Sat.Dec 30, 2023 - Fri.Jan 05, 2024

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A Simple Hack to Help You Communicate More Effectively

Harvard Business Review

Using a structured approach when communicating can help you prioritize what you need to convey. In this article, the author introduces his “What, So What, Now What” framework. Much like the Swiss Army knife, known for its versatility and reliability, this structure is flexible and can be used in many different communication situations. The structure is comprised of three simple questions: 1) What: Describe and define the facts, situation, product, position, etc. 2) So What: Discuss the implicati

Manager 29
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10 Ways to Get Your Boss to Trust You Completely

Lolly Daskal

Building trust with your boss is essential for career growth and success. When your boss trusts you, it can lead to increased responsibilities, opportunities for advancement, and a more fulfilling work environment. Here are ten strategies to gain your boss’s trust and become an indispensable team member. 1. Deliver Consistent Results: To gain your boss’s trust, consistently deliver high-quality work.

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Smart Leaders Love Correction – The Rest Suffer

Leadership Freak

“Why will no man confess his faults? Because he is still in their grasp.” Seneca Smart leaders love correction. When you hate correction, you love grappling with the same faults over and over and over.

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Big Mistakes To Avoid Today

Michael Hyatt

It’s New Year’s Day. And if you haven’t already set some New Year’s Resolutions while staying up too late last night, you’ll probably find yourself thinking about the next twelve months sometime today. And if you’re not careful, you’re bound to fall into one of these common traps. Trap 1: Letting Shame Chart Your Course […] The post Big Mistakes To Avoid Today appeared first on Full Focus.

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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First Look: Leadership Books for January 2024

Michael McKinney

H ERE'S A LOOK at some of the best leadership books to be released in January 2024 curated just for you. Be sure to check out the other great titles being offered this month. All In : How Great Leaders Build Unstoppable Teams by Mike Michalowicz It’s never been harder building successful teams. With challenges of work-from-anywhere, flex-schedule and generational divides, business leaders bend over backwards searching for solutions that work.

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How Great Leaders Use Emotional Intelligence to Connect with Employees

Lolly Daskal

In the fast-paced world of leadership, great leaders manage more than just projects and deadlines. Above all, they manage people, and managing people demands a fine blend of knowledge, wisdom, and something more abstract but equally crucial – Emotional Intelligence (EQ). Emotionally intelligent leaders build robust connections with their employees, fostering a sense of unity and motivation within the team.

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10 Ways to Lead Extraordinary Customer Service in 2024

Mark Sandborn

Leadership doesn’t make “a difference.” It makes “the difference.” That is true in all area of an organization, and especially true in creating extraordinary customer service. You might be able to manage good service but you must lead to achieve great service. How? Here are ten key actions leaders can take to create extraordinary service for their organizations: 1.

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LeadershipNow 140: December 2023 Compilation

Michael McKinney

Here is a selection of Posts from December 2023 that you will want to check out: Leadership Development is Indeed Failing Us—Time for a New Approach by @artpetty Be Treated Respectfully: How to Set Limits w/ Pushy People by @KateNasser Paradoxes of Life by @SahilBloom All Together Now by @morganhousel When you realize how susceptible you are to others’ emotions, you become more thoughtful about who you surround yourself with 5 Reasons New Year's Resolutions Fail via @Maxwell_Leaders VIDEO: Commu

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How Artificial Intelligence Will Reshape the Future of Leadership

Lolly Daskal

As the world of work evolves, artificial intelligence (AI) is quickly becoming a key component in modern business. AI holds the potential to revolutionize our work, transforming leadership roles and responsibilities. This is how AI will reshape the future of work and alter leadership dynamics forever: The Intersection of AI and Leadership Strategies: Leaders must think long-term, integrating AI into their strategic plans for market forecasting and supply chain optimization.

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10 Reasons to Begin Journaling Today

Leadership Freak

Maybe you hate writing, or you don’t have time. But journaling is centering in a world gone mad. Record your thoughts to understand yourself.

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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Turnover vs. Attrition: Key Differences Plus How To Calculate Each 

AIHR

Turnover and attrition are two basic HR metrics that companies should monitor on a regular basis. The data helps HR and management understand how long employees typically stay with an organization, and provides insight into what may or may not drive retention. Companies are more likely to retain employees when they feel engaged, productive, and understand how their job plays a role in the company’s overall success.

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Leading Thoughts for January 4, 2024

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Use these ideas to spark your own leadership development. Here are two ideas for the curious mind to engage with: I. Lance Secretan on projecting: “When we project, we attribute certain personal traits or feelings to someone else to protect our own ego from accepting the reality that we own the very same traits or feelings—that they reside and flourish in our own shadow.

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21 Leadership Habits to Cultivate This Year

Lolly Daskal

Be a visionary: The most effective leaders have a clear vision of what they want to achieve and are able to inspire others to work towards that vision. Be a strategic thinker: Business needs good strategic thinkers and the most effective leaders are able to think strategically and plan for the long-term. Be a good planner: The best leaders are able to plan effectively, and set clear and achievable goals.

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Sentence Starters for Your Journaling Journey

Leadership Freak

Journaling reminds you to participate in life. Enhance your journaling journey with simple sentence starters. Two or three sentences is a beginning.

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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How To Share an Instagram Account: The 3 Best Ways

Help Scout Leadership

Learn how to create a shared Instagram account, how it can benefit your business, and, most importantly, three methods for managing your account as a team.

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Community Revitalization Is Hard to Get Right. Here’s How It Can Succeed.

Kellogg Insight

“The basic amenities people want are pretty universal, but every community has its own priorities and ideals.

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How To Create the Ultimate Exit Survey (Plus Questions & Free Template)

AIHR

An exit survey can provide you with valuable insight into how employees truly feel at work in your organization. With the cost of losing an employee often between 1.5-2.0 times an employee’s annual salary, understanding why people leave your company and taking action to prevent this is crucial when it comes to meeting organizational goals and protecting your employer brand.

Retention 111
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Brevity: How to Live Well in a New Year

Leadership Freak

A big goal makes me feel powerful when it's 364 days away. A goal for today slaps me to attention. A year-long goal is a compass. Awareness of brevity sets the rudder.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Bold Moves: Transforming from Executive Leadership to Portfolio Mastery

Thought Leaders LLC

Unlock the path from corporate executive to a thriving portfolio career, showcasing intentional choices and strategic career moves for lasting success. Today’s guest post is b y Merideth Mehlberg, author of YOUR FINEST WORK: Career Fulfillment In A Complicated World (CLICK HERE to get your copy). Renata, Vice President of Operations for a large fintech company, arrived for coaching ready to leave her role, but fearful of the risks such a shift would include.

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Here’s a Cost-Effective Way to Tell If Your Digital Ads Are Working

Kellogg Insight

Running even a small number of experiments can reveal a lot, a new study finds.

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Agile Rewards and Recognition: Tips for HR

Vantage Circle

Agile rewards and recognition are the ultimate change-makers in workplace incentives—they are dynamic influencers of acknowledgment. Unlike the outdated routine rewards, agile recognition instantly lets managers celebrate small wins. Did You Know? Over 91% of HR professionals believe that recognition and reward make employees more likely to stay.

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How To Be A Superboss

Eric Jacobsen Blog

Here are ten questions (or bundles of questions) you should ask yourself to ensure you are thinking and acting like a superboss. These are from Sydney Finkelstein 's well-worth-reading book, Superbosses. Do you have a specific vision for your work that energizes you, and that you use to energize and inspire your team? How often do people leave your team to accept a bigger offer elsewhere?

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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How are intellectual property and trademark rights viewed in your organization?

Thought Leaders LLC

Our reader poll today asks: How are intellectual property and trademark rights viewed in your organization? They’re sacred and should never be violated 70.74% One should be careful not to violate them but … sometimes it happens 22.57% It’s not a big deal if you’re not overly obvious about violating them 4.87% Who cares? Read the rest of this post at thoughtLEADERS, LLC: Leadership Training for the Real World.

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Why Are So Many Young Chinese Depressed?

Kellogg Insight

It’s not just the economic slowdown. The country’s education system and social policies have created a disillusioned generation.

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10 Ways to Lead Extraordinary Customer Service in 2024

Mark Sandborn

Leadership doesn’t make “a difference.” It makes “the difference.” That is true in all area of an organization, and especially true in creating extraordinary customer service. You might be able to manage good service but you must lead to achieve great service. How? Here are ten key actions leaders can take to create extraordinary service for their organizations: 1.

Revenue 100
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How To Provide Superb Customer Service

Eric Jacobsen Blog

If you want to delight your customers, then the book by Steve Curtin , Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. The book explains the seven ways for you and your employees to demonstrate exceptional customer service : Express genuine interest Offer sincere and specific compliments Share unique knowledge Convey authentic enthusiasm Use appropriate humor Provide pleasant surprises Deliver serv

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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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Defining the Context of Your Negotiation

Thought Leaders LLC

Understanding the strategic environment of a negotiation will help you achieve your desired outcome. The first step in any negotiating process is defining and understanding the context you’re operating in. You have to understand the strategic environment of the negotiation in order to be successful. There are several elements to defining this context.

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How Should Global Cities Manage an Influx of Wealthy Foreign Residents?

Kellogg Insight

In an age of remote work, the trend will only continue. So how can governments take advantage of the benefits while mitigating the harms?

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Are You in the Question Business or the Answer Business?

Peter Winick

Transcript Hi there, it’s Peter Winick. I’m the founder and CEO at Thought Leadership Leverage. Here’s the thought that I’d like to share with you today, and that’s this: Are you in the question business or are you in the answer business? What do I mean by this? There are situations and scenarios that we play in as experts, as thought leaders, where we’re in the question business.

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Seven Steps For Creating A People-First Culture For Your Company

Eric Jacobsen Blog

If you want to create a heart culture and a people-first culture at your workplace, read the book, Advisory Leadership , by Greg Friedman. Although the book is authored by an award-winning financial advisor and primarily written for professionals in the financial services industry, this book is a must read for any leader who wants to create a nurturing heart culture that hinges on the human-centric values the next generation of employees hold in high regard.

Manager 99
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.