Harvard Business Review

NOVEMBER 23, 2016

In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. To dig into the details, I engaged in a hospital tradition and began rounding.

Onboarding 16

Onboarding Hospitality Administration Staffing 16

Harvard Business Review

DECEMBER 2, 2015

Staffed with dedicated professionals armed with the requisite skills, experience, and credibility, a central group can accelerate the realization of value improvements — better outcomes, more efficient processes, lower costs, and aligned payment models — across the organization.

Manager 15

Manager Hospitality Insurance Operations 15

Harvard Business Review

SEPTEMBER 24, 2012

Here's why: the innovation revolution spurred by venture capitalists decades ago has created the conditions in which scale allows big companies to shift from shackling innovation to unleashing it. On the basis of this early success, the company plans to scale up the program across India and then in other emerging markets.

Hospitality 12

Hospitality Scaling Staffing Nonprofit 12

Harvard Business Review

APRIL 14, 2017

” On a larger scale, a Bank of America spokesperson shared in recent emails how the bank offers a full range of financial counseling services with a focus on child-related expenses that are both continuous and overwhelming to parents. Sometimes, work travel produces the need for more or different coverage.

Banking 16

Banking Travel Education Accounts 16

Harvard Business Review

SEPTEMBER 21, 2015

The Power of Scale. Adopting electronic medical records on a large scale has the potential to generate a wealth of meaningful data on patient-reported outcomes. To get a sense of the power of patient-reported outcomes data that’s collected on a large scale, consider the Spine Patient Outcomes Research Trial ( SPORT ).

Insurance 15

Insurance Scaling Staffing Accounts 15

Harvard Business Review

MARCH 8, 2018

To this end, they will need to move from pilot programs to large-scale efforts routinely offered across the care spectrum. These data will be critical for scaling: it can be difficult to convince clinicians to see patients virtually, or to offer their patients digital health tools, without compelling evidence of real benefit.

Staffing 9

Staffing A/B Testing Rollout Hospitality 9

Harvard Business Review

OCTOBER 5, 2018

Now, as we begin to scale our care-delivery model to multiple new geographies, we’d like to share what more we’ve learned from our experiences in the two initial markets — lessons we think are applicable to other populations as well. We described our early progress in this 2015 HBR article.

Hospitality 8

Hospitality Staffing Scaling Metrics 8

Harvard Business Review

NOVEMBER 6, 2018

Examples of the work products of these data scientists are: recommendation systems which recommend what shirt a customer might like or what medicine a physician should consider prescribing based on a designed optimization function, such as optimizing for customer clicks or for minimizing readmission rates to the hospital.

Engineering 15

Engineering Workflows User Experience Software 15

Harvard Business Review

AUGUST 29, 2013

Robert Sutton, a professor of management science and engineering at Stanford University and the author of Good Boss, Bad Boss and coauthor with Huggy Rao of the forthcoming Scaling Up Excellence , agrees. Consider staffing him to your toughest project, or asking him to serve as your right-hand person on an important initiative.

Manager 15

Manager Staffing Scaling Hospitality 15

Harvard Business Review

OCTOBER 11, 2017

The approach was pilot tested in two successive stages over a one-year period at Raigmore Hospital, the largest hospital in the Highlands region of Scotland. After an initial period, local coaching and facilitation capabilities were developed at Raigmore Hospital to facilitate the spread and scale-up of the approach system-wide.

Manager 9

Manager Hospitality Variable Costs Implementation 9

Harvard Business Review

NOVEMBER 6, 2017

” We took this feedback to heart and shifted our staffing model from one that depended on part-time clinicians and staff, who might see patients only in “snapshots,” to a model based on full-time, dedicated clinicians and staff committed to knowing all the clinic’s patients.

Workflows 9

Workflows Hospitality Staffing Implementation 9

Vantage Circle

JANUARY 9, 2024

Its modular architecture allows organizations to tailor their solution and scale up or down as needed. It can scale up or down as your business grows, providing a future-proof solution. Its cloud-based platform enables rapid onboarding and seamless team scaling, perfect for fast-growing startups or dynamic businesses.

Software 64

Software Compliance Onboarding Administration 64

Harvard Business Review

DECEMBER 9, 2015

It is a widely held belief among health care leaders that comparing their hospitals and clinics to peers is very important. A better way to focus on the right results for patients is to set targets of zero and 100% — by which I mean zero hospital-acquired infections after surgery or 100% of patients getting the right care.

Workflows 15

Workflows Hospitality Benchmarking Operations 15

Harvard Business Review

MAY 31, 2018

To improve the delivery of healthcare, the government is working with private sector group Apollo Hospitals on telemedicine services to reach low-income and remote rural communities. Apollo Hospitals focuses on medical service delivery through a geographically diverse network of CSCs.

Government 16

Government Nonprofit Hospitality Operations 16

Harvard Business Review

JUNE 16, 2015

Real estate or hospitality companies with major coastal assets may want a Sea Level Rise Officer. Given the scale of the challenges we face, the typical staffing and resources provided to the sustainability executives in particular are woefully inadequate. A connected world is a transparent world.

Real Estate 15

Real Estate Operations Assets Energy 15

Harvard Business Review

NOVEMBER 21, 2017

A few years ago Brad Neuenhaus was invited to join a company that was being incubated out of a large teaching hospital in Boston. “There were a lot of operational changes taking place in order to scale the business,” he says. Case Study #1: Talk to outside sources and observe culture firsthand. ” he explains.

Staffing 9

Staffing Sales Sales Hospitality 9

AIHR

NOVEMBER 12, 2024

As the job market evolves, companies are experimenting with various employment types to build more flexible staffing models. It also allows you to align staffing with business objectives, reduce long-term commitment risks, and identify talent for future permanent positions. One reason for this is the cost of slow hiring.

Insurance 98

Insurance Staffing Compensation Benefits 98

Vantage Circle

DECEMBER 18, 2024

Widely used in appointment-driven industries like healthcare, retail, hospitality, fitness, and home services (e.g., Whether you’re expanding teams or adding new locations, choose a tool that offers flexibility in scaling up or adapting to changes in your organization.

Software 105

Software Compliance Workflows Small Business 105

AIHR

JANUARY 22, 2025

IT is redefining traditional business models, creating innovative companies with the ability to scale their services to a worldwide audience in only a few years. Lets say the X-ray department in health services spans three hospitals in a city, all run by the same organization. These events are usually symptoms of a deeper problem.

Organizational Development 98

Organizational Development Hospitality Human Resources Implementation 98

AIHR

DECEMBER 18, 2024

By consolidating functions and leveraging technology, organizations can achieve cost savings through economies of scale. Implement feedback loops to refine practices before scaling them across other segments. The system, launched in 2009, relies on a centralized call center staffed with experienced HR and benefits consultants.

Implementation 52

Implementation Compliance Operations Recruitment 52