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'Before everything else, determine if people are trustworthy. But, what if time is short and schedules full? How can you quickly spot someone you can trust? Leaders you can trust: Acknowledge they don’t know. Treat waiters and waitresses with kindness and respect. How do they treat rental cars and hotel rooms? Take clear positions on […].
'He’s won one Super Bowl, so far. He’s been the NFL’s MVP 4 times, set numerous records, and more are likely in his future. He was recently named The Sportsman of the Year by Sports Illustrated. And for the next few days will be among the most talked about and read about people in the […].
'Want to be a leader who is tough? Cool under fire? Able to sense danger before it''s too late? In The Way of the SEAL : Think Like an Elite Warrior to Lead and Succeed , ex-Navy SEAL Commander Mark Divine reveals exercises, meditations, and focusing techniques to train your mind for mental toughness, emotional resilience, and uncanny intuition. Along the way, Divine teaches you how to reaffirm your ultimate purpose, define your most important goals, and take concrete steps to make them happen.
In today's increasingly competitive, global market, it's understandable why so many leaders are trying to figure out how to foster innovation in their organizations. So how is it that some organizations seem to thrive on the cutting edge while others can barely get their innovative initiatives off the ground? That's the focus of my discussion with one of the world's top experts on innovation and creativity, Matthew E.
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
'Skilled managers have never been more critical to the success of firms than they are today. Not because employees can’t function without direction, but because managers play a vital role in talent management. Gone are the comprehensive career management systems and expectations of long-term employment that once functioned as the glue in the employer-employee contract.
'Leaders fail when they don’t think like leaders. Leaders who think like individual contributors demoralize their team and devalue their leadership. Lousy leaders think like individual contributors. 10 radical shifts in thinking: From “I” to “we.” Leadership begins with we. From controlling people to aligning passions. Raise your hand if you enjoy being controlled.
'Leaders serve. They aren’t slaves. Slaves are owned, oppressed, and abused. Servant leadership has nothing to do with slavery. Servant leadership: Servant leaders make life better for others. Influence is portional to the extent you improve life for others. Resentment and bitterness reveal self-serving leadership. Servant leaders serve freely and joyfully.
'Leaders serve. They aren’t slaves. Slaves are owned, oppressed, and abused. Servant leadership has nothing to do with slavery. Servant leadership: Servant leaders make life better for others. Influence is portional to the extent you improve life for others. Resentment and bitterness reveal self-serving leadership. Servant leaders serve freely and joyfully.
'Trivialities replace what matters when you’re under the gun. The dark power of time pressure, stress, and urgency is they obscure what’s meaningful. Getting things done replaces making a difference. Check lists replace connecting. Coercion replaces partnership. Junk food replaces healthy food. Rudeness replaces respect. I’d like to say that I focus on what’s important […].
'The word “health” adopted me for 2014. I used the “One Word” concept and just listened. Health is the word that stuck. One Word isn’t a resolution. I haven’t made one of them in years. One Word is a focal point that gives direction and purpose to what I do. It’s not a have-to. It’s […].
'She said, “I have a burning passion to live a high impact life. She began explaining her vision. It’s exciting. However, the inevitable “how to make it happen,” fills her with fear and doubt. Withhold how: I said, “Focus on what you want to do, not how you’re going to do it. Imagine how the […].
'Help done poorly creates dependency. But, help withheld seems disconnected or cold. Leaders who say, “How can I help,” connect, change attitudes, and move agendas forward. But, help that weakens teams hurts organizations. Over-helpful leaders frustrate teams. Help done well strengthens. Help done poorly weakens. How to help less: Help team mates find mentors.
Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.
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'Managing energy is more important than managing time. It doesn’t matter how much time you have if your energy tank is empty. Put more energy in than you take out or you’ll end up drained. Four areas of life require energy: mind, emotions, spirit, and body. 16 energy drainers: Pretending you’re something you’re not. Incomplete […].
'Everything is worse when faced alone. Lousy leaders withdraw, build barriers, condone silos, and stifle relationships. Pulling away feels safe, but its destructive. Isolation causes, magnifies, and exacerbates every issue leaders face. For example: Distrust expands when you hide in your office. Arrogance, the deadliest leadership failure, grows in segregation.
'Those who wait for the future to change repeat the present. The only way to change tomorrow is to change today. The future changes today. “If you do what you’ve always done, you’ll get what you’ve always gotten.” People: Break the isolation that solidifies the present. The future is people. Find your future by connecting […].
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
'Pressure invites resistance. Demanding conformity hinders engagement. Don’t use authority and pressure to get what you want. Find out what they want. Explore their hopes and dreams. The more energy spent pressuring and convincing, the less relevant you become. But, connection and overlapping vision infuse relationships with energy and engagement. The best way to get where […].
'The most talented fool in the world only brings misery and destruction. Business is more than numbers and results. Leaders go astray when they neglect character and focus on abilities. The gifts and talents of fools makes them dangerous. Wake up call: It’s possible to be talented and foolish. Wise leaders develop character before skills. Wisdom […].
'Fearful teams pretend they agree with you when they don’t. When was the last time someone spoke against something you said? Better yet, are team conversations rich with options and alternatives? Or, are the people around you just dumb? You’re team probably isn’t dumb. Bring out their wisdom rather than shutting it down. Decide or […].
'The people you serve evaluate you like a person buying bread. Do you pass the “squeeze test?” Ever have a bad boss who didn’t realize how bad they were? What if complaints about you are partially right? Experience suggests you may not realize you are a stale, lousy leader. Really lousy leaders don’t know how […].
Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha
'Gary and Ruth Namie in, The Bully at Work, say that 95% of the workforce has seen bullying at work at least once. Bullying in the office includes, intimidation, withholding information or resources critical to getting jobs done, insulting rumors, intentional sabotage, and purposeful humiliation. Unconfronted bullying always escalates. Eventually, it negatively impacts social dynamics, […].
'Passion to change things – to make a difference – eats away at you. Show me a leader who’s always content and I’ll show you a lousy leader. Finding happiness as a leader means learning to navigate tensions between: Dissatisfaction and satisfaction. Discontentment and contentment. Unhappiness and happiness. Early in my career dissatisfaction and discontent […].
'Years ago, I said no to a boss. I hated it. I’m a getter-done type. Saying no was painful. It was unexpected for her to hear as well. I’d always said yes. She pressured and threatened. I replied that I wanted my job description changed. She said it might result in a pay cut. I didn’t […].
'The organization was under scrutiny from regulators and the media. That’s a big deal when you have over 15,000 employees. The conspiracy of silence had come home to roost. To make matters worse, a long-term culture of, “go along to get along,” oozed from offices at every location. It’s sad when employees of large organizations […].
2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.
'Stagnation emerges where uncertainty prevails. Fear pulls back and congeals the past. But, boldness builds the future. Boldness is the belief that hard work works. Bold teams achieve; timid teams survive. Lousy leaders inspire uncertainty. Timid environments reflect fearful leaders. Bold leadership: Boldly engage in behaviors you expect from others.
'Adapting as you go sounds great until you have to do it. The need to change direction suggests failure or disappointment. Results fell short. Strategies failed. Hard work didn’t work. One of two things usually happens when you feel you failed. You buckle down and work harder. Or, you throw in the towel, defeated. Disappointing […].
'Real leaders live with an itch that can’t be scratched. Be happy with dissatisfaction or live an unsatisfying life. Dissatisfaction keeps us working. Those who tell us to accept the world as it is, would be out of work if we believed them. George Bernard Shaw writes, “As long as there is want, I have […].
'Jim McCann, came into the world a shy, Irish kid, in New York City. He wasn’t always a conversationalist. Jim overcame shyness by becoming a salesperson in a clothing store and, later, a bartender. His story helped me see the transformational power of taking on roles. Famous method actors become the characters they play. Daniel Day-Lewis, […].
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
'The future rides on a horse called innovation. Organizations that can’t innovate stagnate. Some organizations have innovation in their blood. But, many are mired in systems and bureaucracy. It’s easier to begin innovating within rigid cultures than it is to change them. Think skunkworks. Systematize innovation in organizations driven by systems. Evolution or revolution: Innovation […].
'Leave a comment on today’s post to become eligible for one of twenty complimentary copies of the new book, “Talk is (NOT) Cheap,” by Jim McCann. Putting off difficult conversations doesn’t help. The longer you wait, the harder they get. Jim McCann, founder and CEO of 1-800-Flowers Inc., shared Jack Welch’s “encouragement” when it […].
'Leave a comment on today’s post to become eligible for 1 of 20 complimentary copies of Simon Sinek’s new book, “Leaders Eat Last.” The gift of darkness is finding bright. Dark days are coming for you. If you haven’t felt the darkness yet, you will. I’m being optimistic. Your response to the dark days […].
'Self-doubt is a gift in small doses; in large doses devastating. Fear paralyzes new managers and makes them look foolish. Face doubt with courage. Doubt, used well, opens the mind. Courage and open minds: First, believe that others believe in you. You earned your new role. It wasn’t a fluke. Second, believe the people who promoted […].
With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too
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