August, 2024

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Employee Experience Strategy: Build Yours in 11 Steps

AIHR

Competitive salaries and benefits are important, but they are no longer enough. Employees want fulfilling work environments that support their growth and wellbeing. This is where an effective employee experience strategy comes in. For HR professionals, developing this strategy needs a thoughtful, data-driven approach that’s aligned with your company’s goals and culture.

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The Power of Psychological Safety | Minette Norman

Peter Winick

Practical Steps to Foster Inclusivity and Safety in Your Organization A conversation with Minette Norman about her journey from tech to leadership and helping others become leaders that bring out the best versions of their teams through psychological safety and inclusion. In this episode of the Thought Leadership Leverage podcast, host Peter Winick chats with Minette Norman, an author, keynote speaker, and leadership consultant with decades of experience leading global technical teams in the sof

Inclusion 272
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Keep Strategy Simple

Harvard Business Review

Few companies have a clear idea of where strategy making ends and execution begins. As a result they develop strategic plans where they’re not required and fail to develop strategic plans where they are. To help prevent this happening to your Graham Kenny offers a few dos and don’ts: (1) Don’t develop strategic plans for functions; (2) Confine “strategy” to the business level; (3) Keep strategy and action separate; and (4) Be careful how you use the terms “strategy” and “strategic.

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Why the Most Successful Leaders Don’t Care About Being Liked

Lolly Daskal

As an executive leadership coach, I routinely challenge the notion that effective leadership means being liked. In guiding numerous organizations, I’ve discovered that the most successful leaders know their true impact extends well beyond mere popularity. Here’s why leaders disregard the need to be liked: Approval Can Cloud Judgment: Leaders fixated on likability may avoid necessary risks.

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How to Leverage AI in EX & HR Service Delivery

Speaker: Miriam Connaughton and Donald Knight

Learn how leading companies leverage AI to transform the employee experience, at scale. We'll debunk myths and showcase practical tools to help you confidently integrate AI into your EX strategy. Learn to personalize experiences, automate tasks, and streamline processes for a holistic approach. Leave energized and ready to champion AI as the key to a thriving workforce.

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my company secretly gives parents thousands of extra dollars in benefits

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I work for an organization that prides itself on being generous and flexible to parents. I fully support that, despite the usual gripes among the childless employees you might imagine (e.g., we are asked to work more weekends and nights). A colleague of mine, a parent, is leaving the org and invited me to coffee.

Benefits 121
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How to Lead Through Failure

Association Now Leadership

CrowdStrike’s president accepting an award for his company’s “epic fail” was good PR. The tricky part: Talking with teams about what didn’t work. If somebody gave you an award for your biggest failure, would you go to the ceremony to accept? What would you do with the trophy? At a cybersecurity conference in Las Vegas earlier this month, CrowdStrike President Michael Sentonas took the stage to accept the “Most Epic Fail” award on behalf of his company.

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8 Elements that Differentiate Your Business and Make it Stand Out

Thought Leaders LLC

Differentiating your business and making it stand out isn’t about cosmetic external attributes. It’s about sharing the internal elements that make your business different. Today’s post is from Winnie Brignac Hart, co-author of Stand Out. Today, we’re bombarded with marketing messages from every side – the New York Times estimates over 5,000 messages every day.

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Research: How to Build Consensus Around a New Idea

Harvard Business Review

Previous research has found that new ideas are seen as risky and are often rejected. New research suggests that this rejection can be due to people’s lack of shared criteria or reference points when evaluating a potential innovation’s value. In a new paper, the authors find that the more novel the idea, the more people differ on their perception of its value.

Manager 131
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5 Reasons Your Leadership Strategy Isn’t Working and How to Fix It

Lolly Daskal

As an executive leadership coach, I’ve seen many leaders struggle with ineffective strategies. Despite their best efforts, they fail to achieve the desired results. If your leadership strategy isn’t working, it’s time to take a step back and reassess. In my experience here are the top five reasons your strategy might be falling short and how to fix it.

Benefits 121
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the secret goat, the geese vs the CEO, and other stories of animals at work

Alison Green

This post was written by Alison Green and published on Ask a Manager. Last week we talked about animals at work and here are 10 of my favorite stories you shared. 1. The unauthorized dog I’ve worked my entire career at tech start-ups, which are invariably filled with multiple office dogs. Beyond stories of those dogs peeing under desks, pooping in conference rooms, and even one lone kitten who crawled through a hole into the wall and had to be lured out with some turkey, the wildest story was th

Accounts 119
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Engage, Empower, Excel: Transforming Performance in the New Era of Work

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.

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Free Employee Engagement Survey Template and Ultimate Guide 

AIHR

“Employee engagement cannot be understood using only quantitative data. You have to include qualitative sources if you want to access insights related to employee experience,” says Dr Dieter Veldsman, Chief HR Scientist at AIHR. One of the most effective ways to do this is through employee engagement surveys — in addition to gathering feedback, they can help you uncover key business challenges and opportunities.

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Strategic Life Planning: Jean St. Pierre’s $100 Million Journey

SME Strategy

In the latest episode of the Strategy and Leadership Podcast, host Anthony Taylor sits down with Jean St. Pierre , the co-founder and chairman of the Rhombus Group. Jean shares his compelling story of building a $100 million business, losing it all, and then rediscovering his path through deep introspection and strategic planning. The conversation is packed with valuable insights for entrepreneurs aiming to achieve business success while maintaining a balanced and fulfilling life.

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7 Churchill Quotes You May Not Know

Leadership Freak

Churchill carried England on the power of his voice. 7 Churchill Quotes: #1. Leaders define reality. Churchill gave people a bold way of seeing. “These are not dark days. These are great days.

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Why “Wisdom Work” Is the New “Knowledge Work”

Harvard Business Review

Today the workforce is getting older, and the number of younger workers in positions of senior management is growing. These two developments might appear to spell trouble, in that they seem to set the generations against one another, but the author of this article argues that in fact they represent an important opportunity: If companies can figure out how to enable the intergenerational transfer of the wisdom that comes with age and experience, they can strengthen themselves — and the workplace

Manager 136
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Unlock Hidden Talents: The SBO Blueprint For Success

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, understanding SBO is critical. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in upskilling. You'll leave with a comprehensive understanding of Skills-Based Organization (SBO), tailored insights into your organization's current capabilities, and a toolkit of effective strategies.

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Are You a People Pleaser? Discover How it Hinders Great Leadership

Lolly Daskal

People-pleasing behaviors significantly impact individuals in leadership roles. A study from the University of Zurich links people-pleasing tendencies to increased stress levels and decreased well-being. As an executive leadership coach, I’ve witnessed people-pleasing tendencies holding leaders back from reaching their full potential. The desire for others to like and accept them leads to problematic behaviors, such as avoiding conflict, compromising values, and taking on excessive work.

Accounts 118
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I yelled at my employees and they walked out

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I lost my temper with several employees today. I yelled and cussed, but I did not say anything discriminatory. Before I lost it, multiple employees had done the opposite of what I instructed today. I reminded them of who they worked for. I yelled and used the “f” word.

Manager 115
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15 Employee Engagement Examples To Inspire You in 2024

AIHR

Learning from various employee engagement examples and implementing some of the ideas can help you improve your organization’s relationship with its employees. Plus, engaged employees are more productive employees. In fact, a Harvard Business Review study (sponsored by Quantum Workplace) revealed that 81% of business leaders strongly agree that highly engaged employees performed better and were more productive.

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How to Keep Political Talk Civil

Association Now Workplace

Your people are going to talk about hot-button topics, especially in a presidential election year. But the conversations don’t have to be contentious. An old saw says that you should never talk about religion or politics in polite company. But when it comes to politics, it appears that a lot of people talk anyway: According to a Gallup survey conducted earlier this year, nearly half of U.S. workers (45 percent) said they had discussed politics with a coworker.

Manager 98
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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

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Hard Work Doesn’t Earn Promotions

Leadership Freak

Work that isn’t noticed isn’t valued. People who work hard are overlooked for promotions every day. Helping doesn’t advance your career when others see you as a helper, not a leader.

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Are You a Micromanager or Too Hands-Off?

Harvard Business Review

As a first-time manager, you might be unsure of how much autonomy to give your team members. The proliferation of remote and hybrid work makes striking a balance between over- and undermanaging even trickier. Without regular, in-person oversight, micromanagement has increased for some leaders while others are too hands-off, leaving their direct reports to fend for themselves.

Manager 134
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How to Effectively Shift Your Company Culture Away from Overworking Employees

Lolly Daskal

In today’s fast-paced business world, the pressure to succeed often translates into a culture of overworking. A recent study revealed that a staggering 95% of employees feel external pressure to overwork, with almost three-quarters of people working overtime at least once a week. As an executive leadership coach, I’ve witnessed countless companies struggle with the detrimental effects of this trend.

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my coworker keeps messaging me about my face during meetings

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I am a full-time, mid-level female manager at a large consultancy, and I sometimes work with a senior strategist (a contractor). He has an off-putting habit of utilizing Zoom DMs to make comments that make it clear he is scrutinizing me instead of paying attention to the meeting.

Benefits 108
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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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Five most asked questions by Certified Scrum Master training participants

Agile42

What are the KPIs for a Scrum Master? This is the million dollar question, isn’t it? The Scrum Master’s responsibility should be to focus on themes rather than specific KPIs. These themes include: Scrum Team : Coaching the team to enhance effectiveness. Product Owner : Supporting the Product Owner in improving their role. Organisation : Leading efforts to help the organisation adopt Agile and Scrum, including addressing organisational impediments.

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54 Employee Feedback Survey Questions To Ask (In 2024)

AIHR

HR often uses employee feedback surveys to gather information from st aff and understand employee sentiment. These surveys can boost employee morale by showing them the company acknowledges and appreciates their opinions. They also provide data HR can use to make changes, track progress over time, and measure impact. It’s important to take these surveys seriously and act on employee feedback.

Scaling 105
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Recognition is the Secret Weapon to Building a Thriving Workplace

Vantage Circle

What is the hallmark of a truly successful workplace? In today’s day and age, it’s a feeling that connects an individual in a unique yet powerful way to their organization. It’s a feeling of belonging and purpose. A feeling of being valued for the unique contributions one brings to the table. It's the result of belonging to a living, kicking entity and not merely lifeless, corporate machinery.

Retention 100
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Why Cynics Are Less Likely to Succeed

Harvard Business Review

New research in behavioral science has revealed that cynical thinking stands in the way of success in the workplace. Cynics, it turns out, earn less money, report lower job satisfaction, and are less likely to be elevated to leadership positions. That’s because success is not the winner-take-all battle that cynics believe it to be. Cynicism, in fact, can bleed workplaces of creativity, openness, and morale, and the bottom line — whereas the people who succeed at work tend to so by building trust

Manager 125
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Thriving as a Lean & Mean HR Machine

Speaker: Kjerstin Greene and Adri Glover

Feeling like you’re drowning in HR responsibilities? If you’re an HR professional with little or no additional support, or in a non-HR role juggling HR tasks with other responsibilities, you likely wear many hats – from recruitment and onboarding to benefits and employee engagement. This can be overwhelming, but Adri Glover and Kjerstin Greene are here to help!

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6 Scary Things That Keep Your Employees Awake At Night

Lolly Daskal

As an executive leadership coach, I’ve had countless conversations with employees about their deepest fears and concerns in the workplace. These fears can keep them up at night, causing stress, anxiety, and decreased productivity. It’s essential for leaders to understand and address these fears to create a supportive and thriving work environment.

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5 Gratitude Strategies to Energize Your Team Today

Leadership Freak

Gratitude energizes. Unspoken appreciation drains vitality. Would positive energy improve your life? Your team? Think of gratitude as pouring energy into others. Discover five simple strategies to bring vitality to your team and yourself.

Energy 102
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employee keeps sighing heavily, convincing coworkers I don’t want to make a career out of my hobby, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My employee keeps sighing heavily I have a new person working for me who is doing a good job with the work but is constantly sighing and it’s annoying me to no end. I’m not sure how to approach it because I don’t want to make them feel bad, but I find the sighing to be distracting and unnecessary.

Assets 97
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Navigating Innovation and Change with Braden Kelley

Viima

After a well-deserved summer break, we are back with another Innovation Room Podcast episode. In this one, Colin and Braden Kelley discuss the interconnection between innovation and change management, the growing role of sustainability in driving corporate innovation, the impact of emerging technologies like artificial intelligence on business models, and so much more.

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Beyond the Check-in: Building Trust and Performance Through Powerful 1:1s

Speaker: Alex Seale, Kjerstin Greene, and Holly McIlwain

Feeling like your one-on-one meetings are just going through the motions? Unfortunately, a majority of 1:1s fall under the ineffective category. Nearly half of direct reports rate their 1:1s with their managers as suboptimal, according to Harvard Business Review research. This webinar will help you transform your weekly check-ins into powerful tools for building a thriving team.