Sat.Jun 19, 2021 - Fri.Jun 25, 2021

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The 9 Best SaaS Help Desks + How to Pick the Right Tool

Help Scout Leadership

Today’s businesses face more competition than ever before. Getting someone to make a one-time purchase is difficult enough, but for SaaS companies that rely on repeat business, the task is even tougher. You need something to differentiate your company from your competitors. Some try to go viral with a quirky ad or use one-off incentives like promotional discounts to stand out, but those can be costly and time consuming and can deliver mixed results.

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The Most Neglected and Misunderstood Tool of Leadership

Leadership Freak

Your most powerful tool of influence isn’t a strategy or technique. It’s a person. Your most powerful tool of influence is you.

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The Influencers Dinner: An Interview with Jon Levy

Nir Eyal

The post The Influencers Dinner: An Interview with Jon Levy appeared first on Nir and Far.

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5 Ways to Empower Managers to Lead Compensation Discussions

15Five

At any stage of the employee lifecycle—from talent acquisition to performance management—compensation is always top of mind. While exciting perks garner initial excitement, the key to engaging and retaining talent begins with greater transparency and understanding around compensation. Research shows that many employees lack a clear understanding of their total compensation package.

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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Where We Stand in Creating a Post-Pandemic Workplace

Kevin Eikenberry

The pandemic started with little or no warning and changed the landscape of work and the expectations of workers in ways we never expected. Now, depending on where you live and your specific context, the pandemic is ending – or you can see when it will be over. Leading post-pandemic requires understanding of where we […]. The post Where We Stand in Creating a Post-Pandemic Workplace appeared first on Kevin Eikenberry on Leadership & Learning.

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Emotion: What I Learned From Chasing Mom with a Plastic Bug

Leadership Freak

I chased mom around the house with a plastic bug when I was young and foolish. I laughed. She screamed. It was a short-term strategy. Emotion can’t tell truth from fantasy.

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More Trending

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10 Ways To Improve Your Connection Skills

Eric Jacobsen Blog

"Connection is what transforms a dog-eat-dog environment into a sled-dog team that pulls together," says Michael Lee Stallard , author of the book, Connection Culture. "Connection builds an emotional bond that promotes trust, cooperation, and esprit de corps among people in the workplace." Based on shared identity, empathy, and understanding , connection moves primarily self-centered individuals toward group-centered membership.

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A Different Way to Think About Leadership Coaching

Kevin Eikenberry

There are many ways leaders can improve in their work. One of the most targeted and helpful is providing them with leadership coaching. There is little doubt that a skilled and experienced coach is one of the biggest assets in helping a willing leader grow and become more confident and effective. While most all will […]. The post A Different Way to Think About Leadership Coaching appeared first on Kevin Eikenberry on Leadership & Learning.

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The Gift of Negativity: What We Gain By Faultfinding, Nitpicking, and Naysaying

Leadership Freak

Painful experiences teach you to protect yourself. The tools of self-protection are faultfinding, nitpicking, naysaying, and quibbling. Experience gives birth to protective negativity.

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The Organization Development Process Cheat Sheet

AIHR

This guide provides a primer on the 5-step Organizational Development process. . Fill out the form to find out more about: . How you can set up an Organizational Development process for your organization . Practical tips and insights that will help you get a better understanding of Organizational Development . Prepare your organization for change and uncertainties.

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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19 Easy Ways To Honor National Boss's Day

Vantage Circle

We've all had our share of bad bosses. But there are also those who believe in us and gave us a chance when no one else would. Thus, on the occasion of National Boss's Day, it's only natural to show your gratitude to those great leaders. But First, What Is National Boss's Day? Via GIPHY. National Boss's Day in the United States is celebrated on or around October 16 since 1962.

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Part 2: Digital Transformation

Agile42

For the month of June, we've teamed up with our partner, Dave Snowden, Founder and Chief Scientific Officer of Cognitive Edge. In Part 2, Dave explains the role Agile plays in a digital transformation and potential organisational implications. He also examines the social-human impact of such changes. . Continue reading Part 2: Digital Transformation at agile42.

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Five Ways to Fight the FUD Factor (Fear, Uncertainty and Doubt)

Leadership Freak

NEW BOOK GIVEAWAY!! 20 copies available!!

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New Normal or Next Normal? – Remarkable TV

Kevin Eikenberry

Since the world changed last spring, there’s been a lot of talk about the “new normal” And while I understand why we are phrasing it this way, in the video below, I’m giving us a new way to look at our “normal” Tweet it out: ‘Normal’ is always changing. Make your next normal that serves […]. The post New Normal or Next Normal?

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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The Era Of ‘Robo-Sapiens’ Won’t Happen Without Humans. HR Departments Need To Step Up, Upskill, And Lead The Way

AIHR

As we emerge from the coronavirus pandemic, one thing is becoming crystal clear: despite the accelerated automation and the expanding adoption of AI and technology in the workplace, the greatest asset any company has is its people. Indeed, if there is one lesson to be drawn from the impact COVID-19 has had on the world of work, it is the recognition of how people management can make or break the organization when the going gets tough.

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Stuff The Internet Says On Scalability For June 25th, 2021

High Scalability

Hey, it's HighScalability time! Only listen if you want a quantum earworm for the rest of the day. Not your style? This is completely different. No, it’s even more different than that. Today in things that nobody stopped me from doing: The AWS Elastic Load Balancer Yodel Rag. pic.twitter.com/ocyVLf8WlU. — Forrest Brazeal (@forrestbrazeal) May 28, 2021.

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How to Procrastinate Successfully and Defeat Pointless Procrastination

Leadership Freak

“In a prosperous society most misery is self-inflicted.” George Ainslie* Squirrel chasing, avoiding discomfort, perfectionism, and waiting to the last minute are symptoms self-inflicted misery. Procrastinators make on average $15,000 less than non-procrastinators.

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You’re Invited! An Interview with Jon Levy

Nir Eyal

The post You’re Invited! An Interview with Jon Levy appeared first on Nir and Far.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Learning and Development (L&D) Resources Repository

AIHR

Whether you’re a learning & development (L&D) beginner or a seasoned professional, having all the relevant resources from the L&D field in one place offers a lot of value. That’s why we’ve created a list of key learning and development resources, divided into several topical categories: General L&D and Human Resources Development (HRD) Training needs analysis (TNA) Learning culture & learning organization The future of L&D Coaching Learning analytics L&D online course

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Part 2: Digital Transformation

Agile42

For the month of June, we've teamed up with our partner, Dave Snowden, Founder and Chief Scientific Officer of Cognitive Edge. In Part 2, Dave explains the role Agile plays in a digital transformation and potential organisational implications. He also examines the social-human impact of such changes. . Continue reading Part 2: Digital Transformation at agile42.

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The Link Between Community Engagement, Customer Experience, And Employee Engagement

Vantage Circle

One of the most significant advantages of community engagement is that it helps companies to engage their employees on a variety of levels, ultimately driving overall employee engagement in the company. At the same time, employee engagement is at the heart of workplace transformation that leads to greater customer experience. So we know that there a strong link between community engagement, customer experience, and employee engagement.

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PI Planning Event In Agile

CMCrossroads

Planning by creating a years-long strategic plan is a remnant of the past that does not reflect the fast pace of the digital world we live in today. See how PI (program increment) planning with an agile framework can help.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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HR Shared Services: Everything You Need to Know

AIHR

An HR shared services model can help HR departments deliver their services to employees in a faster, more effective way. It presents an opportunity to separate the operational from the strategic so each part of the department can be most effective in providing a positive employee experience. Let’s have a closer look at HR shared services, its benefits and challenges, as well as HR shared services best practices.

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How to manage former peers as a new manager

Know Your Team

As daunting as it can seem, here’s how to manage former peers that can perpetuate a healthy team dynamic. With your new promotion, congratulations are in order. But so is trepidation: You are now faced with the precarious challenge of figuring out how to manage former peers. I can feel the heat rising from your situation in merely thinking about it.

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Guide to Lead - Better Manage Leadership

Vantage Circle

Guide to Lead - Better Manage Leadership. Finding strategic ways to master leadership will help your business thrive in the long term. So if you want to: Build your foundation and make your basics clear through the vital fundamentals of leadership. Know how leader perspectives have evolved through different eras. Know about the latest dimensions and future of leadership.

Manager 52
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5 Ways HR Can Adapt to Change in the Post-COVID Age

Walk Me

Busy HR managers are becoming even busier in today’s remote, digital-first world, and to keep up, they must find ways to adapt to change and streamline workflows. At the same time, many organizations are beginning to see HR as a strategic function – after all, workforce performance and employee metrics directly impact the bottom line. To stay relevant, many companies have chosen to accelerate their HR transformation by adopting new digital tools, new business practices, and new ways of thinking

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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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What factors influence the success of any organizational change?

Wendy Hirsch

Recently, a potential consulting client scheduled a free consultation for him and his team to discuss a project to “improve change management” in his organization. When I asked them to tell me more about what they had been tasked to do, they offered many different answers. Some indicated they were working on improving communication between departments or trying to reduce embarrassing mistakes with clients.

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The PDCA model explained

Management30 Change Management

The PDCA is an iterative and incremental practice for controlling and continuously improving processes and products. It is a way of finding out how wrong we are and learning from that knowledge. The PDCA model explained. The post The PDCA model explained appeared first on Management 3.0.

Manager 52
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First-Time Leader

Eric Jacobsen Blog

The First-Time Leader book by George Bradt and Gillian Davis begins with a discussion of taking charge of your new team and then tracks through BRAVE leadership components from the outside in. BRAVE is a leadership framework that helps first-time leaders successfully build their team by uniting them around a shared purpose. The term reflects an acronym that stands for behaviors, relationships, attitudes, values and environment.

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What Does Business Realignment Look Like?

Walk Me

If your business has become misaligned with the market, customers, or the modern world, business realignment may be necessary. In this post, we’ll learn what business realignment is, what can cause a company to become misaligned, why it is imperative to realign business activities, and how to create a realignment plan. What Is Business Realignment? Business alignment, in general, refers to how well an organization’s operations fit and target other factors, either internal or external.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.