November, 2013

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Seven Positive Responses to Negative Feedback

Leadership Freak

'Image source Negative feedback isn’t the issue. You are. How you respond to correction, criticism, and negative feedback tells me who you are. It’s even more telling when it comes from someone of lower status. Negative responses: “It’s your fault too.” Making it personal. Standing aloof Minimizing. Arguing. Feeling attacked. Finger pointing. Excuse making.

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8 Ways To Show You Value Your Employees

Eric Jacobsen Blog

'There are eight specific actions business leaders can take to show that they value their employees , according to Andrew Leigh , author of the new book , Ethical Leadership -- Creating and Sustaining an Ethical Business Culture. Those eight behaviors are: Attention -- Pay attention to what people say to show your interest. Listen -- Make time to hear what colleagues, peers and employees have to say to show you care.

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A Surprising Gratitude List for Leaders

Kevin Eikenberry

'If you will be celebrating Thanksgiving this week, there will be a moment when you look around the room, or look around the table, and the list of things you are thankful will be obvious and apparent. The food, the family and friends around you, and perhaps the football on the TV may all make […].

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The Pace of Technology Adoption is Speeding Up

Harvard Business Review

'Many people suggest that rates of new product introduction and adoption are speeding up, but is it really, across the board? The answer seems to be yes. An automobile industry trade consultant , for instance, observes that “Today, a typical automotive design cycle is approximately 24 to 36 months, which is much faster than the 60-month life cycle from five years ago.

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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How to Spot and Overcome Manipulation

Leadership Freak

'“There is perhaps nothing more dangerous than a bad person with good people skills.” Bob Burg in Adversaries to Allies. Manipulators are skillful persuaders. Leaders become manipulators when self-serving goals outweigh shared goals. Self-serving goals require manipulation, coercion, deception, and pressure tactics. Shared goals, on the other hand, pull everyone forward.

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20 Things to do When the Boss is Wrong

Leadership Freak

'You have an obligation to yourself, your boss, and your organization to speak up when you disagree. One of the best ways to earn respect is advocating for your ideas with integrity, courtesy, and intelligence. Strong organizations have courageous leaders. Weakness gives in too soon. Arrogance hangs on too long. Foolishness speaks before thinking. When […].

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The Five Freedoms of Gratitude

Leadership Freak

'Ingratitude is weak, small, ugly, arrogant, and contagious. Unthankful leaders repel healthy followers and attract the ungrateful. “Ingratitude is the essence of vileness.” Immanuel Kant Companions of ingratitude: Fear. Entitlement. Envy. Blame. Anger. Freedom: Gratitude sets you free. Ingratitude is bondage to offenses, disappointments, and dissatisfaction. 5 Freedoms: Inclusion.

Inclusion 279
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How to Defeat the Dangers of Disrespect

Leadership Freak

'Foolish leaders disrespect intentionally. But, for many, disrespect is accidental. Disrespectful leaders demoralize the team. You’re disrespectful when you: Answer for others in meetings. Help when help isn’t needed. Over-helpfulness suggests others aren’t capable. Make choices without input from those impacted. Unilateral decisiveness feels like a putdown to those on the receiving end of your […].

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The Seven Powers of Weakness

Leadership Freak

'The worst leaders never admit weakness. They: Lie to preserve face. Live in fear of being found out. Lose themselves. The best leaders understand the secret power of weakness. Love, compassion, and loyalty: I’ve had many leaders share their struggles with me. I love them for it. I’ve seen many leaders hide their faults. I […].

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Seven Ways to Defeat Hopelessness

Leadership Freak

'Hope is a way of thinking when things are uncertain. Leadership requires boldness in the face of uncertainty. Boldness requires hope. Hope enables action. Hope believes things can change. Leaders with hope rise to challenges. Leaders without hope run. Hope gets more done than discouragement or despair. Hope faces uncertainty with reasoned confidence.

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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Getting the Most From Anger

Leadership Freak

'Our discomfort with anger speaks to it’s power. But, those who don’t get angry don’t care. Anger is uncomfortable because it ruins lives. “Frustration” is more comfortable. “I’m not angry,” we say, “I’m just frustrated.” Anger is passion. Anger is a gift. “Sometimes, you have to get angry to get things done.” Ang Lee The […].

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Five Ways to Turn Adversaries into Allies

Leadership Freak

'Forget about strolling through life and ending with extraordinary impact. Leadership is never an accident. Influence is intentional and earned. Leaders intentionally have point B in mind. Bob Burg’s new book, Adversaries into Allies, explains how leaders earn and ethically leverage influence in order to arrive at point B. #1. Control your emotions.

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How to Fulfill Your Dreams

Leadership Freak

'Nothing’s more painful than unfulfilled dreams. Dreams slip away as time passes. Defeated dreamers roll over in bed one morning and say, “What’s the use. It’ll never happen.” But… Leaders are dreamers and deadlines turn dreams into reality. Dreams without deadlines destroy people. Wishful thinkers choose talk over action. When someone tells you they have a […].

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Overcoming the 10 Dangers of Talent

Leadership Freak

'The 10 Dangers of being Talented: Relying on talent rather than hard work. Too much winging it. Assuming what’s easy for you is easy for others. Being a threat to bosses. Unwillingness to change or grow. Alienating others. Feeling entitled. Being pigeon holed. Feeling paralyzed by too many options. Boredom. Arrogance. Visit The Leadership Freak […].

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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Risk Going Too Far

Leadership Freak

'Success is an anchor. You don’t move ahead for fear of losing what you have. It’s easy to take risks when you don’t have anything to lose. Fear of taking risks destroys dreams. “Only those who will risk going too far can possibly find out how far one can go.” T. S. Eliot Going too far is […].

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In the Midst of a Great Relationship

Leadership Freak

'Organizations filled with people who need to be #1 are paralyzed by sideways energy. Everyone pulls for their own way rather than pulling together. We are so in love with being #1 that we minimize being #2. But, great organizations are filled with great followers. Becoming number two: “Losing an election was perhaps the most […].

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What Makes Leaders Matter More

Leadership Freak

'Leaders don’t matter until they do what matters. Intrinsic human worth and the value of a leader are separate issues. You don’t matter when you do what doesn’t matter. Doing what matters: The people who ultimately know what matters are the people you serve, customers. The more you please customers the more you matter. Without […].

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Jesus was a Follower

Leadership Freak

'Not all leaders can lead like Gandhi, Lincoln, Churchill, or Jesus. Surprisingly, Jesus described himself as a follower. He said things like: I do not seek my own will but the will of the Father. I have not spoken of my own authority. Leaders follow: You can’t lead if you don’t follow. Authority is derived from […].

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Something Better than Results

Leadership Freak

'Stop focusing on results. I just listened to one of the most highly regarded football coaches in the United States say, “Don’t worry about winning.” Freaky! Here’s the message I took: Forget about long-term goals. Concentrate on meaningful, energetic work, now. Nick Saban, coach of Alabama’s Crimson Tide, says, “Don’t worry about winning, just focus […].

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How to Rise Above Gift Exchanges at Work

Leadership Freak

'Obligatory gifts aren’t gifts. Generosity requires freedom. Gift giving was magic when our children were young. Some years money was tight and we added homemade gifts to store-bought. During prosperous years we over did it. Generosity delights everyone. However… Avoid giving gifts at work. If your office doesn’t do it, don’t start. If you currently give gifts […].

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How to Succeed with a Lousy Boss

Leadership Freak

'I receive emails and questions after presentations like, “How can I manage up, I have a lousy boss?” Jimmy Collins, retired president of Chick-fil-A and author of, Creative Followership, doesn’t wait for people to ask him about lousy bosses. He asks them. My conversation with Jimmy rocked my world. He said things like: “Seeking Leadership roles […].

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Describing Essential Behaviors

Leadership Freak

'You can’t pursue what you can’t describe. If it can be achieved, it can be seen. If it can be seen, it can be described. If can be described, it can be measured. Description enables: Instruction. Focus. Progress. Measurement. Description enables leadership. If you can’t describe it, you can’t lead toward it. Outcomes or behaviors: […].

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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Cowards Can’t Lead: Secrets to Fueling Courage

Leadership Freak

'Image source Cowards can’t lead. Inaction, pain, and failure follow cowardly leaders. Cowardly leaders: Won’t decide. Delay, posture, and blame. Reject responsibility. The most surprising aspect of leadership is the courage it takes. When I began, I thought leading was about excitement. Today, years later, it’s about courage. Input from Facebook, “Leaders need courage when […].

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Speed with Collaboration and Standards

Leadership Freak

'Messy collaboration can create speed. Mike Leavitt learned collaboration is often the best way to solve messy problems that involve large groups of people. Mike is the three time Governor of Utah and served on the Cabinet of President George W. Bush as Secretary of Health and Human Services and administrator of the Environmental Protection […].

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The Nine Times When You Should Thank Your Customers

Eric Jacobsen Blog

'During this season of giving thanks, I thought I''d bring back one of the most popular posts from my Blog. Here it is from 2012: In your leadership role, it''s vital that your team members know how to deliver excellent customer service. " Knock Your Socks Off " type service as book editor Ann Thomas and Jill Applegate would say. Part of delivering excellent customer service is saying "Thank You" to your customers and knowing when to say "Thank You".

Manager 88
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7 Characteristics Of Annoying Bosses

Eric Jacobsen Blog

'A former co-worker shared a great blog post with me this past week about the most common complaints about the annoying things bosses do without even realizing it. Here are the highlights : 1. Making social events unofficially required. 2. Pressuring employees to donate to charity. 3. Calling employees who are on vacation. 4. Holding endless meetings. 5.

Manager 88
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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The Benefits Of Having An Ethical Culture

Eric Jacobsen Blog

'In Andrew Leigh''s new book, Ethical Leadership , he provides these compelling and important benefits of having an ethical culture in your business/organization: Customers prefer dealing with companies who put ethics at the center of their culture. Most employees would prefer to earn less working for an ethical company than being paid more and working for an unethical company.

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Overcoming the Distraction Addiction

Kevin Eikenberry

'There are lots of things people become addicted to. I believe one of the most prevalent isn’t ever mentioned in the same breath with the addictions you thought of as you were reading the first sentence. Under-recognized, unspoken and without a support group, perhaps the biggest addiction that business people have is distractions. For example, […].

Manager 80
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How To Be A "Do More" Leader

Eric Jacobsen Blog

'Here are some of my favorite leadership and life tips and advice from William Arthur Ward , one of America''s most quoted writers of inspirational maxims: Do more than belong: participate. Do more than care: help. Do more than believe: practice. Do more than be fair: be kind. Do more than forgive: forget. Do more than dream: work.

Manager 78
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What’s Missing in Project Management Training

Kevin Eikenberry

'The truth is there is probably as much training available on project management as there is on any leadership topic or skill I could ever write about here. Don’t believe me? Google it. There is plenty of training available, plenty of experience with it, plenty of knowledge available. Of course, that doesn’t guarantee that we […].

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The Upskilling Advantage: Transforming Your Workforce For Future Growth

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too