July, 2012

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Top Ten Marks of Lousy Leaders

Leadership Freak

Image source David Lewis, co-author of The Pin Drop Principle, told me he was exposed to poor leadership when he was in his early twenties. “Back then everything was a race and all that mattered was the numbers. In that context customers are statistics.” Lewis explained. It’s been over a month since our conversation and [.].

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7 Ways To Build An Effective Corporate Culture

Eric Jacobsen Blog

Fortunately, most of my career I’ve worked in effective corporate cultures. If I put together the best of each, here is what made those environments effective: • Leaders led by example on a consistent basis and were willing to roll up their sleeves, particularly during tight deadlines or challenging times. • Employees clearly understood how what they did made a difference and how their contributions made the organization either more profitable or more effective. • The workforce included a blend

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Five Keys to Success as the Rate of Change Accelerates

Kevin Eikenberry

For hundreds of years, people have felt the world was changing faster and faster. You can find writing from two hundred years ago lamenting the rate of change that you would believe was written yesterday, yet with the perspective of history, there is no question that the rate of change today, in nearly any category, [.].

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Shirzad Chamine | What We Get Wrong About Improving Performance

Tanveer Nasser

Why do most efforts to improve team or individual performance fall apart within a short period of time? Why is it that our feelings of accomplishment diminish so quickly after we achieve a goal or target? These questions are just some of the topics I discuss with Stanford professor and author Shirzad Chamine in this episode of “Leadership Biz Cafe”.

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Is Your Background Screening Policy Built For 2025? What HR Leaders Need To Know Now

Speaker: Liz Charron

From evolving legislation to shifting workforce expectations, background screening is undergoing major transformation and HR is in the driver’s seat. With new compliance requirements and growing scrutiny, today’s HR leaders must build programs that are not only audit-ready, but outcome-driven. HR Management and Employee Relations Expert, Liz Charron, will delve into how HR teams can navigate the latest legal changes, connect screening to workforce ROI, and embed these practices into the very fab

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I Won't Hire People Who Use Poor Grammar. Here's Why.

Harvard Business Review

If you think an apostrophe was one of the 12 disciples of Jesus, you will never work for me. If you think a semicolon is a regular colon with an identity crisis, I will not hire you. If you scatter commas into a sentence with all the discrimination of a shotgun, you might make it to the foyer before we politely escort you from the building. Some might call my approach to grammar extreme, but I prefer Lynne Truss's more cuddly phraseology: I am a grammar "stickler.

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25 Great Leadership Development Quotes

Dan McCarthy

There are a gazillion sites and books full of leadership quotes, so I’ve never been too inspired to duplicate what’s already out there. However, I did enjoy combing through all of those sites and picking out what I thought to be the 25 best leadership development quotes. Use these to introduce your next leadership development program, build the business case for leadership development, inspire your coaching clients, motivate your employees, or just inspire yourself to develop further as a leader

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10 Ways To Make Your Virtual Meetings More Successful

Eric Jacobsen Blog

Business leaders and employees are holding virtual meetings more than ever. Despite the cost-saving and other advantages, virtual meetings versus in-person meetings have their challenges. One of the largest is because participants cannot bond in the same way as they do when they are sitting across the table from one another. In the new book, The Collaboration Imperative , co-authors Ron Ricci and Carl Wiese, recommend you follow these 10 tips for making your virtual meeting successful , particul

Manager 88
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Creating a Balanced Reading Diet

Kevin Eikenberry

Since at least 1894, the US Department of Agriculture has created guidelines and models for creating a balanced diet. With each iteration of their recommendations the dietary experts try to give us an easy-to-use guideline for eating in a healthy and well balanced way. This is a useful practice and one worth emulating for other [.].

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The Only Reason You Are Here

Leadership Freak

The simple, uncomplicated principle of success is you are here to serve. The better you serve – the more value you add – the more success you’ll enjoy. Reject distractions. Anything that requires your attention and doesn’t serve people is a distraction. Stop the irrelevant. Activities that don’t directly or indirectly serve people are irrelevant. [.].

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How to Destroy Teams and Become Losers

Leadership Freak

Image source Terrible teams are easy; great teams rare. Great teams do two things. First, people working together achieve things individuals can’t; they achieve more together. Second, Teams that work – work at working together. Performance: I was a good player on my high school basketball team, not great. We always competed with each other [.].

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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The Secret to Creating Happiness

Leadership Freak

Happiness is more a function of attitude than environment. People in the same environment may be happy or sad depending on their attitude. Happiness within organizations: Commitment is fundamental to happiness. Committed people are happier than uncommitted. Committed people work to make things work. Uncommitted people stand aloof, find fault, and inevitably grow unhappy.

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Something Harder than Believing in Yourself

Leadership Freak

If you think believing in yourself is hard, try believing in others. Every leadership development tool, technique, method, and strategy fades in comparison to the power of belief. Everyone needs someone who believes in them; young leaders need it the most. The people who change us the most believe in us the most. The first [.].

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16 Ways to Create Good Fortune

Leadership Freak

Ask any successful person how they achieved success and many will mention good fortune. Some will say, “I was lucky.” For instance: Jay Elliot told me he met Steve Jobs in the waiting area of a restaurant after leaving Intel for a job at a start-up. The start-up failed. Jay had no job. Andy Grove, [.].

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Tackling Armchair Quarterbacks

Leadership Freak

Receiving criticism indicates you’re doing something. Get used to it. Armchair quarterbacks know “what should have been done” and it’s hard to bear. Armchair quarterbacks know what you should have done and how you should have done it. Furthermore, they are glad to share their wisdom and insights with sympathetic listeners but they won’t share [.].

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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When Talent Defeats

Leadership Freak

Super stars aren’t the answer they’re the problem. Isn’t it thrilling when high performers join your organization? Finally, someone can bring home the bacon like no one else. Wrong! Super stars who believe they save the day are selfish hogs. Organizations don’t need swine they need strong teams that deliver results together. Individual contributors – [.].

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Talent is Never Enough

Leadership Freak

Adams and Jefferson, Founding Fathers of the United States, didn’t always like each other. Toward the end of their lives they came to appreciate and respect each other but for much of their political careers they were rivals. Jefferson’s skilled compromising skills offended a dogmatic Adams, for example. They were at odds but they invested [.].

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Facing the Fires of Disagreement, Improvement and Destructive Criticism

Leadership Freak

Destructive critics claim the moral high ground but their message is simple, do what I want. They pretend they want what’s best for others while they pursue what’s best for them. Constructive critics want what’s best for others. In the past, friends told me my New York style sarcasm wasn’t always effective. A friend said, [.].

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Slackers, Lions, and Leadership

Leadership Freak

Talking without action is meaningless babble. Successful leaders connect with doers. “Do” your way out of problems, challenges, and adversity. Talking helps but only when it focuses on effective, efficient action. An ancient proverb: “The slacker says there’s a lion in the road.” Slackers see lions everywhere. Spotting slackers: Slackers are great talkers.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Taking Criticism Like a Pro

Leadership Freak

This question arrived from a reader: “My boss says I need to get better at taking criticism.” Confidence when criticized: Confidence is a product of knowing what to do next. Close your eyes and imagine your boss giving you negative feedback. Get deep into those negative feelings. Now bring your best self to the exchange; [.].

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Fitting In AND Standing Out

Leadership Freak

When I was young fitting in meant becoming what others expected. Now I know, fitting in requires knowing yourself not losing yourself. Leaders and managers who help people fit in create dynamic organizations. But pressure to fit in from immature leaders prevents people from standing out. In those organizations, stand out and you’re out. Organizations [.].

Manager 255
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Lessons from the End of the Rope

Leadership Freak

Your failure-to-success journey is the most interesting thing about you. All successful leaders stumble, fall, and climb out of the ash heap only to be better for it. Flaunt it; don’t hide it. Facades cripple leadership. Success coupled with frailty is beautifully inviting. Your transformations represent your greatest ability to transform others. Don’t tell me about [.].

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Pushing Through without Pushing Away

Leadership Freak

Challenge the comfortable status quo and others resist. However, resistance tests new ideas; it’s healthy. You need to demonstrate and defend their worth. It takes courage to push through and wisdom to push back without pushing away. Insecure leaders give in and go along when they experience push back. Unwise leaders create either/or situations; either [.].

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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Giving Criticism Like a Pro

Leadership Freak

Stop talking if you’re a critical boss. You may say, “I’m just being helpful.” Unrequested criticism is like a drive-by shooting – there’s no responsibility for positive outcomes. It’s sleazy and easy. After writing, “Taking Criticism Like a Pro” a reader asks, “How about teaching bosses how to give criticism like a pro?” 10 Ways [.].

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Women Don’t Take Risks Like Men

Leadership Freak

They determined the single most important thing about leadership is the ability to take risks. If you can’t take risks you can’t lead. What happened next angered Alyse Nelson, President and CEO of Vital Voices. The group of high-level leaders from around the world said women don’t take risks. Bold but different: Nelson composed a [.].

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Solving Presentation Hell

Leadership Freak

How many mind numbing – content rich – presentations have you endured? Content creates boredom; it doesn’t solve it. Boredom is directly proportional to the quantity of poorly delivered content. More content equals more boredom. Someone wake me when it’s over! Content without great delivery is presentation hell! Great deliver begins with the audience.

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How to Adapt Without Losing Yourself

Leadership Freak

Image source The first thing Jim Parker, former CEO Southwest Airlines, said when I asked him to share the advice he most frequently gives leaders is, “Be yourself.” “I’m just being me,” can, however, mask stubbornness, resistance, and justify mediocrity. On the other hand, adapting is essential to long-term success. How can you adapt without [.].

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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The Advantage of Strategic Disadvantage

Leadership Freak

The bluebirds emptied their nest, yesterday. Every year we watch the same ritual from egg to flight. One year we saw the young leave. This year we found one resting in the grass. Beginning: Mother bluebird usually sits on the eggs while father bluebird feeds her and stands guard atop their box-shaped house. Eventually, we [.].

Manager 223
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Manipulative Questions

Leadership Freak

Image source Questions may make others feel uncomfortable even manipulated. I felt disappointed when I was told, “Sometimes when you ask a question I think you already know the answer.” Ouch! It’s true; I frequently have an answer in my head. But, I don’t have the answer. I’m interested in yours. I love asking questions. Manipulation: Why [.].

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A Horse With No Legs

Leadership Freak

Great goals are great beginnings but goals alone never reach great endings. “Move beyond goals; focus on specific tasks.” Dean Brenner in “Share the Sandbox” A goal without action items is a horse with no legs; it looks good from a distance but it never takes you anywhere. Tasks are points of execution. Pitfall: Teams [.].

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How to Find the Heart of Business

Leadership Freak

If you don’t know why you are here, how will you know what to do? Life without purpose has no dignity, no direction, and no enduring passion. What’s true for you is true for business. Purpose and business: David Lapin explains, “The purpose of economic activity is to make a valuable contribution to the well-being of [.].

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.