Sat.Aug 14, 2021 - Fri.Aug 20, 2021

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Your Leadership Moment

John Maxwell

A few weeks ago, I was sitting on the front row at a conference, preparing to go on stage and share how servant leadership can transform a culture. This is the message that’s been heavy on my heart for some time now; I could feel the excitement build within me as I imagined the people this message would help. Just before my time to speak, I paused to reflect on everything our country—our world— has been through over the past year (plus).

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Can We Please Stop Calling Everyone “Addicted”?

Nir Eyal

It’s disrespectful, degrading, and disempowering. In my review of The Social Dilemma, I challenged the filmmakers’ rather extreme view that huge swaths of people are “addicted to technology,” that social media is like a dangerous drug that’s hijacking people’s brains, and that big tech companies are trapping people in something akin to The Matrix movie. […] The post Can We Please Stop Calling Everyone “Addicted”?

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A Change You Have Control Over

Kevin Eikenberry

As you look into the future of work and your workplace, there is plenty of uncertainty. When things are uncertain, we don’t feel like we have much control of events and the future. Big external factors have always impacted our organizations and the context of our work, but never has it seemed as obvious and […]. The post A Change You Have Control Over appeared first on Kevin Eikenberry on Leadership & Learning.

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Announcing “PM Illustrated” – The Fun Way to Prepare for Your PMP® Exam

Mike Griffiths

I know, “Fun” and “PMP Exam” are rarely used in the same sentence. When I studied for my PMP credential in 2001, materials were text-based, process-focused, and dry! Unfortunately, not much has changed since then. However, fun is a serious business in adult learning, it boosts retention and cuts study time. We recall facts about our favorite hobbies and sports teams much easier than boring information because our brains prioritize fun experiences for recall.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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The 5 Best Four-Letter Words Leaders Can Practice Today

Leadership Freak

Remarkable success begins simply. Fools make simple things complicated. Complexity leads to confusion. Confusion produces anxiety. Anxiety creates insecurity. Insecurity leads to stagnation. The 5 best four-letter words for leaders #1.

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18 Customer Service Tips for Financial Services Companies

Help Scout Leadership

We know cash rules everything around us, but there are plenty of rules around cash too, and that’s just one of the challenges to delivering great customer service in finance. There are also customer relationships and expectations to manage. When you put all that together, it’s clear that working in finance is complicated. In this article, we cover several pain points that financial services customer service professionals face, and we’ll offer 18 tips for how to overcome those challenges.

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What is Servant Leadership?

Management30 Agile and Lean Principles

An article by Management 3.0 Facilitator Kjell Tore Guttormsen, a Servant Leader by heart, located in Oslo. Kjell Tore is going to explain what's behind the word "Servant Leadership" and what it means to become a Servant Leader. The post What is Servant Leadership? appeared first on Management 3.0.

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The 4 Secrets of Graceful Leadership That Propel You to the Next Level

Leadership Freak

Passive patience disappoints. Grace sweetens bitter. Patience with people is: Accepting slower than expected progress. Withholding negative consequences for disappointing performance. Making room to learn from mistakes.

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Why New CEOs Should Practice Transparent Leadership (2021)

Vantage Circle

It's 2021, and mere job security and career development aren't enough for employees to stay motivated. They want to be part of a workplace culture that encourages transparent leadership. Hence, if you're a new CEO, you must focus on implementing transparency in your leadership skills. Transparency fosters a sense of trust and provides serious motivation. - Billy Boughey.

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Anxiety at Work

Kevin Eikenberry

Even before a pandemic added to our anxieties on every possible level, there was already a serious problem with anxiety at work. While I’m not glad the problem has become more pervasive, I am very glad it is now more commonly discussed. And doubly glad there are great resources to help us understand and overcome […]. The post Anxiety at Work appeared first on Kevin Eikenberry on Leadership & Learning.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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The 3 Stay Conversations: The best way to improve employee retention

Know Your Team

Improve employee retention by having these three one-on-one meetings with your staff once a month. We all want to improve employee retention. The question is how? Our knee-jerk answers to this question can feel opaque. Pay, perks, and promotion opportunities could matter… but to what degree? Employee recognition programs or more social activities could be helpful aspects… or will those efforts feel superficial?

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7 Ways to Immediately Open Your Mind to Useful Ideas

Leadership Freak

You can’t be open to everything. Open-minded leadership is a pernicious waste of time when you lose sight of outcomes. So how can you open your mind without wasting time on useless conversations?

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The Formula for Influence: Know – Like – Trust

Change Guides LLC

As change management practitioners, we are responsible for supporting employees during an. organizational change. We need to be constantly vigilant about how change decisions impact people and in turn, how people will respond to those decisions, so we can support the transition from current state to future state. But, we can’t read minds and we can’t force people to change, so how then can we be most effective in our role?

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Five Simple Exercises to Build Your Hybrid Team

Kevin Eikenberry

In the early days of the pandemic, the rush was on for remote team building. People looked for ways to host virtual lunches, virtual happy hours, and other time-consuming, sometimes elaborate approaches to building teams virtually. Now that many organizations are settling into – or planning for – a hybrid workplace, they are looking for […]. The post Five Simple Exercises to Build Your Hybrid Team appeared first on Kevin Eikenberry on Leadership & Learning.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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How to retain employees without money? Focus on this.

Know Your Team

No, not salary, perks, or promotions. The answer to how to retain employees lies in the work itself. Everyone is quitting. Or at least, that’s what the headlines are announcing, clamoring for how to retain employees during this “ Great Resignation.” According to a recent survey published by Prudential, 1 in 4 workers plans to look for a different job once the pandemic has subsided.

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The Five Faces of Curiosity

Leadership Freak

Curiosity applies to everything leaders do. Apart from curiosity, leaders… Feel defensive. Need obedient minions. Seldom connect. Tend to manipulate. Smart people practice curiosity. Everyone else gets dumb and dumber.

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What is Agile Leadership, and why is it important?

Management30 Agile and Lean Principles

What is meant by Agile Leadership, what are the benefits of a more agile leadership style and which competencies does an Agile Leader need? Erick Masgo is revealing some facts around Agile Leadership. The post What is Agile Leadership, and why is it important? appeared first on Management 3.0.

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How to Use CRM Software to Improve Your Marketing Efforts

Sweet Process

Image source: New Breed Revenue If you are looking for a useful tool to help you and your marketing team then look no further from a good CRM software system. Not only is it incredibly important for sales, but for customer support, interdepartmental communication as well. It can automatically store huge amounts of data which […]. The post How to Use CRM Software to Improve Your Marketing Efforts appeared first on SweetProcess.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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Mastering the Art of Strategic Leadership

Vantage Circle

Strategic thinking is crucial in all aspects of life, including business, non-profits, and governments, as well as personal and professional development. In this podcast, Stephanie Bown talks about the key to strategic leadership. She highlights the fact that there are numerous outdated leadership models, but it is now time for everyone to embrace strategic leadership.

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Weekend Update: 8/9/2021 to 8/13/2021

Leadership Freak

This week the phrase, “Inappropriate persistence,” came to mind. Getting stuck is the result of inappropriate persistence. I’ve been there. How about you? Learning is an opportunity to defeat inappropriate persistence.

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Fundamental Sales and Marketing Alignment Strategies

Ascend

When I first started doing marketing and lead generation, I used to worry about being driving leads for my clients. I've since learned that's the easy part! As long as there’s enough marketing activity, like blogging, email marketing, and social media, people will come to the website, and lead conversion rates will increase. Cool! Job done, right? Wrong.

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Not Confusing Activity With Accomplishment

Stephen Warrilow

Speed and velocity is a mental model drawn from physics. Speed is how fast you are moving, velocity is how fast you are moving in a specific direction. “The difference between successful people and very successful people is that very successful people say ‘no’ to almost everything.” [Warren Buffett] You need to be able to distinguish between tasks that offer a lot of speed and those that offer a lot of velocity.and select the latter.

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How To Empower Your Workforce With Modern Fertility Benefits

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.

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Corporate Philanthropy- How It Benefits Employee Engagement?

Vantage Circle

Supporting social work and noble causes is a major way for businesses to give back to the community. But, aside from the feel-good factor, corporate philanthropy does something equally amazing. It has the ability to increase your employees' loyalty , happiness , and satisfaction. What Is Corporate Philanthropy? A certain amount of corporate philanthropy is simply good business and works for the long-term benefit of the investors. - John Mackey.

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Root Cause Analysis is Over-Rated – What to Do Instead

Leadership Freak

A car that won’t start requires root cause analysis. But people development and culture building may not.

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How to Add Keywords to Your Website Using Best Practices

Ascend

One of the main reasons to have a website is to get found online when someone is looking for information regarding your type of products or service offerings. These days, your website is your company – it replaces a physical space with a virtual space. Like roads lead customers to a physical place of business, keywords lead online users to your virtual place of business.

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Future-Ready Talent | Accenture

Accenture

Accenture research shows that preparing a workforce for the future and revamping the work experience has never been more critical. Read more.

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Behind The Curtain: How Todays Political Climate is Steering HR and DEI in 2025

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.

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5 Must-Know Ways To Get Your Team Coaching Program Started

Vantage Circle

Teams must evolve in response to the changing dynamics of the corporate world. They must remain competitive and adapt to change. Even so, expecting teams to navigate and adjust to such huge changes on their own is unrealistic. Effective team coaching is essential for this to happen. A great team coach can be crucial to the team's success and their ability to learn from their mistakes.

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15Five Empower 2021 Virtual Leadership Conference Registration Now Open

15Five

On October 6-7, Empower will bring together HR and business leaders from across the globe for a thought provoking and inspiring virtual leadership event. WHO: 15Five, the leading human-centered performance management platform. WHAT: 15Five is announcing that the company’s Empower conference registration is now open. Empower is a free transformational two-day virtual conference dedicated to helping business and HR leaders uplevel their leadership skills and create world-class workplace cultures.

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How to Better Develop Senior Leaders

LSA Global

Extraordinary Times Require Extraordinary Leaders Too many organizations leave their leadership development programs up to luck and chance. And then those many organizations are disappointed in the quality and capability of their senior leaders to lead in complex times. If you want your senior leaders to perform at their peak, you need to be intentional and purposeful in the way you invest in their development.

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Future-Ready Talent | Accenture

Accenture

Accenture research shows that preparing a workforce for the future and revamping the work experience has never been more critical. Read more.

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Engage, Empower, Excel: Transforming Performance in the New Era of Work

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.