Harvard Business Review

DECEMBER 10, 2015

In today’s health care landscape, consultants often advise independent hospitals to merge with a larger health system. Our institution — Silver Cross Hospital in New Lenox, Illinois — is taking a different approach: pursuing partnerships. Many of them want to share responsibility in how the hospital is managed.

Hospitality 13

Hospitality Staffing Metrics Operations 13

Harvard Business Review

MAY 7, 2018

Johnson General Hospital, a county-funded, safety net institution in economically disadvantaged northeast Houston, is the sole hospital to provide inpatient, obstetric, and emergency care for nearly 25% of the city’s land area. Johnson General Hospital worked hard to care for all of its patients. bubaone/Getty Images.

Hospitality 14

Hospitality Staffing Operations Implementation 14

Harvard Business Review

NOVEMBER 29, 2018

At Salt Lake City-based Intermountain Healthcare , ensuring the alignment of all these things to provide extraordinary care requires a constant regimented focus across our 23 hospitals, 170 clinics, and 850,000-member health insurance plan. To achieve that, we have implemented a model of daily huddles on an extensive scale.

Hospitality 15

Hospitality Metrics Staffing Operations 15

Harvard Business Review

OCTOBER 21, 2015

In all of the loud and necessary debates over how to reform health care in the United States before it bankrupts the country, there is one element that has been continually overlooked: the management systems employed by hospitals. The chief operating officer (COO) meets with direct reports during the week on the floor.

Hospitality 15

Hospitality Manager Metrics Staffing 15

Walk Me

AUGUST 16, 2022

But as the manager of a healthcare department or an entire hospital, how can you manage these changes? One of these reasons is that despite private healthcare funding much of the care, US healthcare organizations such as hospitals and clinics are considered part of the public sector. Staffing issues and other resource concerns.

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Change Management Manager Implementation Hospitality 52

Harvard Business Review

NOVEMBER 15, 2018

hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. Cost reduction requires an honest and thorough reassessment of everything the health system does and ultimately, a change in the organization’s operating culture. PM Images/Getty Images.

Hospitality 14

Hospitality Manager Nonprofit Staffing 14

Harvard Business Review

NOVEMBER 8, 2018

Physician discontent over deteriorating working conditions and growing risks to patient care has risen to alarming levels in European hospitals. The findings are based on input from 1,156 physicians across nine specialties and 154 hospital procurement administrators in Germany, France, the UK, and Italy.

Hospitality 14

Hospitality Staffing Administration Operations 14

Harvard Business Review

OCTOBER 19, 2017

Airlines are arguably more operationally complex, asset-intensive, and regulated than hospitals, yet the best performers are doing a better job by far than most hospitals at keeping costs low and make a decent profit while delivering what their customers expect. These examples are relevant to health care for two reasons.

Hospitality 8

Hospitality Transportation Assets Operations 8

Harvard Business Review

MAY 30, 2017

health care system, a new wave of analytics and technology could help dramatically cut costly and unnecessary hospitalizations while improving outcomes for patients. This will give care providers the chance to intervene much earlier and head off hospitalizations. Based on a study of a year’s worth of hospital admissions, the U.S.

Hospitality 16

Hospitality Staffing Transportation Operations 16

Harvard Business Review

FEBRUARY 8, 2012

To deliver more value, the human resources function needs to spend more time accelerating operational improvement and less time on its traditional administrative and compliance activities. Bring people into HR with extensive operational improvement experience. In HR, we need to focus on what is important.".

Process Improvement 16

Process Improvement Administration Organizational Development Hospitality 16

Harvard Business Review

OCTOBER 5, 2017

Since the beginning of 2016, the financial performance of hospitals and health systems in the United States has significantly worsened. The root cause is twofold: a mismatch between organizations’ strategies and actual market demand, and a lack of operational discipline.

Hospitality 8

Hospitality Insurance Cash Flow Operations 8

Chief Executive

MAY 24, 2022

Headquartered in Oxford, Mississippi, NICHOLAS AIR blends elements of Southern hospitality with pure business acumen to create a program designed for what Correnti calls “the most refined set of private flyers.” How actively engaged are you in the day-to-day operations of NICHOLAS AIR? . This was no accident.

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Media Real Estate Hospitality Travel 40

Harvard Business Review

NOVEMBER 23, 2016

In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. The feedback could be tough at times.

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Onboarding Hospitality Administration Staffing 15

Harvard Business Review

DECEMBER 21, 2012

In a similar way, some companies have implemented "daily huddles" and "rounding" as ways to bring everyone together face-to-face to review operations, share information, and solve problems. Consider McLeod Health , a community hospital in Florence, South Carolina, with 400 physicians, 1,400 nurses, 4,700 employees, and 616 beds.

Hospitality 16

Hospitality Energy Administration Staffing 16

Harvard Business Review

SEPTEMBER 12, 2017

As regional medical director of emergency medicine for the Houston Methodist Hospital System, one of us (Neil) has been on the front lines of the medical response. Communities rely on a wide array of medical facilities to stay healthy, including smaller hospitals, physician offices, dialysis centers, nursing homes, and pharmacies.

Hospitality 15

Hospitality Staffing Manager Transportation 15

Harvard Business Review

OCTOBER 19, 2015

Under the proposed rules, hospitals would be financially accountable for not only the cost of the surgery and subsequent hospital stay but also the payments to the physician performing the surgery and all subsequent medical costs in the 90 days after discharge. Data on Outcomes and Costs. knee and hip osteoarthritis).

Hospitality 13

Hospitality Operations Metrics Staffing 13

Harvard Business Review

DECEMBER 2, 2015

It makes much more economic and operational sense to create and leverage a central cadre of professionals than to ask each clinical unit, on its own, to acquire such expertise. A collaboration of the editors of Harvard Business Review and NEJM Group, exploring how pioneering providers are making change happen.

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Manager Hospitality Insurance Operations 15

Harvard Business Review

FEBRUARY 6, 2015

As part of this process, we formally surveyed more than 150 executives; the sample represented a broad cross-section of health care, with respondents serving in leadership roles at organizations as diverse as physician practices, hospitalist staffing agencies and large health systems.

Manager 14

Manager Staffing Hospitality Operations 14

Harvard Business Review

JULY 19, 2018

This simple idea — that one should match the skill level of the individual to the skill requirements of a task — has influenced how many businesses operate. The Indian exemplar hospitals we studied have taken task-shifting to new heights by creating entirely new categories of low-cost health-care workers. health care.

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Hospitality Transportation Staffing Travel 14

Harvard Business Review

NOVEMBER 30, 2016

This type of teamwork is also critical in making the customized, time-sensitive care decisions required in busy emergency departments staffed around the clock by over-stretched clinicians. Although the scaffolds lacked stable membership, they triggered significant changes in teaming networks and behaviors and improved operational performance.

Hospitality 13

Hospitality Staffing Implementation Operations 13

Harvard Business Review

OCTOBER 17, 2013

The “Berwick Report” reflects on serious problems at the Mid Staffordshire NHS Foundation Trust that arose over several years, and the abysmal care received by patients at the trust’s Stafford Hospital in Stafford, England, during that time. I still see examples of what happened at Mid Staffs in even the best of hospitals.

Hospitality 13

Hospitality Staffing Operations Banking 13

Harvard Business Review

NOVEMBER 2, 2015

At such moments, smooth operations and efficient processes are no substitute for an engaged, motivated employee with the instinct to do the right thing. Yet luxury hospitality and retail businesses, like many other companies, can struggle to motivate employees. This is often a particular challenge with hourly-wage workers.

Hospitality 15

Hospitality Staffing Travel Employee Engagement 15

Harvard Business Review

OCTOBER 6, 2014

The restaurant chain, Olive Garden, uses predictive analytics to guide its food buying and retail staffing plans. Consider, for example, the work that Apple is doing with Epic (an electronic health record provider for hospitals and large medical groups). Fire TV, Amazon Prime) and to stock its warehouses.

Deliverables 15

Deliverables Staffing Marketing Strategic Planning 15

Harvard Business Review

JUNE 14, 2017

The bulk of HCIT investment supports startups that sell data — clinical or operational information that is otherwise difficult for clients to obtain or to organize. It requires significant changes in business models, staffing and management approach. How the most innovative providers are creating value.

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Staffing Workflows Hospitality Insurance 14

Harvard Business Review

NOVEMBER 6, 2018

Examples of the work products of these data scientists are: recommendation systems which recommend what shirt a customer might like or what medicine a physician should consider prescribing based on a designed optimization function, such as optimizing for customer clicks or for minimizing readmission rates to the hospital.

Engineering 15

Engineering Workflows User Experience Software 15

Harvard Business Review

JULY 24, 2017

We hired roughly 1,000 new employees in approximately 15 months to build our operations, human resources, compliance, and technology teams. (We We sat down with small groups of employees across functions and talked about everything — including leadership, operations, compensation, benefits, and staffing.

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Manager Diversity Change Management Organizational Change 15

Harvard Business Review

SEPTEMBER 26, 2013

Patients deemed sick enough to be admitted to the hospital spent hours in the emergency department “boarding,” or awaiting transfer to an inpatient bed that was already occupied, further burdening already insufficient resources. Health Operations Organizational culture' We were also overcrowded. The Downside of Health Care Job Growth.

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Hospitality Operations Staffing Administration 9

Harvard Business Review

OCTOBER 5, 2018

Consequently, we knew that in order to serve the Medicaid population well, we needed to create convenient and completely free access to comprehensive care, staffed by clinicians who empathized deeply with our patients’ needs and who had the resources to address fundamental barriers to health.

Hospitality 8

Hospitality Staffing Scaling Metrics 8

Harvard Business Review

MARCH 8, 2018

In another randomized study conducted by Brigham Health and Massachusetts General Hospital we are looking at whether virtual health coaching and communicating with patients by text can improve blood pressure across a large population. The challenge is huge. Indeed, among its clearest benefits is patient convenience.

Staffing 8

Staffing A/B Testing Rollout Hospitality 8

Harvard Business Review

SEPTEMBER 24, 2012

In late 2010 I visited The Mission Hospital (TMH) in Durgapur, a modest town by Indian standards (population about 1 million), nestled in India's northeast corner, near Bangladesh. And, of course, it would have to learn how to operate in India, a notoriously complex market. Healthy Heart's first implant occurred in September 2010.

Hospitality 9

Hospitality Scaling Staffing Nonprofit 9

Harvard Business Review

OCTOBER 9, 2018

Providing hospital inpatient treatment for them is challenging. For example, the increasingly prominent hospitalist model depends on hospital-based physicians with expertise in hospital care for admitted patients. But these physicians have little to no prior experience with the patients they treat.

Hospitality 8

Hospitality Manager Staffing Travel 8

Harvard Business Review

OCTOBER 11, 2017

The approach was pilot tested in two successive stages over a one-year period at Raigmore Hospital, the largest hospital in the Highlands region of Scotland. After an initial period, local coaching and facilitation capabilities were developed at Raigmore Hospital to facilitate the spread and scale-up of the approach system-wide.

Manager 8

Manager Hospitality Variable Costs Implementation 8

Harvard Business Review

NOVEMBER 6, 2017

” We took this feedback to heart and shifted our staffing model from one that depended on part-time clinicians and staff, who might see patients only in “snapshots,” to a model based on full-time, dedicated clinicians and staff committed to knowing all the clinic’s patients.

Workflows 9

Workflows Hospitality Staffing Implementation 9

Harvard Business Review

OCTOBER 16, 2017

Because those accounting codes were inconsistently used from one location to the next, there was no way to easily compare performance across the global network of 33 Army medical centers, community hospitals, and clinics. Insight Center. Transforming Health Care. Sponsored by Medtronic. How leading providers are delivering value for patients.

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Staffing Administration Hospitality Accounts 8

Harvard Business Review

SEPTEMBER 17, 2018

Consider that in India in 2016, nearly seven in 10 citizens reported paying a bribe to access basic public services such as public schools, public clinics or hospitals, access to official documents, and utilities, according to Transparency International. and $2 trillion globally.

Compliance 8

Compliance Implementation Operations Staffing 8

Harvard Business Review

OCTOBER 6, 2014

The restaurant chain, Olive Garden, uses predictive analytics to guide its food buying and retail staffing plans. Consider, for example, the work that Apple is doing with Epic (an electronic health record provider for hospitals and large medical groups). Fire TV, Amazon Prime) and to stock its warehouses.

Deliverables 8

Deliverables Staffing Marketing Strategic Planning 8

AIHR

MARCH 13, 2024

HR can design and implement vacation request forms that are fair, transparent, and support employees taking their vacation days — proven to increase productivity, employee engagement and the operational effectiveness of businesses. The post Your All-in-One Guide to Vacation Request Forms [+ Free Template] appeared first on AIHR.

Compliance 105

Compliance Staffing Human Resources Workflows 105