Harvard Business Review

JANUARY 4, 2024

Using a structured approach when communicating can help you prioritize what you need to convey. In this article, the author introduces his “What, So What, Now What” framework. Much like the Swiss Army knife, known for its versatility and reliability, this structure is flexible and can be used in many different communication situations. The structure is comprised of three simple questions: 1) What: Describe and define the facts, situation, product, position, etc. 2) So What: Discuss the implicati

Manager 145

Manager 145

Lolly Daskal

JANUARY 5, 2024

In the fast-paced world of leadership, great leaders manage more than just projects and deadlines. Above all, they manage people, and managing people demands a fine blend of knowledge, wisdom, and something more abstract but equally crucial – Emotional Intelligence (EQ). Emotionally intelligent leaders build robust connections with their employees, fostering a sense of unity and motivation within the team.

Manager 117

Manager Leadership Development 117

Peter Winick

JANUARY 4, 2024

Transcript Hi there, it’s Peter Winick. I’m the founder and CEO at Thought Leadership Leverage. Here’s the thought that I’d like to share with you today, and that’s this: Are you in the question business or are you in the answer business? What do I mean by this? There are situations and scenarios that we play in as experts, as thought leaders, where we’re in the question business.

130

130

Leadership Freak

JANUARY 2, 2024

“Why will no man confess his faults? Because he is still in their grasp.” Seneca Smart leaders love correction. When you hate correction, you love grappling with the same faults over and over and over.

Leadership Development 115

Leadership Development 115

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

Benefits

Harvard Business Review

JANUARY 2, 2024

While mentoring people can be extremely rewarding, it has its challenges. It can be time-consuming and frustrating. However, if you structure and administer mentorships wisely, you can overcome the challenges, excel in being a mentor, and enhance your standing in your organization. Five strategies can help: divide your mentees into teams, set expectations with mentees early, use technology to your advantage, brand your efforts, and hold your organization accountable for providing the time and fu

Accounts 145

Accounts 145

Lolly Daskal

JANUARY 4, 2024

Building trust with your boss is essential for career growth and success. When your boss trusts you, it can lead to increased responsibilities, opportunities for advancement, and a more fulfilling work environment. Here are ten strategies to gain your boss’s trust and become an indispensable team member. 1. Deliver Consistent Results: To gain your boss’s trust, consistently deliver high-quality work.

Assets 119

Assets Accounts Manager Leadership Development 119

Leadership Freak

JANUARY 3, 2024

The path to your best self requires self-awareness. Self-awareness hinges on self-reflection. Self-reflection enables self-discovery. Here's how.

Leadership Development 120

Leadership Development 120

Harvard Business Review

JANUARY 3, 2024

It’s not uncommon for managers to continue thinking about their job, even after the official workday is over. This may involve ruminating about an issue with an employee, trying to think of a solution to a client problem, or creating a mental to-do list for the next day. But new research shows that this tendency may not be beneficial, particularly for people new to a leadership role.

Manager 144

Manager Leadership Development 144

Lolly Daskal

JANUARY 3, 2024

As the world of work evolves, artificial intelligence (AI) is quickly becoming a key component in modern business. AI holds the potential to revolutionize our work, transforming leadership roles and responsibilities. This is how AI will reshape the future of work and alter leadership dynamics forever: The Intersection of AI and Leadership Strategies: Leaders must think long-term, integrating AI into their strategic plans for market forecasting and supply chain optimization.

Strategic Planning 113

Strategic Planning Talent Development Retention Marketing 113

Thought Leaders LLC

JANUARY 4, 2024

Our reader poll today asks: How are intellectual property and trademark rights viewed in your organization? They’re sacred and should never be violated 70.74% One should be careful not to violate them but … sometimes it happens 22.57% It’s not a big deal if you’re not overly obvious about violating them 4.87% Who cares? Read the rest of this post at thoughtLEADERS, LLC: Leadership Training for the Real World.

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108

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

Diversity

Michael Hyatt

JANUARY 1, 2024

It’s New Year’s Day. And if you haven’t already set some New Year’s Resolutions while staying up too late last night, you’ll probably find yourself thinking about the next twelve months sometime today. And if you’re not careful, you’re bound to fall into one of these common traps. Trap 1: Letting Shame Chart Your Course […] The post Big Mistakes To Avoid Today appeared first on Full Focus.

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102

Harvard Business Review

JANUARY 3, 2024

More than half of the electric vehicles (EVs) on roads worldwide are found in China. In 2022, new EV sales in China grew by 82%, and the country provided 35% of global EV exports. While the U.S., Norway, and other Scandinavian nations were early adopters of EVs, and Germany and Japan have long been automotive powerhouses, their EV markets have lagged in mass market adoption compared to China.

Marketing 139

Marketing Scaling Operations Sales 139

Lolly Daskal

JANUARY 1, 2024

Be a visionary: The most effective leaders have a clear vision of what they want to achieve and are able to inspire others to work towards that vision. Be a strategic thinker: Business needs good strategic thinkers and the most effective leaders are able to think strategically and plan for the long-term. Be a good planner: The best leaders are able to plan effectively, and set clear and achievable goals.

Manager 104

Manager Employee Engagement Leadership Development 104

Thought Leaders LLC

JANUARY 4, 2024

Understanding the strategic environment of a negotiation will help you achieve your desired outcome. The first step in any negotiating process is defining and understanding the context you’re operating in. You have to understand the strategic environment of the negotiation in order to be successful. There are several elements to defining this context.

Operations 107

Operations 107

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

Retention

Eric Jacobson

JANUARY 2, 2024

Here are ten questions (or bundles of questions) you should ask yourself to ensure you are thinking and acting like a superboss. These are from Sydney Finkelstein 's well-worth-reading book, Superbosses. Do you have a specific vision for your work that energizes you, and that you use to energize and inspire your team? How often do people leave your team to accept a bigger offer elsewhere?

Energy 101

Energy Manager 101

Harvard Business Review

JANUARY 5, 2024

Each year, thousands of executives retire from long and successful corporate careers. But few are prepared for the journey they are about to embark on. Based on conversations with dozens of highly respected former chief executives, the authors identified seven common mistakes, ranging from not preparing far enough in advance to thinking you can rely on your existing professional network to not realizing that behaviors that worked for you as an executive can work against you in retirement.

Manager 138

Manager 138

Leadership Freak

JANUARY 4, 2024

Maybe you hate writing, or you don’t have time. But journaling is centering in a world gone mad. Record your thoughts to understand yourself.

Leadership Development 114

Leadership Development 114

AIHR

JANUARY 1, 2024

An exit survey can provide you with valuable insight into how employees truly feel at work in your organization. With the cost of losing an employee often between 1.5-2.0 times an employee’s annual salary, understanding why people leave your company and taking action to prevent this is crucial when it comes to meeting organizational goals and protecting your employer brand.

Retention 105

Retention Compensation Benefits Onboarding 105

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

Scaling

Eric Jacobson

JANUARY 1, 2024

If you want to delight your customers, then the book by Steve Curtin , Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. The book explains the seven ways for you and your employees to demonstrate exceptional customer service : Express genuine interest Offer sincere and specific compliments Share unique knowledge Convey authentic enthusiasm Use appropriate humor Provide pleasant surprises Deliver serv

Hospitality 100

Hospitality Energy Manager 100

Harvard Business Review

JANUARY 4, 2024

You may be an expert at running your business unit or leading your team. But do you know how to advance your agenda across an organization, particularly if you have an idea that will impact its strategic direction? This article offers four key domains you can focus on to ensure you’ve prepared an agenda-setting mission: adopting an enterprise perspective, leveraging your strategic mindset, cultivating stakeholder awareness, and considering your personal motives and risks.

Manager 138

Manager 138

Leadership Freak

JANUARY 5, 2024

Journaling reminds you to participate in life. Enhance your journaling journey with simple sentence starters. Two or three sentences is a beginning.

Leadership Development 109

Leadership Development 109

BetterUp

JANUARY 5, 2024

It's easy to forget the impact that a simple act of kindness can have on ourselves and those around us. But kindness is contagious. Each act of kindness, no matter how small, has the potential to ignite a chain reaction of goodwill and positivity. It inspires us to act with courageous compassion and help those around us. Even random acts of kindness connect us with empathy, bringing more meaning, motivation, and love to our lives.

98

98

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.

Benefits

Niagara Institute

JANUARY 4, 2024

Jack Welch once said, “Set stretch goals. Don’t settle for mediocrity. The key to stretch goals is to reach for more than you think is possible. Don’t sell yourself short by thinking that you’ll fail.” Is it really that straightforward, though?

98

98

Harvard Business Review

JANUARY 4, 2024

Red teaming, a structured testing effort to find flaws and vulnerabilities in an AI system, is an important means of discovering and managing the risks posed by generative AI. The core concept is trusted actors simulate how adversaries would attack any given system. The term was popularized during the Cold War when the U.S. Defense Department tasked “red teams” with acting as the Soviet adversary, while blue teams were tasked with acting as the United States or its allies.

Manager 136

Manager Risk Management 136

Eric Jacobson

JANUARY 5, 2024

If you want to create a heart culture and a people-first culture at your workplace, read the book, Advisory Leadership , by Greg Friedman. Although the book is authored by an award-winning financial advisor and primarily written for professionals in the financial services industry, this book is a must read for any leader who wants to create a nurturing heart culture that hinges on the human-centric values the next generation of employees hold in high regard.

Manager 98

Manager 98

UVA Darden

JANUARY 5, 2024

Darden Ideas to Action: Most Read Stories of 2023 burtonc Fri, 01/05/2024 - 12:33 4 January 2024 Operations & Technology Business, Ethics & Society Modern Global Leadership Digital Transformation Business & Public Policy Global Economic Outlook Strategic Marketing Business Ethics Trends and predictions for the world and AI. The importance of careful communication.

Business Administration 98

Business Administration Education Administration Media 98

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.

Inclusion

Ascend

JANUARY 1, 2024

Salespeople always think their product or service is better than the competition, so prospects should naturally choose them, right? Wrong. Looking at it from the prospect's perspective, there usually isn’t much difference between companies. It’s hard to find that one defining factor that stands out above the rest. Here are three ideas about identifying differentiators and using them with the right prospect at the right time.

98

98

Harvard Business Review

JANUARY 3, 2024

It is certainly important for people in some jobs to feel safe to speak up, make mistakes, take risks, or ask for help. They include jobs that involve creativity, learning, and exploration. But five studies of workers in a variety of frontline jobs found that more is not always more when it comes to psychological safety. Previous research had focused only on the average effects, which, of course, are made up of high scores and low scores.

Manager 135

Manager 135

Get Lighthouse

JANUARY 5, 2024

Are you managing your own team? Wondering how to advance past your team of individual contributors to leading a group of managers? If you're reading this, chances are you've thought about the next big step in your leadership journey: becoming a senior leader. There's a lot to learn to reach the senior level. But first, you need to get the job. Fortunately, the steps to get there are similar to the key things to become a manager.

Manager 97

Manager Onboarding Engineering Culture Change 97

15Five

JANUARY 3, 2024

When an employee consistently fails to meet expectations, managers must intervene to uncover what’s causing the performance issues and help the employee improve. This is where a performance improvement plan (PIP) can come into play. In this article, we’ll share four of the most common performance issues that create the need for a PIP and provide sample plans for each that managers can use as a development guide.

Metrics 96

Metrics Performance Review Employee Engagement Manager 96

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.

Performance Management