article thumbnail

11 Tips on Delivering Great Customer Service in Education

Help Scout Leadership

When thinking about education, most of us tend to think only about teachers and other administrative staff — frontline workers, so to speak. It makes sense; frontline educators are incredibly important and often underappreciated. In reality, the education ecosystem is like an iceberg: What you see is just a small fraction of the whole.

Education 290
article thumbnail

Unlocking the Power of Education | Russell Kern

Peter Winick

Insights on Business Development An interview with Russell Kern about creating educational thought leadership that speaks to the audience’s pain. Russell shares his insights on leveraging thought leadership to drive business growth through education, embracing the philosophy of “Give to get.” This is Peter Winick.

Education 283
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

When To Implement an HRBP Model: 5 Signs You’re Ready 

AIHR

Yet, early-stage HR professionals from fields like administration, education, or psychology focus more on learning, coaching, or talent management, missing core knowledge in economics and business. Implementing shared technologies and expertise is crucial for cost-effective HR scaling, yet is often not a priority in traditional HR models.

article thumbnail

10 Proven Strategies to Reskill Your Workforce For The Future Of Work

Lolly Daskal

Tailoring AI strategies to address specific needs ensures a more effective implementation. Implement training programs and resources to upskill and reskill employees, keeping them relevant in a rapidly changing job market. Mentorship and Coaching : Implement mentorship and coaching programs within your organization.

article thumbnail

10 Creative Ways to Uncover Unconventional Leaders in Your Company

Lolly Daskal

Offer Rotational Programs: Implement rotational programs that allow employees to experience different roles and departments within the organization. My clients in Europe implemented a program where executives change jobs every three years and hold different positions within the company, making them diversified leaders.

article thumbnail

Customer Onboarding Specialist Job Description: Templates and Examples

Help Scout Leadership

Our primary customers are higher education, enterprise, and government customers — so captioning, transcription, audio description, and translation solutions are our bread and butter. We are hiring a Customer Onboarding Specialist to help set up these high-value customers for immediate success through a clearly defined implementation process.

article thumbnail

What is Skills Mapping? Your 11-Step Implementation Guide

AIHR

Skills mapping versus competency mapping Why skills mapping is important 3 key matrices in skills mapping 11 steps HR can take to implement skills mapping Skills mapping example Free skills matrix template FAQ What is skills mapping? Your 11-Step Implementation Guide appeared first on AIHR. Contents What is skills mapping?