Help Scout Leadership
JULY 29, 2021
There are many excellent reasons to create and publish FAQ content for your product. First, 70% of customers prefer to use a company’s website to get answers on their own. Having a knowledge base full of how-to articles and answers to frequently asked questions empowers your customers to find their own solutions to the problems they’re encountering.
Leadership Freak
JULY 30, 2021
You’re a colossal screw-up if you believe success hingers on skills. It doesn’t matter how skilled you are at delegating, for example, if you’re a dishonest jerk-hole. Hitler was an exceptional communicator.
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15Five
JULY 27, 2021
We posted this question as an icebreaker in our HR Superstars community , because we figured if anyone is going to share vulnerably immediately, it’s going to be Human Resources Professionals (aka People Ops): . What one aspect of your HR role has kept you up at night in the last week? ??After reading through the myriad responses, I am even more in awe of HR leaders (and I used to be a Chief People Officer!
Kevin Eikenberry
JULY 26, 2021
You have more influence than you realize. That is true for all of us – but for leaders it is doubly true. Many leaders have underestimated the power of their example as they worked remotely from many or all of their team. The truth is, you are leading by example, all the time. Perhaps you […]. The post You are Leading by Example (Even When People Can’t See You) appeared first on Kevin Eikenberry on Leadership & Learning.
Speaker: Chandra McCormack, CPA, MBA, NACD.DC
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
Help Scout Leadership
JULY 27, 2021
If there’s one thing HGTV has taught us all, it’s this: Real estate is complicated. Whether it’s buying a house, selling one, renovating, building, or managing a property, each different facet of real estate comes with its own set of challenges. For those working directly with clients and providing services, it can be an especially tough landscape to traverse.
Leadership Freak
JULY 28, 2021
Our granddaughter and her friends feel sad and stressed these days. Who could blame them? She’s sixteen. Dahlia happily told us about her new job while we ate lunch.
OrgDev Digest brings together the best content for management professionals from the widest variety of industry thought leaders.
Kevin Eikenberry
JULY 27, 2021
Wherever there are people who gather, there is culture. Culture is – the way we do things around here, how you succeed around here and the collective stories we tell. And right now, as we find ourselves slowly emerging from the pandemic, there are three cultures that we can adopt. In the video below, I’ll […]. The post Your Next Culture Will Be a New Culture – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.
AIHR
JULY 27, 2021
An HRIS is the backbone of your HR technology because it centralizes all HR data. That’s why you need to select it carefully based on what your organization needs. Here’s an HRIS requirements checklist to help you find the right vendor. Contents Why have an HRIS? Choosing an HRIS Key HRIS requirements & features checklist. Why have an HRIS? An HRIS (Human Resources Information System) is a software system that simplifies the management of HR processes and data.
Leadership Freak
JULY 24, 2021
This week all my posts focused on stress. For your convenience – just in case you missed one – all the posts are listed below with links.
Agile42
JULY 26, 2021
Our long-time partner, Sonja Blignaut from More Beyond, shares her insights on human factors within the realm of "complexity". She addresses the notion that, if we force too much change on people, we compromise their sense of coherence. Ultimately we need to think about limiting the change in progress, the same way we limit work in progress within agile transformations.
Speaker: Jeremy York
Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.
Kevin Eikenberry
JULY 25, 2021
As humans, we begin learning about the role physical body language plays in communication almost immediately. We learn the subtleties and nuances behind posture, facial expression, and vocal inflection – the things that enhance (or sometimes say more than) the words themselves. But as digital communications increased, more and more of these interpretation tools were […].
AIHR
JULY 28, 2021
Businesses range in size and structure across hundreds of different industries. HR is one of the essential functions in any business, whether there are ten employees or thousands. But to function optimally, there needs to be a clear team structure that enables each individual to cope with the needs of the organization. A human resources organization chart helps HR departments—and your employees—navigate that with ease.
Leadership Freak
JULY 29, 2021
Life at an amusement park gets boring. A party every night turns to monotony. The pursuit of frivolous happiness inevitably evolves from delight to boredom to burden.
Vantage Circle
JULY 30, 2021
Contingency leadership theory is a practice of leadership. It believes there is no singular best way to structure an organization. Instead, the best leadership style will be contingent on the situation. Effective leadership is one of the most attractive qualities in an employee. There are a variety of theories that explore different leadership styles.
Speaker: Carolyn Clark and Miriam Connaughton
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
CMCrossroads
JULY 29, 2021
The landscape of modern technology as well as the way it impacts business operations has transformed since agile methodologies were created about ten years ago. In the past 18 months, that rate of change has greatly accelerated. Let's take a look at just how much agile has helped us adapt to this uncertain time as well as the way that COVID-19 has impacted the agile principles that we can continue to rely on. .
AIHR
JULY 26, 2021
What is one tip you have to help reduce employee turnover? To help business leaders reduce employee turnover and, in turn, increase the employee retention rate , we asked HR professionals and business leaders this question for their best tips. From rewarding continued growth to providing clear job expectations, there are several strategies to help you decrease turnover and grow your business for years to come.
Leadership Freak
JULY 26, 2021
An inordinate need to win reflects a need for superiority. For example, I stopped playing basketball with my sons when they regularly beat me. We shot around, but no more 1:1 games.
Eric Jacobsen Blog
JULY 29, 2021
Paul Smith’s books on storytelling are must-reads for business leaders, salespeople and parents. And, his latest book, The 10 Stories Great Leaders Tell , is yet another required read for leaders – managers, CEOs and team leaders. “ Every great leader is a great storyteller. And, the first and most important part of being a great storyteller is knowing what stories to tell ,” explains Paul.
Speaker: Kaitlin Ruby Carroll
Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha
Walk Me
JULY 28, 2021
How can organizations adapt to changes in the business environment? As most of us know, today’s business environment is fast-paced and volatile. Digital disruption, financial fluctuations, customer attitudes, COVID-19, and other forces are driving continual change in today’s business landscape. To keep up, stay relevant, and stay profitable, businesses and their employees must learn to adapt.
AIHR
JULY 30, 2021
Learning is key in empowering employees and making a business impact. But there’s another major benefit to finding the right learning solution. “The more people learn, the more people stay,” says Jan Krögel of Capgemini. People Analytics has fast become an important specialization within HR , and the expectations are high. That’s why Capgemini was looking for ways to empower the team leading the People Analytics efforts with specialized online training.
Vantage Circle
JULY 28, 2021
Strong women have turned up, broken many stereotypes, and impacted all of us in the corporate world. And to celebrate their brilliant thoughts and successes, I've compiled a collection of 106 inspirational quotes by women whose words will inspire us to hustle a little harder, speak a little louder, and dream bigger. Talent is perhaps an essential performance factor in the contemporary corporate environment.
Agile42
JULY 26, 2021
Our long-time partner, Sonja Blignaut from More Beyond, shares her insights on human factors within the realm of "complexity". She addresses the notion that, if we force too much change on people, we compromise their sense of coherence. Ultimately we need to think about limiting the change in progress, the same way we limit work in progress within agile transformations.
Speaker: Jeremy York
2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.
Walk Me
JULY 27, 2021
What is empathetic leadership and how does it differ from EQ, emotional management, and other leadership skills? To understand empathetic leadership, it’s first necessary to understand what empathy is, what qualities make a good leader, and only then can we fit the two together. What Is Empathetic Leadership and Why Is It Important? An empathic person can feel and understand what others are feeling.
AIHR
JULY 26, 2021
Whether you are a People Analytics beginner or a seasoned professional, having all the relevant resources from the field of People Analytics offers a lot of value. We’ve created a list of key HR analytics resources (90+ of them, to be exact) that will help you improve your People Analytics expertise and initiatives. Fill out the form to: Get access to a collection of resources guaranteed to boost your People Analytics game Be exposed to different types of resources, from books and reports to vid
Vantage Circle
JULY 27, 2021
The benefits of employee recognition and its connection to successful business outcomes may be intuitively obvious to you as an HR manager. But you’d want to have some persuasive employee recognition statistics by your side to back your point. For instance, when you plan your recognition program , you may begin with questions like: What is the effect of not having a thriving recognition culture?
Eric Jacobsen Blog
JULY 26, 2021
Edward M. Marshall 's book, Transforming The Way We Work -- The Power Of The Collaborative Workplace , remains relevant today, more than a decade after Marshall wrote it. Particularly useful is the book's section that teaches readers how to be a collaborative leader. Marshall says that there are seven different, important roles and responsibilities of collaborative leaders when leading teams , and those leaders should select the appropriate style to meet the team's needs.
Speaker: Ann Meyers Piccirillo
From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.
Walk Me
JULY 26, 2021
Hybrid teams and workplaces present new opportunities for the modern workplace, but they present new challenges as well. Managing teams who work half-onsite and half-remotely, after all, requires new communication protocols, new workflows, new digital tools, and new management practices, among other things. Below, we’ll learn how managers and team leaders can address some of these challenges. 4 Challenges of Managing Hybrid Teams – And How to Solve Them.
Harvard Business Review
JULY 30, 2021
Four strategies.
Leadership Freak
JULY 27, 2021
The #1 regret of the dying is, “I wish I’d had the courage to live a life true to myself, not the life others expected of me.
Eric Jacobsen Blog
JULY 28, 2021
Here are ten questions (or bundles of questions) you should ask yourself to ensure you are thinking and acting like a superboss. These are from Sydney Finkelstein 's book, Superbosses. Do you have a specific vision for your work that energizes you, and that you use to energize and inspire your team? How often do people leave your team to accept a bigger offer elsewhere?
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
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