October, 2021

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Top 30 Employee Retention Strategies for the "New" Work World!

Vantage Circle

Retain your best employees with these Top 30 Employee Retention Strategies and build a positive work atmosphere to promote engagement.

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BIG ANNOUNCEMENT!

John Maxwell

The John Maxwell Enterprise Announces an Innovative Partnership Series for 21 st Century Leadership: The League of Extraordinary Leaders. The globe’s premier leadership organization shares a fresh strategy for expanding leadership training and influence through a series of strategic partnerships with five unique thought leaders and their organizations.

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Trending Sources

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Getting Over FOMO, the Fear of Missing Out

Nir Eyal

FOMO, the "fear of missing out,” refers to the feeling of “anxiety that an exciting or interesting event may currently be happening elsewhere.” Most people at one time or another have been preoccupied by the idea that someone, somewhere, is having a better time, making more money, or leading a more exciting life. The post Getting Over FOMO, the Fear of Missing Out appeared first on Nir and Far.

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How HR Can Manage Rising Inflation: 8 Scenarios - AIHR

AIHR

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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What is Your Criteria for Deciding?

Kevin Eikenberry

We are all in the decision-making business – especially as leaders. In order for us to make effective decisions, we need clear decision criteria. Yet too often, we don’t slow down to consider, we just decide. When you look at the next decision in front of you – do you know what your criterion for […]. The post What is Your Criteria for Deciding?

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27 Helpful Customer Support Tools and Resources

Help Scout Leadership

To get the most out of your customer service team, they need access to the right support tools and resources. Here are 27 to consider.

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More Trending

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National Gratitude Month: 20 Ways To Celebrate It At Work

Vantage Circle

November ushers in the season of celebrations and gratitude. While you may be thinking about Thanksgiving, there is another equally important holiday— National Gratitude Month! And it's the perfect time to celebrate this wonderful sentiment in the workplace. Each November, the US observes National Gratitude Month. For many of us, it's an opportunity to reflect on what we're thankful for in our professional and personal lives.

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Want to Become an Employee Engagement Hero? Do These Things (and Avoid the Rest)

15Five

While paved with good intentions, the road to becoming a strategic HR hero can contain a few hazards and roadblocks that slow you down, or worse, grind your efforts to a halt. Over my career conducting over 2000 employee engagement meetings with HRBPs and executives, I’ve identified some of these common roadblocks as well as the best practices that truly do lead to a more engaged workforce.

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Scott Mautz | How To Successfully Lead Your Organization From The Middle

Tanveer Nasser

If you’re a leader who leads from the so-called messy middle, I'm sure there are times where you feel how the challenges you face are uniquely different from those other leaders have to face. As it turns out, those leading from the middle do face both unique challenges - as well as opportunities other leaders don’t have access to - as a result of their having to lead down, up and at times, across the organization.

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Different Doesn’t Have to Mean Worse

Kevin Eikenberry

Quick – what do you think of first when you hear the word “different?” Once you get past judging yourself or wondering why I asked you the question, or wondering what the right answer is, chances are a bunch of thoughts, feelings and experiences come to your mind. If you look at that mental list, […]. The post Different Doesn’t Have to Mean Worse appeared first on Kevin Eikenberry on Leadership & Learning.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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Visit Sea Sat, the Customer Service Restaurant

Help Scout Leadership

Some customer questions are difficult, but that additional effort goes unnoticed outside the team. What if those costs were shared on a menu?

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Goal setting as a tool for organizational  change: a case study

Agile42

This article explores how Objectives and Key Results (OKRs) and goal setting can change the collaboration style within an organization, based on agile42’s experiences with. Continue reading Goal setting as a tool for organizational change: a case study at agile42.

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A positive culture cares for the planet

Marcella Bremer

The pandemic caused an unprecedented change and the IPCC reported accelerated climate change. Organizational culture directs how organizations respond. A positive culture helps to navigate the necessary transitions. A positive culture is a planet culture. Long-term success and return on investment aren’t possible without care for our climate. What’s your contribution?

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The Importance of Strategic Partnerships Between L&D Leaders and Managers

15Five

As Strategic Partnerships Director at LearnUpon, Cathal Small builds successful partnerships that create best-in-class learning solutions for businesses. Beginning his journey in Customer Success, he’s hyper-focused on helping many of the world’s leading organizations develop learning strategies that fuel success. In the past, learning has typically fallen on the shoulders of only a few.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Creating Workplace Environment Where Employees Matter | Leadership Espresso Shot 30

Tanveer Nasser

If you’re in the leadership space, it’s hard not to notice the ongoing debate over remote working versus getting everyone to return to the office. While every industry and organization has to decide for themselves what’s the best approach to take for everyone involved, there’s been a number of key points that are glaringly missing from these discussions.

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Are You a Helicopter Boss? – Remarkable TV

Kevin Eikenberry

You’ve heard of helicopter parents, right? These well-intentioned parents tend to hover over their children (like a helicopter) and typically take too much responsibility for their children’s experiences and lives. They of course do this out of love, to protect their children. Have you ever had a helicopter boss? Again, likely out of good intentions, […].

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15 Customer Communication Tools to Engage Your Audience

Help Scout Leadership

Learn about 15 types of customer communication tools you can use to engage your audience and make the most of your customer relationships.

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3 Beliefs that Feel Right but Cause Harm

Leadership Freak

#1. Reaching goals provides fulfillment. You’re exhausted because you believe the myth of reaching goals. The only thing achievement provides is the opportunity to look for the next goal.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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Why is mentorship so important?

Agile42

Mentors can guide us through challenges we face, help us grow, and support our lifelong learning process. In this article, Ninja Granzow shares her experiences of mentorship, choosing the right mentor, and setting mentoring goals. Continue reading Why is mentorship so important? at agile42.

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“Digital Body Language” Is Everything: Interview with Erica Dhawan

Nir Eyal

The post “Digital Body Language” Is Everything: Interview with Erica Dhawan appeared first on Nir and Far.

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100 Work Jokes To Lighten Up The Workplace

Vantage Circle

Are you having a boring, monotonous day at work? If this is the case, it may be time to lighten the mood with some amusing work jokes. The jokes don't have to be overly sophisticated ones. They can be simple one-liners and still be humorous that can make everyone laugh. A serious workplace can suck out the positive vibes from the work environment. Contrary to popular belief, it is actually critical to have fun in order to boost mood, improve productivity, and performance in the long run.

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Lessons from Intermittent Fasting – Remarkable TV

Kevin Eikenberry

Don’t let that title scare you. I am not turning this into a health series and I am not selling any supplements. ?? A few of months ago, I decided I wanted to get rid of my “COVID 19” Pounds that is. So I studied up on intermittent fasting and then I went to work. […]. The post Lessons from Intermittent Fasting – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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The Upskilling Advantage: Transforming Your Workforce For Future Growth

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too

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Terrifying Tales of Spooky Support

Help Scout Leadership

The relentless customer with suspiciously sharp teeth, and the disturbing silence of an empty inbox. Three support stories to scare any customer service professional this Halloween.

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Courage: You Have What You Seek

Leadership Freak

The Cowardly Lion in the Wizard of Oz sought what he had. #1. Courage is taking the next step again. The Cowardly lion was afraid, but he kept going. Congratulations!

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Why is mentorship so important?

Agile42

Mentors can guide us through challenges we face, help us grow, and support our lifelong learning process. In this article, Ninja Granzow shares her experiences of mentorship, choosing the right mentor, and setting mentoring goals. Continue reading Why is mentorship so important? at agile42.

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Choice Architecture: Your Decisions Aren’t Entirely Yours (Interview with Eric Johnson)

Nir Eyal

The post Choice Architecture: Your Decisions Aren’t Entirely Yours (Interview with Eric Johnson) appeared first on Nir and Far.

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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

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15 Diversity And Inclusion Statistics You Must Know

Vantage Circle

Diversity and inclusion (D&I) have become a buzz topic amidst small and large businesses over the recent years. Every company must focus and implement D&I programs to capture new markets, gain higher profits and financial returns. And to prove this point, we are here to mention 15 diversity and inclusion statistics that will help your business grow.

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Refreshed for the Future of Work

Kevin Eikenberry

The future of work for many will include new flexibility in when, where, and with whom people are working. Those changes mean leaders need to adjust their approaches and habits to be prepared for leading in the future. We have long said that while much about leadership hasn’t and won’t change (even with a pandemic), […]. The post Refreshed for the Future of Work appeared first on Kevin Eikenberry on Leadership & Learning.

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How to Deliver Great SaaS Customer Support: Tips and Examples

Help Scout Leadership

SaaS customer support has a deeper impact on your business's key metrics than you might think. Here's why it’s important and how to do it well.

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3 Pursuits that Set You Free

Leadership Freak

Need reveals lack. The more you need something, the less you have it. A hungry belly lacks food. Leaders who need status lack self-confidence. 3 dangers of pursuit: #1. Persecution: Need persecutes.

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How To Empower Your Workforce With Modern Fertility Benefits

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.