February, 2014

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The Six Rules of Office Politics

Leadership Freak

'An adversarial relationship with a skilled office politician destroys opportunities. It could end your career. You despise their shenanigans, but unless you have authority to deal with them, learn to get along.

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14 Attributes Of Great Coaches

Eric Jacobsen Blog

'Today, I am pleased to share again a guest post from Garret Kramer of InnerSports LLC about how to be a great coach: 14 Attributes of Great Coaches By Garret Kramer, Author of Stillpower: Excellence with Ease in Sports and Life There are many, many coaching manuals and books on the market today. Unfortunately, virtually all of them provide an external blueprint or "positive" guide to successful coaching and leadership.

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Six Limits Leaders Need to Challenge

Kevin Eikenberry

'We all have limits – the boundaries beyond which we just don’t go. After all, it wouldn’t be safe. It wouldn’t be prudent. It wouldn’t be easy. We set limits for safety purposes, for logical purposes and sometimes as excuses. Limits are a part of life. But as leaders, we must be in the business […].

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Don’t Let Your Career Cause Regrets in Your Personal Life

Harvard Business Review

'When I was in my early days as CEO of Quest Diagnostics, working hard to turn around a then-troubled company, my daughter suffered a life-threatening illness. She was a freshman in college in a distant city. As any parent would, I rushed to her bedside. As I stood there, contemplating her uncertain future, I was seized with regret, thinking about my frequent absences during her young life.

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Is Your Background Screening Policy Built For 2025? What HR Leaders Need To Know Now

Speaker: Liz Charron

From evolving legislation to shifting workforce expectations, background screening is undergoing major transformation and HR is in the driver’s seat. With new compliance requirements and growing scrutiny, today’s HR leaders must build programs that are not only audit-ready, but outcome-driven. HR Management and Employee Relations Expert, Liz Charron, will delve into how HR teams can navigate the latest legal changes, connect screening to workforce ROI, and embed these practices into the very fab

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Bad is 5X Stronger Than Good

Leadership Freak

'Bad pollutes good. Pour good water into polluted water and you have more polluted water. Negative experiences usually cling longer and captivate our attention more than positive, for example. Throwing some good into some bad only damages the good. Proportions: Enough good renders bad ineffective, it’s true. But, the proportions are disproportionate.

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How to Eliminate Traditional Job Descriptions

Leadership Freak

'February 26, 2010, I wrote, “Traditional job descriptions are a relic of a past age when jobs didn’t evolve and people were more inclined to do what they were told.” Yesterday, Stan Endicott, partner at Slingshot Group, got me fired up when he said, “Job descriptions are, most of the time, not a good way […].

More Trending

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8 Powerful Ways to Inspire Courage in Others

Leadership Freak

'Leaders who don’t feel fear are oblivious to the challenges of leadership. Leadership of any consequence takes courage. Be afraid of leaders who aren’t afraid. The past is the future, apart from the courage to act. Aristotle warned, “You will never do anything in this world without courage” “In the realm of ideas everything depends […].

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How to Eliminate Performance Reviews

Leadership Freak

'Traditional performance reviews are like the Easter Bunny. They don’t really deliver. I wish a Fairy would sprinkle fairy dust over every organization and eliminate this fraudulent waste of time, energy, and resources. Distraction: Traditional performance reviews distract HR and management from more useful tasks like real human development and culture building.

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10 Ways to Deal with Dark Gorillas

Leadership Freak

'Pushing toward positive environments, while others pull down, discourages and frustrates leaders. What’s the use? To make matters worse, one negative does more damage than one positive does good. It hangs on longer, too. Organizations grow dark unless someone intervenes. But, negativity does just fine on its own. It constantly pulls downward, picking up speed […].

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7 Ways to Gain Authority

Leadership Freak

'Those who constantly demand and use authority don’t deserve it. Thoreau said, “Any fool can make a rule…” Longing for authority reveals a deep sense of powerlessness, unwillingness to defend ideas, and lack of commitment to work with others. But, authority has a role in organizations. The limit of authority is service. The power […].

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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Why Busy Doesn’t Work Anymore

Leadership Freak

'If busyness equaled fulfillment, you’d be fulfilled. But, one meaningless activity after another empties life of meaning. We spend too much time worried about what we do and too little worried about why we do it. Leaders with purpose may look like they’re attending meetings. But in reality, they’re inspiring conversation or creating connections.

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Momentum: What it is and 5 Ways to Get It

Leadership Freak

'Negative momentum punches you in the gut every step of the way. But, positive momentum makes everything easier. It is never the size of your problem that is the problem. It’s a lack of momentum. John Maxwell 5 truths about the momentum: Momentum magnifies success. Momentum shrinks problems and obstacles. Momentum energizes. Momentum enhances performance. […].

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Unlock Relationships that Transform Leadership

Leadership Freak

'I knew too much when I was younger. Now that I’m older, I have the same problem. But, the thing that most expands leadership is the belief that we don’t know. Those who think they know are worse off than those who know they don’t. Everyone who’s afraid to look dumb, remains dumb. We learn […].

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Three Ways to Stop Being a Doormat

Leadership Freak

'What do you call someone who keeps on giving but doesn’t receive? A doormat. Lead with generosity but reject abuse. One-way relationships indicate disrespect. First-time managers, who are kind and sincere, are most susceptible to the doormat problem. Tension: Giving to get is manipulation. But, constant giving with no return is abuse, assuming recipients are […].

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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How to Resolve Interpersonal Tensions Quickly

Leadership Freak

'If it wasn’t for people, leadership would be easy. Unsuccessful leaders choose the ostrich or bull approach to dealing with tensions between employees. But, don’t miss the key. The key: Determine their commitment to the relationship. Those who aren’t committed find fault; those who are find a way. After listening to a description of the […].

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Finding Sanity in an Insanely Busy World

Leadership Freak

'Low impact leaders live frantic, unfocused lives. At the end of the day, they wonder what they accomplished. Busyness isn’t effectiveness. The more frantic you are the less powerful your impact. Three C’s for finding sanity: Clarity. Confused people are frantic. Determine what your life is about and focus on that. Everything else is b t. We […].

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Two Words that Create Focus Quickly

Leadership Freak

'He just stood there, pleased with himself… Our children played Tee Ball. Focus isn’t part of a kid between 4-6 years old. They wandered around the outfield chasing butterflies, scratch themselves, and find bugs in the dirt. Some lay down. I’ll never forget one little player who surprised himself when he stood up to the […].

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R-E-S-P-E-C-T

Leadership Freak

'Few things sting more than the sting of disrespect. Put-downs are nothing more than disrespect. Facebook fans filled in the blank: I feel disrespected when. Someone looks at their phone or computer while I’m in a meeting they’ve called. Policy is determined by everyone except those directly involved for implementation and funding. Someone tells […].

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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12 Ways to Maximize Collisions of Perspective

Leadership Freak

'Mediocrity is the result of peace and harmony. Rather than resolving conflict, invite it. Lousy leaders and weak organizations pursue peace at all costs. The heat of tension, tests, clarifies, refines, and strengthens teams and ideas. Consensus is the path to average. Teams without tensions have weak players. One person runs the show. Everyone else […].

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The Ten Principles of Permission-Giving

Leadership Freak

'I’ve been asking permission all my life. I raised my hand, in first grade, to ask Mrs. Goodwin for permission to use the restroom. One finger meant I had one thing to do.

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How to Avoid Irrelevance, Guaranteed!

Leadership Freak

'You may be the world’s best pickle packer. But, if the world doesn’t value perfectly packed pickles, you are tragically irrelevant. Value: Customers determine value, not you. Spend as much time understanding the people you serve as you spend understanding yourself. Leaders who don’t understand others become irrelevant. 10 things to understand about others: Pain […].

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How to Get Projects Back on Track Fast

Leadership Freak

'People are the main reason projects fail. Getting projects back on track is first about people, then about circumstances. 5 people-reasons projects fail: Confusion regarding purpose. Why is this project important? Lack of clarity concerning current state and future direction. Where are we now? Where are we going? Conflicting priorities, personal agendas, and sideways energy. […].

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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10 Ways to Listen to the Black Dog

Leadership Freak

'Bob Sutton gave me permission to be self-critical. He didn’t intend to, but, I felt great about being hard on myself, after we hung up.

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Employees and Customers Aren’t First

Leadership Freak

'One of two business philosophies dominate organizations today, “customers first” or “employees first.” Both are useful. Neither reflect reality. Employees first: Vineet Nayar, CEO of HCL Technologies, Ltd., is committed to employees first. Harvard Business Review published his book, “Employees First, Customers Second.” The employees first movement even reaches into health care.

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5 Feelings that Signal Failure is Near

Leadership Freak

'Excellence is war. Business as usual means mediocrity prevails. It’s one thing to pursue excellence as an individual. But, how can leaders make the pursuit of excellence a matter of culture? “Scaling Up Excellence,” by Robert Sutton and Huggy Rao, takes readers deep into the battle of pursuing exceptional on an organizational level.

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Overcoming the Blindness of Vision

Leadership Freak

' The down side of seeing the future is blindness. Your dream makes you willing to do what it takes. Others should feel the same. Passion for the future blinds you to the pressing needs of people, today. Their reluctance or resistance suggests something’s wrong with them. In reality, something’s wrong with you. Blind leaders steamroll […].

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Thriving in the Fishbowl of New Opportunity

Leadership Freak

'Everyone’s watching intently and evaluating rigorously when you step into your new job. You earned this opportunity. Don’t screw it up. New roles, titles, or positions make or break careers. Rob McCleland, is the new executive director of EQUIP, a global training organization started by John and Larry Maxwell. I spoke with my friend about […].

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Navigating the Line Between Brash and Bold

Leadership Freak

'Boldness ruins fools. Boldness doesn’t answer leadership issues. It causes many. But, “Freedom lies in being bold.” Robert Frost The line between brash and bold is: Experience. Maturity. Counsel. Preparation. Perseverance. Reflection. Friendships.

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The Six Elements Of Character

Eric Jacobsen Blog

'John Mattone, author of Intelligent Leadership , says character consists of these six elements : Courage Loyalty Diligence Modesty Honesty Gratitude What would you add to this list?

Manager 91
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12 Ways To Express Genuine Interest In Your Customers

Eric Jacobsen Blog

'Author Steve Curtin , in his book, Delight Your Customers , suggests you and your employees do these 12 things to express genuine interest in your customers : Offer personalized greetings Use names Practice assertive hospitality Ask questions Cosset Anticipate needs Remember preferences Pay attention to details Display a sense of urgency Solicit feedback Offer personal farewells Follow up on service.

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.