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Benchmarks 2023: How We’re Doing

Chief Executive

We asked them to share key KPI data, really nitty-gritty stuff like pricing changes, staffing costs and turnover data, how many days receivables/payables are taking, changes in R&D budgets and more, and then we analyzed it all and sliced it up in every way you can think of, by size, by industry, and so on.

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23 Employee Performance Metrics To Track

AIHR

Customers rate their satisfaction with the service or support that an employee provides, often on a scale (e.g., Work quantity metrics As quantity is often easier to measure than quality, there are multiple ways to measure this employee KPI. 1 to 5 or 1 to 10). The metrics used to judge quantity will vary between industries.

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