2016

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Employee Performance Depends On These 3 Critical Factors

15Five

For decades, business leaders believed that simply focusing on performance management was the key to building a successful company. If they just had the right vision and strategy, clear objectives, people with the skill sets to achieve those objectives, and alignment toward their goals throughout the entire organization, they’d achieve high employee performance, financial success, and live happily ever after.

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What Do You Do When Someone “Steals” Your Amazing Idea?

Nir Eyal

The subject line read: “did you see this?” The message was from my editor Jen. “Nir, I saw the headline on this story and thought it might be written by you—but no!” she wrote. “Very weird.” I instantly clicked on the link she’d sent. It was uncanny! An article written by Christopher Mele at the […]. The post What Do You Do When Someone “Steals” Your Amazing Idea?

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How To (Actually) Calculate CAC

Andrew Chen

[Andrew: Paid marketing remains an integral part of many products’ acquisition channels, and one of the key metrics is Cost of Customer Acquisition, which is a nuanced calculation with lots of gotchas. My good friend Brian Balfour (ex-vp growth at Hubspot) put together this incredible essays with details on how to think about it.]. Brian Balfour (ex-VP Growth at Hubspot): In everything from growth projections to company valuations, it’s common to use CAC and CPA interchangeably — but it’s

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7 Secrets to Spotting People You can Trust

Leadership Freak

Failure awaits all leaders who trust the wrong people. Surround yourself with people you can trust. Few things are more powerful than a team of talented people who trust each other.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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7 Principles To Mastering Growth Marketing

Brian Balfour

We have a big addiction problem in our industry. Hacktics, the tips, tricks, hacks, tools, and secrets that promise to solve our growth problems. A glance at the front page of GrowthHackers.com , Inbound.org, or any other growth hacking community is all it takes to understand the obsession. As a result, marketers now get the majority of their “learning” through this hack-tic based content.

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How Leaders Can Support Experimentation

Kevin Eikenberry

Before I dive into my idea and proposed actions for you today, I must start from a different point of reference. I realize that while most people who have read this far intellectually agree with the premise that experimentation is needed and helpful in our organizations and teams; I also know that emotionally and psychologically, […]. The post How Leaders Can Support Experimentation appeared first on Kevin Eikenberry on Leadership & Learning.

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Your World is Full of Placebo Buttons (and That’s a Good Thing)

Nir Eyal

All products and services, everything we buy and use, have but one job—to modulate our mood. The fundamental reason we use technology of all sorts, from stone tools to the latest iPhone, is to make us feel better. To prove the point, consider how perception of relief is tantamount to actual relief. Consider the so-called placebo […]. The post Your World is Full of Placebo Buttons (and That’s a Good Thing) appeared first on Nir and Far.

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This Weird Research-Backed Goal Setting Hack Actually Works

Nir Eyal

Nir’s Note: This article on goal setting was originally published in early 2016 but got such a great reader response that I decided to expand and update it along with adding the video below. Let me know what you think in the comments. Over the past four years, I’ve discovered many incredible ways to hack […]. The post This Weird Research-Backed Goal Setting Hack Actually Works appeared first on Nir and Far.

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How to Build Technology that Feels Like a Friend

Nir Eyal

It’s impossible to ignore all the buzz about AI bots. Last month, Facebook’s David Marcus announced that over 30,000 bots have been built since the opening of its Messenger app to bot developers in April. Other companies like Google, Amazon, and Slack are welcoming bot-building developers to their platforms with open arms. The post How to Build Technology that Feels Like a Friend appeared first on Nir and Far.

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Die Dashboards, Die! Why Conversations Will Reinvent Software

Nir Eyal

In years to come, conversations will breathe new life into software—particularly the boring enterprise tools millions of knowledge workers begrudgingly use every day. Conversational user interfaces (CUIs) work because of our familiarity with messaging. Even the most technically complex interactions can look as simple as getting an SMS text when presented as a conversation.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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3 Pillars of the Most Successful Tech Products

Nir Eyal

If you’ve started a tech company to make a lot of money, chances are you’re bad at math—or simply delusional. Statistically speaking, your odds of a big-time payday are somewhere between zero and almost zero. Ninety-two percent of startups fail within three years. Only one percent of apps in the Apple App Store are financially successful. […].

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How Two Companies Hooked Customers On Products They Rarely Use

Nir Eyal

Larry Page, CEO of Alphabet (the company formerly known as Google), has a quirky way of deciding which companies he likes. It’s called “The Toothbrush Test.” According to the New York Times, when Page looks at a potential company to acquire, he wants to know if the product is, like a toothbrush, “something you will […]. The post How Two Companies Hooked Customers On Products They Rarely Use appeared first on Nir and Far.

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7 Things You Must Be Doing To Create A Happy Workplace

15Five

Would you believe me if I told you that the happier your employees are, the more successful your company will be? It may sound like the definition of a “Care Bear” management style, but study after study has shown that employee happiness has a direct correlation to your bottom-line. Consider this: Companies with happy employees outperform the competition by 20% , and happy salespeople close 37% more sales.

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How Curiosity is the Answer for Arrogance

Leadership Freak

The risk of self-development is getting sucked into your self when leadership is actually about serving others. Above all, humility is a practice that centers on serving others. The risk of self-development is best seen in the context of humility. Once you attain humility, you lose it.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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The Secret to Sending Emails and Notifications That Work

Nir Eyal

In this video I discuss the psychology of sending good triggers. The video is based on an earlier post written with Ximena Vengoechea. What do you think? What are some examples of well-timed triggers? Let me know in the comments. The post The Secret to Sending Emails and Notifications That Work appeared first on Nir and Far.

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5 Ways to Become the Leader People Look To When it Counts

Leadership Freak

Unrealistic kindness and untempered helpfulness result in unreliability. A reliable average leader is more valuable than unreliable top talent. Reliability validates your value. The good news is, reliability doesn’t take talent.

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A 3 Step System to Come Out Smarter After Failure

Leadership Freak

The same failures repeat for blunt skulls. It’s not enough to say, “I screwed up.” A 3 step system to come out smarter after failure: #1. Name it. Address the past.

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Good Products Start With Good Questions

Nir Eyal

Nir’s Note: My friend Jake Knapp just published a fantastic book titled, Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days. The book details a process he and his colleagues at Google Ventures use to quickly go from idea, to prototype, to live test. Jake put together an exclusive excerpt from the book for NirAndFar.com […].

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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7 Do’s and Don’ts for Getting the Most From the Smartest People in the Building

Leadership Freak

Isolated leaders are the dumbest people in the building. A nameplate on the door and a title after your name doesn’t make you smarter than people with dirt under their fingernails.

Manager 101
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Succeeding with the Biggest Challenge of Leadership

Leadership Freak

Decisiveness becomes judgmentalism when you make decisions based on assumptions. The danger of being decisive is the tendency to make quick decisions about others that limit their potential and hinder relationships.

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The Real Focus of Successful Leaders

Leadership Freak

Control, for the most part, is illusion. What happens when you try to control something outside your control? Anxiety. Stress. Fear. Frustration. Pressuring. Manipulation. Resentment.

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How to Lead Meetings People Love to Attend and Get Work Done at the Same Time

Leadership Freak

Unproductive meetings drive productive people nuts. If organizational culture is the way we treat each other while we work, Meetings are culture building activities. 10 reasons the meeting sucked: Bloviators.

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The Upskilling Advantage: Transforming Your Workforce For Future Growth

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too

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Engaging Millennial Employees via Accountability, Clarity, & Prioritization

15Five

As businesses undergo workplace shifts and transfer of knowledge around responsibilities, there is often concern on how to bridge generational gaps. Many of our government clients have really started to address this through “emerging leaders” style programs and leadership academies. So as the discussion about Millennials in the Workplace evolves, we ask if they are really the entitled generation, or if that’s a misconception.

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How to Hook Users in 3 Steps: An Intro to Habit Testing

Nir Eyal

Changing user habits isn’t easy — but understanding how to conduct Habit Testing will increase your odds of success. In this video, I provide a brief introduction to the three steps of Habit Testing. I explain how product designers use these steps to identify their devotees, codify what makes the product habit-forming, and modify the user experience accordingly.

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The Three-Legged Stool of Effective Performance Conversations

Leadership Freak

If half-truths are lies, being nice makes us liars. The need to be nice is about: Preventing offense. Keeping the peace. Protecting status. Being liked. Being too nice often includes shading the truth.

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How to Leverage Your Most Powerful Tool of Influence Today

Leadership Freak

Your most powerful tool of influence is a pair of caring ears. Today’s leadership challenge is the daily practice of caring engaged silence. Caring engaged silence: A caring heart is permission to lead.

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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

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10 Ways To Be a Leader People Choose to Follow

Leadership Freak

Authority, position and title won’t make you a leader. Don’t worry about being a leader. Worry about being a person worthy of being followed.

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How to Dance with Tough Issues Long Enough to Do Some Real Good

Leadership Freak

The deadly sin of tough conversations is going halfway. Discomfort causes some leaders to cut them short. Work up enough courage to dance with tough issues long enough to do some real good. Halfway makes matters worse: Pointing out a problem is helpful, but doesn’t solve it. Bringing up an issue doesn’t mean others understand it.

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6 Secrets Wise Leaders Know About the Power of Delegating

Leadership Freak

The ability to delegate is the power to build a future bigger than yourself. 6 secrets wise leaders know about delegating: Wise leaders know that delegating includes people development and relationship building.

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How to Build the Future by Asking Four Forward-Facing Questions

Leadership Freak

Frustration with teams and organizations is the result of avoiding questions that many leaders don’t dare to ask. Successful leaders ask forward-facing questions that define a future distinct from the past.

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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.