February, 2025

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How Do You Manage Support During Federal Holidays?

Help Scout Leadership

Staffing your customer support function during public holidays can be a frustrating and difficult part of people management. Mat explores some options for getting the job done. Read the full article

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can I use a wedding photo as my work avatar, I sneeze constantly, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. What is the normal amount of extra staffing a team should plan for? If even one team member calls in sick or goes on holiday or on a training course, the team is short-staffed. Is there a number which any sensible manager applies to a situation like this?

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17 Best Talent Acquisition Certification & Courses To Hone Your HR Skills

AIHR

The program covers: TA strategy and management, workforce planning, sprint recruiting, and recruitment analytics. As you gain more confidence in your functional skills, start building skills in related areas for example, talent management , employee experience , and HR metrics. 17 best talent acquisition certifications to consider 1.

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people complain I’m unenthusiastic at work events, fair scheduling when kids are involved, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. Our manager used to ask for our scheduling preferences each quarter and would try to make sure everyone was pretty equal (one closing, one opening per week per person, no weird shifts that make taking a lunch impossible). Its five answers to five questions.

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is it unreasonable for me to not plan my staff’s schedules around their dogs?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I supervise a small team of seasonal staff in a resort community. Most of my team lives a short drive or 10-minute walk down the road from our main office and compound.

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more questions from people whose jobs are under attack by the new administration

Alison Green

This post was written by Alison Green and published on Ask a Manager. While things are so chaotic and volatile, the more unflappable you can be the more you can simply roll with things like conflicting and constantly changing info, or being short-staffed, or how uncertain everything is the less seasick youll be through all of it.

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Who Does HR Report To? 5 Options [With Pros & Cons]

AIHR

Whether HR reports to the CEO, CFO, COO, general counsel, or the Board of Directors, each structure carries distinct implications for strategic alignment, decision-making, and workforce management. Or is it primarily operational, focusing on compliance and workforce management? Lets take a closer look at each HR reporting structure.