A Simple Way to Involve Frontline Clinicians in Managing Costs
Harvard Business Review
OCTOBER 11, 2017
Point-of-care teams use a “box score” (see the example below) that brings together a parsimonious set of three categories of measures onto a single page: Five or six performance measures (quality metrics such as length of stay or readmission rates) show unit-level performance against organization-level strategic goals.
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