Leadership Freak
APRIL 18, 2025
I felt rushed most of my life. I blame it on pressure to get stuff done. Procrastination feeds pressure. People-pleasing makes it worse. Fear of failure is a destructive taskmaster. Ive learned that life begins in unrushed moments. Speed is good. Hurry is bad. John Wooden said, Be quick, but dont hurry.
Help Scout Leadership
APRIL 18, 2025
A solid technical implementation is necessary for security, but tools alone do not make a good security program. Learn how we take a people-first approach to security to keep data safe at Help Scout.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Alison Green
APRIL 18, 2025
This post was written by Alison Green and published on Ask a Manager. Its the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, pleasedo not repost it here, as it may be in my queue to answer.
Kotter Inc.
APRIL 18, 2025
As uncertainty rises in the economic world, the political world, and nearly everywhere else, people running organizations are often tempted to calm the accompanying anxiety by being more directive. Usually this means placing more emphasis on more detailed planning, driven by the top of the house, to seemingly eliminate uncertainties. In fact, this is a bad strategy which increasingly undermines instead of supports great performance.
Speaker: Chandra McCormack, CPA, MBA, NACD.DC
Technical chops might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Join seasoned executive Chandra McCormack for a breakdown of how to lead with impact, connect with purpose, and cultivate a workplace culture that energizes rather than exhausts.
Leadership Freak
APRIL 17, 2025
Most people wait to be chosen. Taylor Swift chose a "choose yourself" approach. At 13, she walked into Nashville writing sessions and called a suggested lyric trite. The professional songwriter she challenged was almost four times her age. How can you choose yourself like Taylor Swift Did?
Help Scout Leadership
APRIL 17, 2025
Telling the Help Scout story is a big responsibility. Learn how (and why) we're working to amplify more employee voices in our content.
OrgDev Digest brings together the best content for management professionals from the widest variety of industry thought leaders.
Association Now Leadership
APRIL 18, 2025
A new survey finds that CEOs have less trust in boards effectiveness than the boards do. Good communication is essentialbut CEOs need to help. Are we back to the early days of Covid when it comes to governance? The rapid disruptions to the U.S. economy and industry regulations in 2025 have opened the question of whether associations need to be in crisis mode in response, and what role boards need to play.
Leadership Freak
APRIL 14, 2025
Just because successful people reach the peak it doesnt mean they know the best way up. Successful people blind us with want. We assume success means wisdom. We think money equals insight. We believe fame proves virtue. Lies one and all. Fools become influencers because we believe success equals universal competence.
Help Scout Leadership
APRIL 16, 2025
Learn how our support team uses their time away from the queue for professional development and get some inspiration for implementing a Learn Something program of your own.
Refresh
APRIL 17, 2025
Empathy, the ability to perceive and respond to the feelings of another person with compassion, is an important… The post Empathy as a Healthcare Leadership Skill first appeared on The Express Blog.
Speaker: Jeremy York
Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.
SME Strategy
APRIL 16, 2025
CEO Announcement: SME Strategy Absorbs Travel Fees, Reinforcing Partnership in Uncertain Times
Leadership Freak
APRIL 16, 2025
Beginnings dont always determine endings. Good intentions get lost by afternoon. I live by intention in the morning. By the afternoon Im doing the next pressing thing. I choose how to show up while Im in the shower. By 2 p.m., my best self is taking a nap. Begin by winning the morning.
Kotter Inc.
APRIL 14, 2025
Average CEO tenure is shortening, and the number of CEOs making unplanned departures has been rising. Faced with an escalating transition trend, boards are looking for answers on how best to understand and address it.
Refresh
APRIL 16, 2025
Even in the age of artificial intelligence, 68% of customers prefer speaking with a live customer service representative,… The post Phone Skills Are Key to Customer Service Success first appeared on The Express Blog.
Speaker: Carolyn Clark and Miriam Connaughton
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
SME Strategy
APRIL 15, 2025
Servant Leadership and Exit Strategies in 2025: Business Strategy with Cameron Bishop of Raincatcher
Nir Eyal
APRIL 14, 2025
Have you ever cringed while showering, suddenly remembering something embarrassing you said years ago? That memory still feels so fresh, so realbut what if I told you it might be entirely distorted? The post Stop Gaslighting Yourself: Why Your Memory Isn’t as Reliable as You Think appeared first on Nir and Far.
Harvard Business Review
APRIL 17, 2025
Three lessons for other digital platforms.
Refresh
APRIL 15, 2025
2025 marks the first time in history that seven generations are alive at the same time. Right in… The post Gen X Workers: Spotlight on the Sandwich Generation first appeared on The Express Blog.
Speaker: Kaitlin Ruby Carroll
Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha
Leadership Freak
APRIL 15, 2025
Goal setting drives progressbut it can also drive burnout, blind spots, and bad decisions. Before you chase the summit, ask: Are your goals worth the cost? Discover 3 goal setting traps leaders makeand how to avoid them with clarity, integrity, and sustainable motivation. Dont die on the mountain.
Kellogg Insight
APRIL 15, 2025
After the Biden administrations broader approach to regulating competition, expect more-targeted enforcement in the years ahead.
Harvard Business Review
APRIL 17, 2025
There are ways to speak up without risking your relationship or standing.
Refresh
APRIL 17, 2025
The sun is shining, the days are longer, and everyone seems to be in a more relaxed mood.… The post Why Summer Gives You a Job Search Edge first appeared on The Express Blog.
Speaker: Jeremy York
2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.
Michael McKinney
APRIL 17, 2025
I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. William Vanderbloemen on complaining: Complaining gives us a lot of positive reinforcement. It makes us think were smarter than the powers that be, and it helps us bond with a group. Ask anyone who is friends with their very first coworkers from decades ago.
Ed Batista
APRIL 13, 2025
Most of my clients are CEOs, and many of them are founders, and they're almost invariably high-agency people who enjoy taking on responsibility and prefer to be in charge. This is consistent with research by psychologist Jerry Burger which showed that differences in the need for control have a significant impact on behavior and attitudes, and that people who score high on this scale are more likely to become leaders: People with high desire for control were found to have a higher aspiration leve
Harvard Business Review
APRIL 16, 2025
Inefficiencies, delays, and corruption are common problems in the industry. Here’s how AI can help.
Refresh
APRIL 14, 2025
Starting your first job after college is a big step, but it doesnt have to define your entire… The post Make Your First Job After College Count first appeared on The Express Blog.
Speaker: Ann Meyers Piccirillo
From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.
Michael McKinney
APRIL 14, 2025
H ISTORICALLY, women have faced significant hurdles in employment negotiations. Heres what we know about these barriers, plus strategies leaders can use to improve fairness in the workplace. The Barriers that Women Face In 2006, Carnegie Mellon University professor Linda Babcock and her colleagues published research showing that women tend to initiate negotiations, particularly salary negotiations, significantly less often than men do.
Peter Winick
APRIL 17, 2025
Leveraging Expertise to Elevate Your Business in Any Market We explore how thought leadership can transform complex, overlooked industries into strategic advantages. It highlights the role of clear communication, credibility, and long-term positioning in standing outespecially in B2B environments. The conversation provides actionable insights on using thought leadership to attract clients, gain visibility, and drive sustainable growth.
Harvard Business Review
APRIL 14, 2025
Use the experience to clarify your focus, strengthen your resolve, and help you grow.
Chief Outsiders
APRIL 15, 2025
Strategic Moves to Weather Uncertainty with Confidence The U.S. consumer products industry is contending with a convergence of headwinds: elevated inflation, shifting consumer priorities, and a volatile macroeconomic environment. While the instinct in challenging times may be to pause or retreat, the companies that endure and evolve are those that lean in making strategic choices rooted in clarity, purpose, and value.
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
Expert insights. Personalized for you.
169 
Let's personalize your content