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'Top 12 reasons leaders fail: Neglecting culture. Culture building is job-one for all leaders. Lack of paranoia. The paranoid think about what could go wrong and make contingency plans. Bitterness, grudges, and resentment. People fail. Successful leaders allow fresh starts. Task rather than people focus. Accepting complexity. Lack of political awareness.
'If you''ve flown Southwest Airlines you know they''re tops in airline customer service, driven by a leadership style that creates a company-wide culture where all employees own that culture. According to SWA Chairman, President and CEO Gary Kelly, as reported in the company''s in-flight magazine, "every company has a culture, whether that culture is supportive or stifling, active or passive, fun or discouraging.
'Watch the news, listen to a child, in fact listen to a whole lot of the conversations you will encounter today, and you will hear discussions that include blame. Fingers are regularly pointed at others to explain, justify, and rationalize our actions and results. The more attuned to this you become, the more prevalent you [.].
What does storytelling reveal to us as being the key attributes leaders everywhere need to exhibit to encourage employees to follow them both in good times and in bad? That's the basis of my conversation with Forbes columnist and leadership writer/consultant, Erika Andersen. Erika is the founding partner of Proteus, a coaching, consulting and training firm that focuses on leader readiness.
From evolving legislation to shifting workforce expectations, background screening is undergoing major transformation and HR is in the driver’s seat. With new compliance requirements and growing scrutiny, today’s HR leaders must build programs that are not only audit-ready, but outcome-driven. HR Management and Employee Relations Expert, Liz Charron, will delve into how HR teams can navigate the latest legal changes, connect screening to workforce ROI, and embed these practices into the very fab
'If you want to empower, engage, or motivate others, don''t just focus on increasing your positive behaviors. Pay attention to what you need to stop doing as well. Why? Because people remember the bad more than the good. To quote from a previous HBR article, How to Play to Your Strengths , "Multiple studies have shown that people pay keen attention to negative information.
'Your idea got shot down. Give up, play safe, or push forward? Courage and boldness create your future. Cowardice solidifies your past. Leaders don’t give up quickly. Boldly advocate. Courageously stand up. Tenaciously push forward. How to stand up for your ideas: Courage and boldness don’t have to be rude, irritating, and adversarial. Jerks aren’t courageous they’re […].
'Average leaders feel successful when they get things done. Exceptional leaders feel successful when they build exceptional places to work. Average leaders fix and do. Exceptional leaders build. You begin thinking leadership is all about results but come to learn it’s about the way we treat each other. Results matter, but how you achieve results [.].
'Average leaders feel successful when they get things done. Exceptional leaders feel successful when they build exceptional places to work. Average leaders fix and do. Exceptional leaders build. You begin thinking leadership is all about results but come to learn it’s about the way we treat each other. Results matter, but how you achieve results [.].
'Spotting and dealing with fools challenges leaders. Foolishness has nothing to do with intelligence or talent. Smart, gifted people are prime candidates for foolishness. Twelve ways to spot fools: Believe they are right. Hate accountability and practical strategies. Love blaming and reject responsibility. Pursue personal ease rather than challenge.
'Rotten apples – negative, destructive, self-absorbed, unethical employees – pollute organizations. Furthermore, foul leaders inevitably build stagnant, foul organizations. Worse yet, passive leaders – those who tolerate rotten apples – create rotten environments by default. Leaders who tolerate rotten apples are rotten themselves. Facebook contributors discuss: “One bad apple spoils the whole bunch, true or [.].
'Any fool can create complex. Complexity leads to confusion. Confusion leads to uncertainty. Uncertainty produces cowardice. Cowards never take meaningful action. Simplicity: Longfellow said, “… in all things, the supreme excellence is simplicity.” John Maxwell said, “The leaders job is reducing rather than adding to complexity.” (Chick-fil-A Leadercast 2013) Lousy leaders confuse – exceptional leaders […].
'Image source Top tier leaders develop their leadership; bottom tier leaders don’t. Lousy leaders don’t develop their leadership. Those who need it most – want it least. Those who need it least – want it most. Simple test: Ask yourself, “What am I doing to develop my leadership?” Lousy leaders don’t have an answer. Number […].
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
'Lack of confidence is the dirty secret in top leaders. Insecure leaders often cover insecurities with strutting. Cocky is compensation for lack of confidence. Cocky is phony confidence. Puffing up, putting down, posturing, excuse making, and negative comparisons express – lack of confidence – cockiness. The need to feel superior means you aren’t.
'Passion is longing to be what you could be, but aren’t. Passion for leadership is the combination of falling below your imagined leadership potential and longing for exceptional leadership – at the same time. The gap between longing and attainment is passion. You: ABC’s of finding your passion: Accept disappointing performance. You read leadership books, blogs, […].
'Image source “How do you get people to pull you, rather than you pushing them?” The question came from a leader in South Africa on a recent Skype call. Don’t waste your leadership influence getting people excited about things you’re excited about… Go with their excitement. Motivating the unmotivated is frustrating, exhausting, and wasteful. Essential […].
'Embrace the power of disruption or tomorrow will be today, again. More of the same produces more of the same. All leaders disrupt. Successful disruption: Disruption makes new futures possible. But, disruption “gone wild” destroys your capacity to build the future. Too much disruption irritates and aggravates. People make fun of the “innovation of the […].
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
'“Most people never listen.” Hemmingway Questions are gifts. Asking, followed by listening, says others matter; telling says you matter. Eager to talk is reluctant to ask. Enemies of curiosity: Disinterest. You really don’t care. Need to appear smart. Hurry. The need for speed, at least initially, stifles curiosity. Knowledge. Those who know don’t ask.
'Growth hurts. Doubt, uncertainty, and apprehension describe growth points. “Growth and comfort do not coexist.” Ginny Rometty, CEO of IBM. Growth feels good after, not during. Growth occurs when you think or do things you haven’t already thought or done. New feels awkward. The more it hurts – without breaking or defeating – the more you […].
'Young leaders often explain their aspirations in self-centered language. They focus on themselves and neglect others. Individual contributors are great, but leaders always connect and mobilize people. Leadership is about them. 12 ways to connect and mobilize: Highlight need – explain why things can’t go on as they are. Make them know they matter – show […].
'Image source Fear binds to the present. Paralyzing fear pats you on the back when nothing changes. Fear cheers for the status quo. Fear says; don’t stand out because you’ll: Look foolish. Screw up. (You will) Get in over your head. Lose what you have. Seem arrogant. Others aren’t standing out. What gives you […].
Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha
'Leave a comment today to become eligible for one of twenty-five complimentary copies of, “Leaders Open Doors,” by Bill Treasurer. * Leaders often fail at letting others fail. But, only perfect people don’t need second chances. There’s no point in getting up if trying again isn’t an option. No second chances: Leaders – who don’t give second […].
'Even four year olds know that being helped isn’t always helpful. Over eager parents, who step in to “help,” often hear frustrated children say, “I’ll do it myself!” Never help those who can help themselves. You got up this morning thinking about things to-do. But, leaders think about things to-don’t. Helpfulness lifted you to leadership but the [.].
'Image source: me Jack Welch and candor come together. It didn’t take long for the topic of candor to come up at the dinner I attended after the Chick-fil-A Leadercast. In his usual no-nonsense fashion, Jack said, “If your employees don’t know where they stand, you have no right to call yourself a manager.” Here’s […].
'Image source Nothing is more frustrating, from a leadership point of view, than a group of individuals circling each other like vultures. Team conflict wastes time, energy, and resources. Incompetent leaders have teams who turn on each other. Focus: Lack of focus invites conflict. Teams who don’t know what’s important can’t focus. Leaders focus teams […].
2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.
'Don’t waste yourself. You can – you must – lead. Every connection, challenge, problem, pain-point, opportunity, or exchange, opens doors to leadership – to make things better. Reject: Embarrassment with your desire to make things better. Waiting for titles or position. Leadership isn’t a title. Beat-down from do-nothing detractors.
'Liars lie for gain, protection, or harm. Lies are self-serving manipulations that violate trust. Some lies are malicious. Others are spoken for personal gain. Still others are silent omissions. The lies we tell include: I’m sick. Customers come first. There’s just this one little problem. People are our most valuable asset. That’s great. I came […].
'Pathetic talkers – talk after listeners check out. Blabbing leaders have something to say and it doesn’t matter that people in the room have turned to bored, lifeless manikins. They keep blabbing. Talkative leaders talk long past listener’s capacity. Distracting talkers – tweak, guide, correct, add, and adjust ad infinitum ad nauseum. They unnecessarily prolong meetings with [.].
'Bringing out your best in yourself is child’s play compared to bringing out the best in others. Leaders who bring out the best in others make courage possible. Nothing meaningful happens without courage. Encourage courage. Everyone is still unlearning the necessary fear parents taught us. Leaders have the courage to develop courage in others. Who […].
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
'Complexity makes confused leaders feel important when they should feel like failures. “The business schools reward difficult complex behavior more than simple behavior, but simple behavior is more effective.” Warren Buffett Rivers take long, complex routes to the ocean because they follow the easy path. The hard path is the straight one. Rejection: Simplicity is […].
'Everyone has an inner voice, intuition, or feelings that something is right or wrong. Your gut could be wrong. Don’t trust it. Ask the poker player who went all-in and lost. What about the manager who felt great about hiring a job applicant that didn’t work out. Have you ever felt you were driving in [.].
'Raise your hand if you have a boss who talks too much. Blabbermouth bosses exasperate everyone. Raise your hand if you’re a boss. I bet you talk too much, too. As a general rule… Leaders talk too much and listen too little. Blabbermouth bosses talk too much because they: Don’t want others to talk. Believe […].
'Image source The power of vulnerability is lost when you don’t dare or don’t know how. Bill Treasurer, author of, “Leaders Open Doors,” said, “I used to drink too much. Way too much. … Three years after getting sober … I decided to reveal to my boss, a partner at Accenture, that I was in […].
Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.
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