engineering Government 15

Harvard Business Review

SEPTEMBER 18, 2012

A McKinsey study released in May 2011 stated that, by using Big Data to the fullest, retailers stood to increase their operating margins by up to 60% — this, in an industry where net profit margins are often less than 2%. Independent retailers are savvy operators and are eager to join the fray if given the opportunity.

Revenue 16

Revenue Marketing Diversity Scaling 16

Harvard Business Review

SEPTEMBER 23, 2016

” Similarly, a 2012 EY survey of almost 600 global business executives found that talent management functions often measure the easy things (such as employee retention) while overlooking other factors that are important for organizational success (such as whether the right people, with the right skills, are in the right jobs).

Manager 15

Manager Talent Development Accounts Insurance 15

Harvard Business Review

NOVEMBER 21, 2016

What’s needed is a fundamental redesign of the patient’s role — from that of a passive recipient of care to an active participant charged with defined responsibilities, equipped to dispatch them, and accountable for the results. Account for Patient Work Across the Full Care Journey.

Insurance 14

Insurance Hospitality Operations Accounts 14

Harvard Business Review

MARCH 29, 2016

In medicine we’ve long operated under the mantra “doctor knows best.” So why hold individual providers, mostly physicians, publicly accountable for delivering an exceptional patient experience? From 2012 to 2015, premiums have grown 52% slower than revenue billed by our growing ranks of outpatient physicians.

Hospitality 13

Hospitality Revenue Operations Metrics 13

Harvard Business Review

JANUARY 9, 2014

From 2002 to 2012, the impact of individuals’ task performance on unit profitability companywide decreased, on average, from 78% to 51%. Even in sales, network performance now accounts for about 44% of the impact. The goal was to help sales reps exchange information about complex accounts. million in incremental revenue.

Sales 14

Sales Sales Compensation Compliance 14

Harvard Business Review

JANUARY 13, 2016

Rather than relying on happenstance, hailing an auto rickshaw became systematic, especially since the city of Rajkot launched a pioneering model in the form of G-Auto , a city-backed fleet of auto rickshaws, in 2012. Insight Center. Innovation in Cities. Sponsored by Dell and Intel® Fostering sustainable growth in urban areas.

Transportation 15

Transportation Engineering Operations Inclusion 15

Harvard Business Review

JUNE 3, 2014

The nine courses consisted of four that introduce the MBA core — Accounting, Finance, Marketing, and Operations Management — as well as Gamification and the Global Business of Sports. For comparison, Executive MBA programs in 2012 only attracted an average of 14% foreign students.

Education 15

Education Revenue Diversity Operations 15

Harvard Business Review

APRIL 2, 2012

With almost a billion friends on Facebook, six billion cell phone accounts globally, and twenty billion "things" from refrigerators to bridge spans to micro-medical devices soon to be wired by Internet, the digital age is upon us in full force. Common Operating Pictures. The Invisible Children, Inc. Emergent, yes. Love skateboards?

Media 15

Media Assets Marketing Engineering 15

Harvard Business Review

MAY 20, 2016

generalist, specialist, key account manager) is best suited for different customers or sales activities. It requires directing and managing salespeople using the right metrics, operating cadence, and performance management process. As we suggested in a 2012 HBR piece , there are no silver bullets. Improvement and Adaptation.

Sales 14

Sales Sales Compensation Operations 14

Harvard Business Review

JUNE 13, 2012

My company understands that we do not operate in a bubble. In some parts of the world government mismanagement of community development (deliberate or otherwise) has led to civil strife, sometimes resulting in armed conflict, creating a security scenario where business simply cannot continue to operate.

Banking 14

Banking Assets Government Operations 14

Harvard Business Review

JANUARY 29, 2015

Here’s a brief account of how GE quickly scaled up a sizable software start-up within a big, successful conglomerate. GE started on one floor of a large office building in 2012 and has grown to take over all five floors. By June of 2012 we were close to 100. Operations Competitive strategy Technology'

Software 14

Software User Experience Recruitment Scaling 14

Harvard Business Review

OCTOBER 15, 2014

Since 1995, when glass and coatings each accounted for about 40% of sales, the split has evolved to 93% coatings and 7% glass today. Eaton’s acquisitions of Westinghouse’s distribution & control business (1994), Aeroquip-Vickers (1999), and Cooper (2012), increased revenues by roughly one-third with each addition.

Cash Flow 14

Cash Flow Revenue Sales Sales 14

Harvard Business Review

JULY 22, 2016

Airline JetBlue has turned its Twitter account into a highly responsive, 24/7 customer service line. Customers can tweet at JetBlue with questions or problems, and the account helps keep JetBlue front of mind for its followers, even when they’re not traveling. British retailer ASOS also maintains a popular Instagram account.

Digital Transformation 13

Digital Transformation Assets Real Estate Banking 13

Harvard Business Review

MARCH 11, 2013

At other accounts, prospective buyers weren't experienced with purchasing products. Inability to Penetrate New Accounts. One of the most difficult tasks in all of sales is to penetrate new accounts. They didn't understand how to sell their project internally and were unable to garner senior executive sponsorship.

Sales 12

Sales Sales Telecommunications Staffing 12

Harvard Business Review

JANUARY 23, 2012

RIM has made a shoot-for-the-moon bet on a new operating system to be released near the end of 2012, but in the interim it might have brought out simple, rugged tablets tailored to corporate customers. These moves require limited investment while providing critical hedges against unexpected changes in the marketplace.

Strategic Planning 15

Strategic Planning Benchmarking Marketing Metrics 15

Harvard Business Review

SEPTEMBER 17, 2013

The Accountable Care Act now links performance related to patient-experience metrics to reimbursement. A 2012 industry survey asked top hospital leaders (CEOs, COOs, and others) what was necessary to improve the patient experience. Customers Health Operations' Sometimes it was good and sometimes bad.

Hospitality 13

Hospitality Operations Accounts Employee Engagement 13

Harvard Business Review

OCTOBER 12, 2016

Both Brazil and Russia lose billions of dollars to cybercrime each year, and their home-grown criminals supply Trojans and other types of malware (malicious computer programs), stolen e-mail accounts and passwords, and other private information to criminal clients around the world. This helps them hide their identities and avoid extraditions.

Banking 12

Banking Government Accounts Advertising 12

Harvard Business Review

DECEMBER 19, 2016

The other is population-based “global” or “capitated” payments” such as accountable care organizations in which a provider is paid a fixed amount to cover all of a patient’s health needs for a specified period of time. As payers and providers in the U.S.

Hospitality 13

Hospitality Benchmarking Accounts Insurance 13

Harvard Business Review

DECEMBER 10, 2015

We attracted many new doctors when we opened a replacement hospital in 2012, ultimately doubling the size of our medical staff. Given our positive partnerships thus far, we embraced this opportunity and partnered with Cadence in 2012, using our shared revenue and expense model. With an accountable care organization (ACO).

Hospitality 12

Hospitality Staffing Metrics Operations 12

Harvard Business Review

MAY 28, 2015

So I reached out to Brandon Webb, an innovative SEAL trainer/educator, and CEO of Force12 Media for real-world perspective on what industry could learn from a special operations sensibility. “Our instructors were teaching better, and our students were learning better,” Webb noted in The Red Circle , his 2012 SEAL memoir.

Education 15

Education Accounts Human Resources Compliance 15

Harvard Business Review

NOVEMBER 2, 2012

In the 2011-2012 Market Research Report for BIPAC , performed by Moore Information, Inc., We expect to see more communication from employers to employees in the future ( our 2012 National Pollis set to release in early 2013). Those whose transgressions are egregious should be held individually accountable.

Employee Communications 11

Employee Communications Government Media Operations 11

Harvard Business Review

NOVEMBER 8, 2012

Time magazine just published a fascinating account of how President Obama's campaign team used data to microtarget voters. To take the Obama campaign as an example, look at their move from having two databases in 2008 to one in 2012. I guarantee you that was not easy. It lets you do really precise, targeted interventions.

Scaling 18

Scaling Assets Hospitality Implementation 18

Harvard Business Review

OCTOBER 30, 2015

million in the 2006 off-year cycle to more than $300 million in the 2012 presidential cycle. Consider what Aetna faced in 2012. Political disclosure and accountability are becoming best practice. Experts predict it will surge even more in 2015-2016. You don’t have to look far for examples of political spending gone awry.

Government 14

Government Nonprofit Compliance Energy 14

Harvard Business Review

FEBRUARY 2, 2012

has a new "white paper" out with the rah rah title, " Financial Services: Safer & Stronger in 2012." For Bogle, that's because the company where he spent his peak earning years was structured as a mutual — owned by its customers and operated on their behalf. The largest U.S. leaving long-time archrival Fidelity in the dust.

Balance Sheet 15

Balance Sheet Banking Insurance Compensation 15