Remove Hospitality Remove Process Improvement Remove ROI
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How Brigham & Women’s Funds Health Care Innovation

Harvard Business Review

4) What is the potential financial impact (how much money would it save and for whom, including a rough ROI calculation)? By requiring contributors to calculate the expected ROI of their proposals we encouraged a new cost-focused mindset while also identifying proposals that were most likely to be sustainable.

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Keeping Human Stories at the Center of Health Care

Harvard Business Review

Let’s develop an up-front “technology ROI” that measures workflow impact, inefficiency, hassle and impact on physician and nurse well-being. Measuring staff well-being and clinician resilience before and after a new technology or process improvement is deployed is essential to eradicating burnout.