Remove Energy Remove Manager Remove Metrics
article thumbnail

13 ESG Metrics HR Leaders Should Use To Track Performance

AIHR

A growing number of companies are prioritizing purpose, linking profit to environmental, social, and governance (ESG) metrics that attract conscious investors, customers, and employees. Contents What are ESG metrics? When it comes to HR and ESG , numerous ESG-related responsibilities fall under the purview of Human Resources.

Metrics 98
article thumbnail

The Taming of the Queue: 14 Support Queue Management Tips

Help Scout Leadership

Understanding and managing the power of the queue is critical to a sustainable customer service organization. Why “manage the support queue” at all? That certainly would appear fair and effective, but a well-managed queue can do more than that for you and your team. 14 ways to manage your support queue. Adapt and improve.

Workflows 299
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

12 Organizational Health Metrics HR Should Know

AIHR

What are some organizational health metrics HR should know and keep track of? 12 organizational health metrics to measure. Given the gray area around organizational health and the need for more consensus about what it means within an organization, business leaders often fail to set targets and track metrics to measure and improve it.

Metrics 144
article thumbnail

9 Employee Wellbeing Metrics to Track Right Now

AIHR

Let’s have a look at all you need to know about employee wellbeing metrics. Contents What are employee wellbeing metrics? Useful employee wellbeing metrics. What are employee wellbeing metrics? Financial wellbeing: Managing money well. Physical wellbeing: You have enough energy.

Metrics 144
article thumbnail

Digital HR

AIHR

According to Dave Ulrich , the digital HR journey of a company is characterized by four phases: HR efficiency: In this stage, organizations invest in technology platforms that efficiently manage HR processes. Better data management Digitalizing HR processes reduces the risk of data loss.

article thumbnail

Sustainable Leadership: Incorporating Recognition into Long-term Business Strategies

Vantage Circle

When managers believe that employees see work as a source of self-realization and self-esteem, their employees are more likely to work towards fulfilling the organizational goals. A restaurant chain awards managers who cut food prices. The manager who saves the most money earns a bonus. Here's how it differs: 1.

Metrics 98
article thumbnail

Just the Gravy

Leadership Freak

Highlights from day one of The Global Leadership Summit: Bill Hybels: The leaders most valuable asset isn’t time its energy and the ability to energize others. Leaders manage energy. Arrange your schedule around six priorities that you’re shooting to accomplish in six weeks. 6X6) You’re not a leader to respond to stuff.

Assets 243