Harvard Business Review

MARCH 11, 2013

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. During the interviews I always ask the salespeople to describe the top challenges they were facing.

Sales 20

Sales Sales Telecommunications Staffing 20

Harvard Business Review

NOVEMBER 23, 2010

If any given news outlet ran a story, it had the same chance as each of its competitors of earning ad revenue from Google links. Your chance of a Google News link (and the associated revenue) would be the same as others who re-published your story. Thats the theory, but there are some issues with Googles plan.

Telecommunications 15

Telecommunications Revenue Insurance Education 15

Harvard Business Review

JANUARY 25, 2012

Armed with a deep understanding at the customer-level of where it makes money (not just generates revenue), a company can forge new relationships, change its price structure, and redirect its marketing campaigns. The technical challenges are legion. This last point is driven home over and over.

Telecommunications 16

Telecommunications Revenue Operations Energy 16

Harvard Business Review

NOVEMBER 23, 2010

As a result they developed and successfully pitched the idea of alliance partnerships to telecommunications firms. By training consultants to identify the subset of problems that your company may have overlooked, you create opportunity to revise the project scope and swiftly boost revenues, while lowering costs for clients.

Telecommunications 15

Telecommunications Software Revenue Education 15

Harvard Business Review

MAY 12, 2014

The problem, the court said, was that the FCC’s bans on blocking or discriminating against certain Internet traffic sounded like the kind of rules that would apply to a “telecommunications service,” yet the FCC has classified broadband internet as an “information service.” It’s been a great decade to be a telecommunications lawyer.

Telecommunications 11

Telecommunications Nonprofit Government Marketing 11

Harvard Business Review

MAY 8, 2012

Bharti is the largest telecommunications services provider in India. Bharti has enjoyed compounded annual growth in sales revenues of 120% and growth in net profits of 282% per year between 2003 and 2010. In a rapidly changing industry ecosystem, heavy investments in hard infrastructure can burden balance sheets and limit flexibility.

Balance Sheet 14

Balance Sheet Variable Costs Telecommunications Fixed Costs 14

Harvard Business Review

FEBRUARY 10, 2015

Telecommunications company Telefonica is currently developing a “ Data Locker ” scheme that allows users to see their own data, including the social networks of those they talk to and text with. In 2013 alone, this app drove $500 million in revenue for its partners.

Telecommunications 14

Telecommunications Government Risk Management Marketing 14

Harvard Business Review

MARCH 12, 2012

Poor countries will become R&D labs for breakthrough innovations in such diverse fields as housing, transportation, energy, health care, entertainment, telecommunications, financial services, clean water, and many others. For American corporations struggling to find growth, reverse innovation is not merely a "nice-to-have" boost to revenue.

Telecommunications 16

Telecommunications Marketing Transportation Scaling 16

Harvard Business Review

SEPTEMBER 21, 2018

aerospace & defense, industrial conglomerates, textiles); IT & Telecommunications (e.g., internet software & services, semiconductors, wireless telecommunication services); and Materials (e.g., Breakdowns on company size were based on annual revenue quartiles.

Telecommunications 14

Telecommunications Real Estate Compliance Energy 14

Harvard Business Review

JANUARY 26, 2017

Consider a large home energy provider in a mature, commoditized market where deregulation is driving down revenue and profit. This is often difficult because multiple stakeholders across functions must invest in a new approach while still meeting their own obligations to keep the current business running.

Sales 14

Sales Sales Compensation Telecommunications 14

Harvard Business Review

NOVEMBER 24, 2010

Cross-functionalizing the marketing mix to drive incremental revenue generation opportunities" isnt reflection (and heaven knows few breakthroughs ever lie down that path ). He also founded Bubblegeneration, an agenda-setting advisory boutique that shaped strategies across media and consumer industries.

Telecommunications 17

Telecommunications Media Marketing Insurance 17

Harvard Business Review

DECEMBER 23, 2016

A telecommunications revolution, towards fourth generation (4G) mobile services, will transform the consumer landscape over the next 5-10 years. Digital rights and viewing habits are much easier to manage on mobile networks and revenues are likely to start expanding as more people view their entertainment on mobile devices.

Banking 14

Banking B2C eCommerce Telecommunications 14

Harvard Business Review

JANUARY 3, 2017

telecommunications carriers now compete fiercely on price as they try to win new customers. As a result, the company achieved its desired “price image” as a value retailer, developed a more strategic approach to pricing, and increased revenues by roughly 1%. and Europe.

Telecommunications 15

Telecommunications Sales Sales Revenue 15

Harvard Business Review

NOVEMBER 22, 2016

telecommunications industry found that up to 60% of customers split their services across multiple providers for mobile phone, landline, TV, and internet services. For one telecom provider, convincing just 10% of those customers to switch one service from a competitor was worth up to $480 million in incremental annual revenue.

Balance Sheet 12

Balance Sheet Insurance Telecommunications Banking 12

Harvard Business Review

OCTOBER 30, 2014

McKinsey research shows that companies with advanced marketing and sales capabilities tend to grow their revenue two to three times more than the average company within their sector. They set, and met, revenue targets that were 10 percent higher than in previous years.

Sales 15

Sales Sales Marketing B2C 15

Harvard Business Review

NOVEMBER 1, 2012

Then rapid improvement in cell phone technology combined with sharp reductions in cost opened up massive new markets that existing terrestrial business telecommunications companies had missed. First, we increased our R&D budget from 9% to almost 12% of revenue. HBR's 90th Anniversary: Why Management Matters.

Telecommunications 10

Telecommunications Revenue Engineering Marketing 10

Harvard Business Review

OCTOBER 10, 2014

Parachuted in to salvage a beleaguered organization, he pushed the company toward a new way of thinking, ultimately growing IBM’s value and revenues by more than 40 percent. billion, and its revenues increased from $6.4 Lou Gerstner’s arrival at IBM in 1993 is a classic example of leadership through a liminal period.

Revenue 10

Revenue Telecommunications Education Organizational Change 10

Harvard Business Review

MARCH 11, 2013

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. During the interviews I always ask the salespeople to describe the top challenges they were facing.

Sales 13

Sales Sales Telecommunications Staffing 13

Harvard Business Review

MAY 21, 2014

So the question is really whether the current, mostly hands-off regulatory regime for broadband has led to faster growth and more investment than if Powell, as chairman of the FCC, hadn’t decided in 2002 to classify cable broadband as a lightly regulated “information service” instead of a common-carrier “telecommunications service.”

Telecommunications 9

Telecommunications Rollout Transportation Banking 9

Harvard Business Review

JULY 28, 2016

For example, from telecommunication companies to fintech entrepreneurs, African banking fees and commissions are under tremendous presure. To mitigate the lost revenue, banks are redoubling efforts in retail and corporate banking. Elevate digital banking.

Banking 12

Banking Telecommunications Accounts Revenue 12

Harvard Business Review

JULY 12, 2013

TELUS, a national telecommunications company in Canada, with $11 billion of annual revenue and more than 40,000 employees worldwide (and where I am head of learning and collaboration), has worked incredibly hard over the past five years to raise employee engagement from 53% to 80%.

Telecommunications 12

Telecommunications Insurance Leadership Development Accounts 12

Harvard Business Review

MARCH 16, 2016

In addition to lifting some travel restrictions, American financial institutions can establish accounts with their Cuban counterparts and telecommunication firms can export to and install equipment on the island. That said, the Obama administration has made a few changes. Let’s look at the two largest of those distortions.

Government 12

Government Telecommunications Travel Sales 12

Harvard Business Review

MARCH 26, 2015

The ability to offer financing gave the technology vendor a point of differentiation that helped it beat its revenue projection for the year. The CMO of a telecommunications company, for instance, found the biggest spike in churn came when customers moved. Gauge and influence a customer’s “next best action.”

Risk Management 14

Risk Management Cash Flow Marketing Telecommunications 14

Harvard Business Review

SEPTEMBER 15, 2016

companies as much as $35 billion in lost revenue this year alone. The technology sector — software, hardware, telecommunications and related services — is a commercial powerhouse. Recent disclosure of digital spying abroad is expected to cost U.S. Encryption for Economic Growth.

Government 12

Government Telecommunications Software Compliance 12

Harvard Business Review

APRIL 12, 2013

According to Selling Power magazine, the largest companies in America selling products such as computer and office equipment, consumable goods, insurance, telecommunications, and financial services, each employ tens of thousands of salespeople. By our estimates, the amount invested in U.S. sales forces exceeds $800 billion a year.

Sales 9

Sales Sales Telecommunications Advertising 9

Harvard Business Review

JANUARY 18, 2013

Disruption has been swirling around the telecommunications industry for years. Those and other related moves suggest that these disruptive solutions draw ever closer to the mainstream. Over-the-top communications mechanisms.

Telecommunications 8

Telecommunications Revenue Marketing Scaling 8

Harvard Business Review

APRIL 6, 2016

This is the virtual network operator (VNO) model used by the telecommunications sector. The integrated carrier gets incremental revenues from its excess capacity. In this model, an operator company does not invest in proprietary physical assets, instead renting capacity from an integrated owner-operator company.

Assets 12

Assets Operations Insurance Telecommunications 12

Harvard Business Review

MARCH 6, 2018

That is the paralysis we are seeing in telecommunications, in e-commerce, and across the broad ICT sector. We are learning that having more customers, which the internet provides, does not necessarily translate to more revenue, since getting those extra customers typically means offering things for free or discounting them.

Banking 8

Banking Telecommunications Revenue Operations 8

Harvard Business Review

AUGUST 9, 2013

billion in revenues. Yet, the trend is not free from potential downsides as the case of a large multinational telecommunications company illustrates. By 2004, RIM had acquired 1 million subscribers and only three years later surpassed the 10 million mark. In 2007, RIM celebrated its 12 millionth subscriber and generated $1.67

Benefits 9

Benefits Telecommunications Software Scaling 9

Peter Winick

JULY 1, 2024

To keep the work fresh and vital, Karen collaborates with a diverse team, including a young neuroscientist and a seasoned chief revenue officer. Everything from a karate and aerobics studio to, telecommunications in it with. And within that telecommunications company called TCI, we had 1,100% growth over three years.

Telecommunications 271

Telecommunications Energy Diversity Scaling 271

Harvard Business Review

JULY 2, 2018

DJI generates 30% of its revenues from China, the US, and Europe, respectively, and 10% from South America. According to a Siemens report , the annual number of working hours of engineers at Huawei , the largest Chinese telecommunication equipment company, stands at 2750, twice as long as those of their Western counterparts.

Engineering 8

Engineering Telecommunications Marketing Sales 8

Harvard Business Review

JUNE 13, 2017

Take Susan, the CEO of a small telecommunications firm. For example, if you did not meet your revenue goals, what about this is troublesome? She was enrolled in my MBA course when she received some bad news. A major contract, one that her firm had spent months preparing for, had gone to a competitor. Is it that your bonus will suffer?

Telecommunications 8

Telecommunications Engineering Revenue Software 8

Harvard Business Review

NOVEMBER 25, 2015

We saw this play out in retail, banking, telecommunications, and the fast food industry as well. And in one retail organization we worked with, we found that the difference between a low-ToMo and high-ToMo sales associate was 30% in revenues. And the impact isn’t limited to customer satisfaction.

Banking 15

Banking Sales Sales Performance Review 15

Harvard Business Review

JUNE 12, 2017

CenturyLink is one of the largest telecommunications providers in the United States, serving both small and large businesses nationwide. According to Nickel, that has produced $2 million in incremental revenue in just 90 days.

Sales 8

Sales Sales Marketing Telecommunications 8

Harvard Business Review

JULY 11, 2018

For instance, companies that generate revenue from targeted advertising over internet platforms — such as Facebook, Twitter, and Google — must, as the law is currently written, allow California residents to delete their data or bring it with them to alternative service providers.

Advertising 8

Advertising Compliance Revenue Sales 8

AIHR

APRIL 21, 2022

Paul is the Group CHRO at MTN, a large company in the telecommunications and digital services space launched in 1994 in South Africa. Dena is the Chief People Officer at Drift, the world’s number 1 revenue acceleration platform, founded in 2015 in Boston. Paul Norman.

Recruitment 98

Recruitment Scaling Operations Human Resources 98

Harvard Business Review

JULY 17, 2015

Multi-billion dollar media companies, broadcasters, and cable oligopolies are having to compete for both eyeballs and revenues with a plethora of multinational technology and telecommunications giants who know more about viewer behavior. Video is no longer the cornerstone of revenue for cable operators.

Telecommunications 15

Telecommunications Advertising Revenue Media 15