How to Leverage AI in EX & HR Service Delivery

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Learn how leading companies leverage AI to transform the employee experience, at scale. We'll debunk myths and showcase practical tools to help you confidently integrate AI into your EX strategy. Learn to personalize experiences, automate tasks, and streamline processes for a holistic approach. Leave energized and ready to champion AI as the key to a thriving workforce.

Discover the impact of exceptional employee experience delivery and how technology transforms it. Learn how great delivery brings your EX investments to life, engaging users in meaningful ways.
Gain insights into AI's impact on employee experience. Understand AI’s challenges, risks, and opportunities, while discovering practical uses for delivering exceptional employee experiences.
Understand the interplay between technology and human-centered experiences. Learn how technology can deepen connections in distributed work environments and how AI can enrich human experiences when used ethically.

📅 October 16, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT

This program has been approved for 1 (HR (General)) recertification credit hour toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through the HR Certification Institute®. The use of this official seal confirms that this Activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.

This publication is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. This program is valid for 1 PDC for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

Please note that in order to receive the Activity IDs for HRCI and SHRM, you must be present during the live webinar for at least 50 minutes. Activity IDs cannot be provided to those who view the webinar recording.

Brought to you by:

Miriam Connaughton and Donald Knight

Miriam Connaughton

Miriam operates at the intersection of human and digital experience in the workplace. For three decades she has worked with organizations to develop people strategies to solve complex challenges, to shape their employee experience, and figure out how to adapt to the ever-changing world of work. With three decades of consulting experience, Miriam has worked across a range of industries, and with start-ups to Fortune 100 organizations.

Donald Knight

Donald Knight is the Group SVP, People & Culture at Warner Brothers Discovery, known for his transformative leadership and people-first philosophy. He excels in creating a culture where employees thrive and has a proven track record of formulating scalable global strategies that support international expansion.

Before Warner Brothers Discovery, Donald made a significant impact at Greenhouse as Chief People Officer and held key roles at Edelman, Equifax, Southern Company Gas, and the Defense Commissary Agency. He holds a bachelor's degree from Virginia Commonwealth University and a master's from the University of Richmond, with further executive education from Cornell University.

A Virginia native now residing in Greater Atlanta, Donald is also dedicated to community and industry progress through active board memberships and philanthropic efforts.

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