article thumbnail

Research: How Ratings Systems Shape User Behavior in the Gig Economy

Harvard Business Review

Averaged rating systems, used by platforms such as Uber, Lyft, and DoorDash, present an overall score that aggregates all individual ratings. Over a series of nine experiments, researchers found that the way low ratings are communicated shapes user experience and behavior in a number of ways.

article thumbnail

Understanding the ADDIE Model: All You Need to Know

AIHR

ADDIE training model provides a streamlined, structured framework that helps you create an effective learning product, whether that’s delivered through an online or offline training program, a coaching session, a presentation, or an information booklet. What is the protocol if users experience technical difficulties during the training?

Sales 105
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

What Is Mobile Recruiting? 5 Top Strategies for 2024

AIHR

billion by 2028 , making the need for an optimized mobile recruiting experience ever-present. Incorporating mobile recruitment strategies leads to improved candidate experiences, more efficient processes, and higher-quality hires. The number of smartphone subscriptions worldwide reached almost 6.4

article thumbnail

28 ways to grow supply in a marketplace — by Lenny Rachitsky, ex-Airbnb

Andrew Chen

This includes call-outs in the top level nav, in the footer of every screen, and sprinkled throughout the user experience. Tips : If most of your supply growth is coming from word-of-mouth, and especially if your users have large social graphs, then a referrals program is going to be huge for you. after a great experience).

article thumbnail

The Modern IT Leader

Chief Executive

The challenge for Steelcase and especially for Miller is how to provide this exceptional workspace flexibility with a user experience that is visually appealing, organized, navigable and enjoyable, from the second they click on the site through the order fulfillment. Steve Miller, CTO, Steelcase.

article thumbnail

Exit Interview Template & Form For Conducting Productive Exit Interviews [Free Download]

AIHR

Dive deeper into the issues presented to implement improvements in the company’s teams, services, and organizational culture. Once you can see recurring themes, you will be in a stronger position to present the company to job seekers. Be strategic. Questions about the job Did the job live up to your expectations?

article thumbnail

Employee Experience Design: All HR Needs to Know

AIHR

The second comes from the software and product design fields which tried to improve the user experience of technology by designing products with the “end-user in mind.” I believe my experience at the organization has been a positive career experience.